Human Resource Management with top notch recruitment experience
Resume:
Birago Asantewa Dickson
ad6ob5@r.postjobfree.com / ad6ob5@r.postjobfree.com
https://www.linkedin.com/in/birago-asantewa-dickson-ahrmp-22292555/ P. O. Box AN 16969 Accra – North
Tel: 054-******* / 024-*******
Objective
With over 11 years of experience as a human resource management practitioner, primarily within the Fast-Moving Consumer Goods (FMCG) industry, Broadcast & Internet Media, and HR Consultancy, I bring expertise in various HR domains. I possess a robust command of performance management, HR management systems, policy development, employee relations, talent management, learning and development, compensation and benefits, as well as diversity, equity, and inclusion initiatives. My leadership capabilities have been demonstrated through successful collaboration within teams, and I am deeply passionate about people development and proficient in labor laws. Education
Institute of Human Resource September 2015-2018 Associate Human Resource Management Professional Management Professional
University of Ghana, Legon August 2013 – 2015 MBA – Organizational Human Resource Management University of Ghana, Legon August 2005 - May 2009 B.A. Hons in Information Studies Ghana Secondary School September 2001- August 2004 SSSCE (Business option) Projects and Change Management Activities
• Market Change Lead for Recruitment and Onboarding Transformation – Project which led to major changes to both recruitment and onboarding processes in Diageo - F19
• Project Lead for Zoom and Learn – Project which provided a platform for employees to interact, engage and deliberate on key themes of the Ghana market – F19
• Market Change Lead for Shared Participation Transformation - Project which led to major changes to the annual reward cycle processes in Workday and its practices – F19
• Market Champion for Yourvoice Survey – F19 – An annual employee survey conducted globally to bring out our how best the organization is achieving its culture and values initiatives and accountabilities.
• Market BAG Champion for Staff Cost Planning – F19 – Project centered on putting together the entire cost of each employee on one system and making projections for subsequent financial years.
• Africa Lead for Diageo-One Project – Focused on review and update of market policies and update system design – F16-F17
• Project and Change Lead for Project Citizen – Project that led to the introduction of Workday and all other systems like DiageoOne, Servicenow, Salesforce - F14
• Market lead for Implementation of Mosaic Intranet – F12
• Recruitment of Relationship Managers for Stanbic Bank and Metropolitan Insurance Company – 2009 Work Experience
Global Talent Manager and DEI Coordinator - GBfoods Oct’22 -To Date
• Design, develop, and coordinate global talent programs across GBfoods regions, ensuring holistic alignment with organizational objectives with examples being Women Leadership Program, Future leaders’ program, Emerging Talent Program, Africa Leadership Development Program etc.
• Spearhead the design and deployment of the global Diversity, Equity, and Inclusion (DEI) strategy and initiatives, fostering an inclusive workplace culture.
• Lead the development of global HR policies and guidelines governing the employee lifecycle, ensuring compliance and effectiveness.
• Interact at all levels of the organisation, including executive levels, demonstrating excellent organisational and interpersonal skills in line with Gbfoods Culture to ensure Global HR priorities are met.
• Drive the change management agenda for the talent cycle, facilitating smooth transitions and adoption of new practices from the 360-degree feedback process through to the performance appraisal process and talent review and succession planning actions across the business.
Talent Specialist and HRBP for Commercial – GBfoods Africa Aug’19 – Sept’22
• Led the full-cycle recruitment, performance management, and learning assessments, aligning them with organizational objectives both locally and across the region.
• Offered expert HR guidance to promote fairness and transparency in people management practices.
• Maintained accurate and up-to-date employee records in SAP(HRIS), SuccessFactors (HRIS) and SAC (HR Budgeting Tool System)
• Reviewed and enhanced HR policies and programs, encompassing rewards, recruitment, and employee relations.
• Ensured compliance with local employment laws, regulations, and company policies.
• Generated HR metrics, reports, and dashboards to monitor key performance indicators (KPIs), trends, and insights.
• Led onboarding processes and conducted workforce performance reviews, while providing advice on evolving employment laws.
• Processed employee lifecycle transactions, including new hires, terminations, promotions, transfers, and changes in employment status.
• Oversaw disciplinary procedures and meticulously updated or developed the Employee Company Handbook or policies to ensure compliance and relevance.
• Lead end to end training and facilitation sessions of HR topics i.e. performance management, usage of new HR systems for employee management etc.
• Handled business disciplinary procedures with tact and professionalism. IMC HR Operations Lead – Ghana, Cameroun, Nigeria and Uganda (Global HR Operations) Diageo, Oct’18 – Jul’19
• Collaborated closely with Shared Service Center Team Leads, country HRBP’s, and other support teams to ensure exceptional customer experience across all HR functions.
• Delivered timely HR analytics on diversity, demographics, and attrition to facilitate informed decision-making.
• Served as the engagement champion for Ghana, overseeing engagement/pulse survey actions and providing key support for organisational effectiveness planning.
• Provided insights on HR Dashboard metrics to country HR Directors for strategic decision-making.
• Led initiatives to streamline and improve Employee Lifecycle processes and services within the markets.
• Partnered effectively with Reward, Payroll, and Global Mobility teams to deliver seamless end-to-end HR experiences.
• Championed a culture of continuous improvement, promoting innovation and simplification ideas while encouraging others to do the same.
