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Program Manager Project Management

Location:
Charlotte, NC
Posted:
June 24, 2024

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Resume:

Emani Richmond

Charlotte, NC LinkedIn 336-***-**** ad6pc8@r.postjobfree.com

Work Experience

Fit & Fulfilled Academy Remote

Wellness Consultant Oct 2022-Present

●Increased client program renewals by 50% within 6 months based on past company performance.

●Guide and monitor multiple cohorts (24 women each quarter) in setting and achieving wellness goals through personalized weight loss coaching.

●Host bi-weekly group coaching sessions to assess clients’ health and wellness goals and measure progress towards their established goals.

●Design, develop and deliver a wide variety of training, learning materials, courses, and programs such as interactive e-learning courses, videos, handouts, training manuals, webinars

●Demonstrate precise attention to detail while analyzing data from client intake forms

Language & Culture Worldwide (LCW) Remote

Program Manager Mar 2023-Oct 2023

●Managed a portfolio of Fortune 100 C-Suite clients including strategy discussions, learning journey, and cultural awareness workshops creation (clients included Boston Scientific, J&J, The US State Dept., Prudential).

●Facilitated 75+ virtual and in-person trainings in 6 months with a satisfaction rating of 80% or higher

●Regularly led and supported clients with course creation, strategy discussions, and budget planning.

●Executed complex project management through stakeholder management, strategy execution, and change management support.

Language & Culture Worldwide (LCW) Remote

Associate Program Manager May 2021-Mar 2023

●Increased the efficiency of Senior and Principal consultants by 20% as measured by successful contract completion leading to greater company capacity for more work.

●Collaborated with senior consultants on large, multi-phased projects, assisting in the delivery of key project deliverables including focus groups, email communication, client management, and international scheduling.

●Led account management efforts by maintaining agendas and driving cross-department collaboration, communicating with clients and managing project timelines and milestones

●Conducted informative interviews, transcribed data, and contributed to insightful reports on organizational development and talent processes.

Anglo-Singapore International School Bangkok Thailand

Thailand Intercultural Elementary Educator Aug 2019-June 2020

●Created 35 high-detailed project-based lesson plans leading to a 15% increase in student engagement.

●Leveraged Teaching English as a Foreign and Second Language (TESOL/ TEFL) principles to manage a culturally diverse classroom and present learning concepts.

●Served the various communicative and socio-emotional needs of over 40 students from diverse Asian cultures.

●Planned educational opportunities to increase students’ global awareness with a focus on experiential learning and self-guided discovery.

East End Prep Charter School Nashville, TN

4th Grade Elementary Educator Aug 2018-June 2019

●Crafted and delivered scaffolded content aligned with state and district-wide standards to meet the needs of each student focusing on strengths-based relationship building, and individual empowerment.

●Employed data to draw insights about student progress and develop instructional strategies to increase student learning development.

●Facilitated weekly community-building events aimed at conflict resolution and employing the 7 Habits of Highly Effective Students.

●Leveraged culturally responsive training opportunities to cultivate trust, and host socio-emotional developmental conversations with children ages 9-12.

Rocketship Public School Nashville, TN

3rd Grade Educator and Humanities Educator Aug 2016-June 2018

●Utilized data-informed systems to track, measure, and evaluate student learning progress with an average growth of 1.3 reading levels per academic year.

●Completed 45 home visits to strengthen teacher-family relationships and student success.

●Facilitated periodic conferences with stakeholders to address questions, discuss academic progress and drive towards learning goals to gain buy-in and alignment.

●Served the social, emotional, and physical needs of a marginalized community through the use of trauma-informed and culturally relevant teaching practices centering on autonomy and self-advocacy.

Education

Relay Graduate School of Education Nashville, TN

Master of Arts in Education

●Elementary Education and Curriculum development

Hollins University Roanoke, VA

Bachelor of Arts in Communication Studies

●Public Speaking and Media Relations.

Skills

Skills: Scheduling, Project Management, Oral and Written Communication, Public Speaking, Strategic Planning, Budget Management, Risk Mitigation, Microsoft Office, Google Suite, Database Management, Leadership Development, Contract and Vendor Management, Tech Support, Curriculum Development, WebEx, Microsoft Teams, Zoom, Wellness Coaching

Certificates

National Academy of Sports Medicine

Certified Wellness Coach April 2024

My Vinyasa Practice

200 Hour Certified Yoga Instructor Nov 2022

Intercultural Development Inventory

Licensed Administrator of the Intercultural Development Inventory (IDI®) June 2022

State of Tennessee Teaching License

Certified Wellness Coach June 2018

Trevecca Nazarene

Teaching English as a Foreign Language Certificate (TEFL) June 2019

Bright Future International Training & Services (BFITS)

Teaching English to Speakers of other Languages Certificate (TESOL)

Frank Batten School of Leadership

Certificate in Leadership Studies May 2016



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