Customer Service Data Entry
Resume:
Melissa De Alva
Customer Service
Contact
Dallas, TX
ad6o7u@r.postjobfree.com
Experience
Payment Processor • Bank of America • Dallas, TX
June 2000 – August 2001
Ensured accounts receivables were processed and entered in the proper account in a timely manner, while paying attention to accuracy.
Education
Bill J. Priest Institute
Dallas, TX
Certificate
Brother Bill’s Helping Hand
Pathways Job Training
Program
Dallas, TX
Certificate
Watermark Job Connection
Program
Dallas, TX
Certificate
Key Skills
Bilingual Communication
Problem Solver
Team Player
Accounts Receivable
Leadership
High Volume Calls
Event Coordinator
Data Entry
Filling
Adaptable
Active Listener
Handle Pressure
Organizational Ability
Customer Service Representative • Bank of America • Dallas, TX May 1998 – June 2000
Answered calls with a friendly greeting and positive attitude while helping customers retrieve accurate account information. Lead Teacher • YMCA Sunset Infant Care Center • Dallas, TX August 1993 – August 1997
Cared for infant and toddler children. Created age-appropriate lessons and meal plans for children. Prepared materials for lessons and ensured the environment was safe and clean daily. Kept daily logs for each individual child.
Volunteering & Community Service
City Cross Church
2004 – Present
Volunteer event coordinator planning all social events and gatherings. Lead planner and organizer for annual Christmas toy drive for needy families.
Dallas Police Department
2017 – Present
Assist in setting up and breaking down events, with registration, and helping to make sure the events run smoothly.
La Academia de las Estrellas Charter School • Dallas, TX 2010 – 2020
Assist teachers with classroom duties, laminating materials, making copies, and preparing lessons. Assist administrative staff with answering calls, data entry, filling, and monitoring main entrance for visitors entering building.
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