Ag. Reward Manager/Diversity and Inclusion Lead (Human Resource Department) Diageo, Sept’17 – Sept’18
• Led the review, update and implementation of the existing maternity leave policy that ensured the organisation’s maternity leave increased from 90 days to 16 weeks and additional 2months which could be offered at half salary upon request to employees
• Provided accurate and on time Diversity and Inclusion (D & I) analytics that helped the HR Leadership team in making progressive decisions about employees
• Put together F18 (Financial Year 18) D & I strategy and a three-year D & I action plan (F19 to F21) which was implemented and or to be implemented by the HR Business Partners and HR Director to help attract, retain and motivate females in the organisation
• Ensured that compensation practices are in compliance with current legislation (pay equity, human rights, etc.)
• Differentiated pay systems to invest in the segments of workforce that contributed the most value
• Supported with defining a fair, equitable and competitive total compensation package that fits and is aligned to our company’s strategy and business goals
Reverted back to First Point Africa Senior Advisor/Service Delivery Manager (Human Resources Department) Diageo, Jul’16 – Aug ‘17
Ag. Reward Manager (Human Resource Department) Diageo, Jan ’16 – June ‘16
• Ensured that compensation practices were in compliance with current legislation (pay equity, human rights, etc.)
• Used various methods and techniques and made data-based decisions on direct financial, indirect financial and nonfinancial compensations.
• Participated in salary and labour market surveys to determine prevailing pay rates and benefits First Point Africa Senior Advisor/Service Delivery Manager (Human Resource Department) Diageo, Jul ’14 – Dec’16
• Contributed to annual strategic workforce planning, providing guidance and analytics for informed decision- making.
• Played a key role in organizational effectiveness planning, including reviewing and updating organizational structures and providing analytics for decision-making.
• Supported HR Business partners in Multi-Year Talent Planning and resourcing needs.
• Led critical talent succession reporting to global stakeholders on a monthly basis.
• Interpreted policy entitlements, made employment decisions, and provided counsel on employee relations issues.
• Led overall HR policy review and update, facilitating employee understanding through roadshows.
• Managed exit processes for the business and provided support for Employee Relations matters.
• Supported the 3-year organizational effectiveness agenda and managed redundancy processes for over 60 employees.
• Advised managers on performance management and non-compliance issues.
• Served as a member of the HR leadership team and provided management support for people metrics and advanced analytics.
• Delivered training and occasional support to employees and managers on new HR systems and processes, ensuring smooth implementation.
Markets HR Transformation Analyst (Ghana, Cameroun and Ethiopia– Project Citizen) Diageo, Early Career Trainee Oct
’13 – Jun’14
• Co-facilitated workshops to analyze HR processes and data, comparing local practices to global standards, informing system configuration and localization needs
• Assisted in coordinating User Acceptance Testing (UAT) with regional and global teams, ensuring thorough testing and feedback
• Cultivated collaborative relationships with in-market HR, regional project teams, fostering joint ownership and trust
• Supported change management efforts for the implementation of new business solutions and operational processes
• Contributed to the development and refinement of work instructions and training materials for shared service teams
• Prepared and delivered training on Workday, HR processes, and other relevant topics to service delivery teams
• Ensured effective partnership with local markets for successful project deployment
• Led Workday training for all employees of GGBL before and after system Go Live Activations Manager-Innovations/APNADs (Sales Department) –Guinness Ghana Breweries Limited, Early Career Trainee Jul ’12 – Oct ‘13
• Strategized and planned the execution of Beers, Adult Premium Non-Alcoholic Drinks (APNADs) and Innovation activation embedded in the commercial calendar from F13 H2
• Ensured Beers and APNADs activations met set targets and executed flawlessly
• Supported in the planning and execution of all Innovation/APNADs Activations from F13 H2
• Developed Briefs and M&E Reports for BTL activations in the Accra Division and National.
• Developed share outs for all BTL activations and proper management of all Promotion materials
• Led and inspired an amazing and dynamic team across all levels of the sales function and cross functional teams. Served on the F14 Sales and Marketing Conference committee which was the maiden one. Corporate Relations Executive (Corporate Relations Department) –Guinness Ghana Breweries Limited Early Career Trainee Sept ’11 – Jun’12
• Ensured that all electronic as well as manual communications get to the business timely
• Responsible for all Public Policy Stakeholder mappings as well as analysis
• Ensured that all manual and electronic records of the Corporate Relations Department were managed expediently
• Surpassingly supported the Corporate Social Responsibility agenda of the Business which were Launch of Water of Life Projects as well as Alcohol in Society Projects
• Brilliantly served on committees of which some were, Project Ceasar, Line 3 Commissioning, All staff Conference, Implementation of Mosaic Intranet Platform, etc.
• Created a very good relationship with our PR agency and think tanks which supported our Corporate Communications agenda.
IT Trainee, IT Services and Management (ITSM) –Barclays Bank of Ghana Jan ’11 – Aug’ 11
• Supported the monitoring of day-to-day operations of core systems to ensure its availability to end users
• Investigated, analyzed, troubleshoot on system/technical issues
• Undertook setting up and management of an average of 30 users after authorization weekly
• Configured new system units such that they fit into the Barclays Bank network.
• Supported in problem management of missing reports by assisting branches to track and retrieve reports / extracts from the FOS servers.
• Assisted in installing of FOS and UT software on user’s systems whenever necessary. Professional/Certification
USF Corporate Training and May 2021 Diversity, Equity and Inclusion in the Workplace Professional Education
EXIN August 2011 ITIL Foundation Certification in IT Services Management IPMC July 2008 - November 2008 Oracle Certified Associate Key Skills
• Software programs (Human Resource Information Systems –SAP, SuccessFactors, Workday, OrgLab and Orgvue, Hirevue) Talent Clue & Workday (Applicant Tracking System and Candidate Management System) Culture Amp, Google Suites.
• Advance Microsoft Office and Project Management
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