Administrative Assistant Social Media
Resume:
Macey Elliott-Greenbaum
Spring Lake, NC 28390
Email: ad6o9m@r.postjobfree.com
Mobile: 202-***-**** + Home: 910-***-****
Skills
Effective Customer Services Skills, a Good Listener
Proficient in Training others and staff
Efficient in Organizing Meetings from Agenda Items to providing final Minutes, develop Program Brochures, Creating Invitations to various events, and prepare Certificates of attendance
Schedule Meetings, Conferences, Conference Calls and Coordinating Travel logistics
Outstanding professional phone manner and answering inquiries of staff, customers and clients
Proficient in Microsoft Office
Strong Membership Development and Marketing Skills
Excellent computer and social media knowledge
Superb communications skills in writing, by email and person-to-person
Comfortable working with copiers, scanners, mail machines and hooking up computers/AV for presentations
Education
Certification: Accounting Fundamentals II 2017
Certification: Accounting Fundamentals I 2017
Certification: Microsoft Office Excel and Power Point 2014
Certification: FTCC for Understanding Administrative Assistant Applications Sept 2014
Course: FTCC for Administrative Assistant Fundamentals 2015
Certification: Understanding Human Resources Fundamentals Dec 2014
Certification: Virtual Solutions Company/Arise Certified Professional 2011
AT&T Mobility Certification for Customer Service
Positions
American Red Cross Volunteer, July 2015 – January 2016 (Fayetteville, NC)
Volunteer Connection Coordinator/Receptionist
Relieved Receptionist when needed
Called, monitored and tracked volunteers
Checked regularly the Intake Path to ensure volunteers who join are immediately responded to, sent welcome packet, resources, brochures and handbook electronically (on stand-by to answer any questions they may have)
Train volunteers on the use of Volunteer Connection and how to utilize it appropriately
Encourage volunteer interest indication (opportunity)
Follow-up from beginning to end through Background Check (several steps to complete)
Complete referrals, transfers and inactivate volunteer
Keep track of all files for the ARC the Sandhills Chapter
Took continuous and various training classes to keep up with the changing office environment
Event Specialist, Part Time, April 2015 – July 2015 (Fayetteville, NC)
Marketing and promoting new and current products on the market to prepare for sales and promotion in the store
Southern Regional AHEC, Program Assistant, Continuing Education, REIS Division, September 2011 – June 26, 2014 (Fayetteville, NC)
My position provided support throughout the implementation and completion of continuing education and continuing medical education programs; responsible for administrative and clerical (organization, marketing, time, and project management) duties such as the files (paper and electronic copy), provided all logistics for upcoming workshops throughout the year, both general and contractual; proofed all promotional materials for workshops and conferences, input program details into database; sent electronic invitations with link to program database to attendees from the database list (applicable by discipline); registration management when attendance confirmed an electronic presentation, and handouts were provided; marketed and corresponded with those interested in attending; performed administrative support on and off-site to attendees, vendors, and facility manager; and provided post conference management therefore provided certificate of attendance. Served as liaison to speakers; acquired speaker presentations to reformat or revise in final and contact attendees of the change and where to logon to access the revised presentation. Other roles included order of office supplies (A/V, badge stock, holders, signage, etc.), food, and drinks; arranged setup for breaks and lunches for the workshops and conferences. Account management prepared invoices as appropriate to vendors and attendees, if necessary; request for checks to pay speakers, key communication with the Finance Department to ensure that all payments were received and request for checks were processed in a timely manner to close program file; also kept track of MOUs/grants, speaker honoraria and travel reimbursements. Provided clerical support such as copying, scanning, faxing documents; and typing vouchers, various requests, reports, electronic requisitions; and answering phone inquiries and took detailed messages for Discipline Vice President and Director.
American Public Human Services Association, Manager, Office of the Executive Director, June 2006 – June 2011 (Washington, DC)
My responsibilities were to serve as confidential Executive Assistant to the Executive Director and ensure the effective operation of the Office of the Executive Director and the Executive Team. Provided administrative support in management of Calendar for the ED, Board of Directors, Executive Committee, Nominations and Elections Committee, Audit and Finance Committee, and Executive Team. Prepared correspondences, coordinated agenda items and distributed materials, all travel logistics for meetings and conferences. First key contact with all staff, board, stakeholders or organizations and government officials via telephone, email and mail. Other responsibilities included project management, time management and marketing assistant bringing in several vendors/Industry Partnerships on my own during my tenure as EA of the ED’s office. This position was also a member of the ET and liaison to one of the Affiliate Organizations.
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