Customer Service Inventory Control
Resume:
Weston Babcock
Wichita, KS *****
ad6p8q@r.postjobfree.com
Diligent Shipping and Receiving professional accustomed to promoting efficient warehouse functions to meet production goals and customer needs. Effective at managing fast-paced work with minimal supervision, including inspecting shipments and resolving issues with vendor representatives. Strong record management and planning abilities.
Work Experience
Warehouse Manager
Native American Enterprises - Wichita, KS
May 2022 to Present
Insure every order goes out accurate to the customer and receive and stock product Shipping Clerk
LTC
January 2021 to April 2021
Building packing slips pulling orders shipping fed ex and ups and forklift Counter Sales / Driver
Locke Supply - Wichita, KS
July 2020 to September 2020
Performed inventory control, such as counting and stocking merchandise.
● Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
● Received packages for the company on a daily basis.
● Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
● Handled all customer service issues quickly to maintain high satisfaction levels.
● Answered customers questions regarding merchandise and pricing.
● Stocked and replenished merchandise according to store merchandising layouts.
● Completed all cleaning, stocking and organizing tasks in the assigned area. Shipping Supervisor
Hyspeco, Inc - Wichita, KS
May 2019 to February 2020
Supervised shipping teams of five employees.
● Managed shipping and receiving activities for the company with fifty orders processed daily.
● Handled high-volume paperwork and collaborated with many different department's to resolve invoicing and shipping problems.
● Managed shipping and receiving activities for the company with sixty orders processed daily.
● Maintained accurate records in Microsoft Excel, including materials weight, bill amounts and identified variances
● Packed, secured, labeled and applied postage to materials to prepare items for shipment.
● Conducted research to address shipping errors and packaging mistakes.
● Compared shipping orders and invoices against contents received to verify accuracy.
● Handled day-to-day shipping and receiving overseeing more than sixty packages per day. Warehouse Worker
Eriks NA - Wichita, KS
June 2017 to March 2019
Managed products staging to efficiently transfer items between receiving, storage and shipping locations.
● Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
● Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
● Alternated goods in inventory by observing first - in / first - out approach to keep shelves organized and properly stocked.
● Used hand - held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
● Keeps the warehouse clean and organized to maximize team efficiency and productivity.
● Checked packages and merchandise for damage and quickly notified vendors to request replacements.
● Loaded, unloaded and moved material to and from storage and production areas.
● Moved and lifted heavy loads of merchandise using forklift equipment
● Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
● Used forklifts and pallet jacks to relocate products.
● Performed inventory control, such as counting and stocking merchandise. Sales Orders and Handled Administrative Functions Like Bookkeeping Wurth service Supply - Wichita, KS
July 2015 to February 2017
- Wichita, KS
● Recorded information, shortages and discrepancies to keep records current and accurate.
● Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
● Achieved and maintained customer loyalty by forging long-term relationships based to prompt and courteous service.
● Monitored and reported on transportation cost and ensured shipping documents were properly filed.
● Coordinated with freight forwarder to ensure vendor shipping details and obtain shipping updates. Parts Counter Person
Cessna Aircraft Company - Wichita, KS
July 2000 to December 2011
Ordered parts for customers, repair shops and multiple departments for use in aircraft maintenance and aircraft parts equipment items and products.
● Processed and re-shelved return orders, checking for discrepancies, potential usage and serial number issues.
● Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
● Moved aircraft parts to designated bays for deliveries using forklift equipment while overseeing safety procedures.
● Read and study catalogs to identify new market parts and capitalize on emerging trends.
● Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
● Verified shipments against receipts and provided advice to customers about the right types of parts needed for specific projects.
● Handled all customer service issues quickly to maintain high satisfaction levels.
● Answered customer questions regarding merchandise and pricing.
● Completed all cleaning, stocking and organizing tasks in the assigned sales area.
● Stocked and replenished merchandise according to store merchandising layouts.
● Answered customer telephone calls promptly to avoid on-hold wait times. Education
High School Diploma
Utica High School - Utica, KS
May 1996
Skills
• Package Labeling
• Warehouse Oversight
• Shipment Planning
• Logistics Oversite
• Quality Control
• Shipping and Receiving
• Data entry
• Organizational Skills
• Material handling expert
• Business Communications
• Extremely quick learner
• Warehouse Management
• Microsoft application skills
• Supply Chain Distribution
• SAP
• Heavy Lifting
• Warehouse Supervisor Experience
• Freight Experience
• Forklift
• MRP
• Computer literacy
• ERP systems
• English
• SyteLine
• Manufacturing
• Data collection
Certifications and Licenses
Forklift Certification
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