Call Center Information Technology

CURRICULUM VITAE

OF

PULE COLLIN MDLALOSE

PERSONAL DETAILS

SURNAME : MDLALOSE

FULL NAMES : PULE COLLIN

DATE OF BIRTH : 12/02/2000

ID NUMBER : 000***-****-***

NATIONALITY : SOUTH AFRICAN

MARITAL STATUS : SINGLE

HEALTH STATUS : EXCELLENT

GENDER : MALE

HOME LANGUAGE : SOTHO

OTHER LANGUAGES : ENGLISH, ZULU

AVAILABILITY : AS SOON AS POSSIBLE

TAX No. :015*******

CONTACT DETAILS

CONTACT NO : 078*******

ALTERNATIVE NO : 064*******

EMAIL ADRESS : ad6p86@r.postjobfree.com

PHYSICAL ADDRESS : 93 ments street

booysens

Johannesburg, GAUTENG

EDUCATIONAL BACKGROUND

HIGH SCHOOL

NAME OF SCHOOL : SAPPHIRE SECONDARY SCHOOL

HIGHEST GRADE PASSED : GRADE 12

SUBJECTS : LIFE SCIENCE

: PHYSICAL SCIENCE

: ENGLISH (FAL)

: TOURISM

: SOTHO

: LIFE ORIENTATION

:

YEAR OBTAINED : 2019

TERTIARY

INSTITUTION : SEDIDENG TVET C0LLEGE

COURSE : INFORMATION TECHNOLOGY (NVC)

ACCOMPLISHMENT : LEVL 2

YEAR OBTAINED : 2020

WORK EXPERIENCE

NAME OF COMPANY : Merchants

POSUTION : call center agent /customer care

DURATION : 1 year

NAME OF COMPANY : General services and Installers

POSUTION : Assistant cctv installer

DURATION :

Reference

Name : Rorisang pooe

Position of Reference : Trainer / TEAM leader

Company : Merchants

Contacts : 079*******

Name : petrus aupa

Position of Reference : manager

Company : General services and Installers

Contacts : 073*******

SKILLS

•Excellent communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

• Strong problem-solving skills and ability to handle challenging situations with patience and professionalism.

•Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

•Familiarity with call center technology,, telephony systems, and knowledge bases.

• Strong interpersonal skills and ability to work effectively with diverse customers and team members.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Contact this candidate