Customer Service Package Handler

ad6o00@r.postjobfree.com 860-***-**** LINKEDIN URL

AP

OBJECTIVE

Experienced Clerical Assistant

Problem Solver and Package

Handler with an eye for

detail, armed with well over

** ***** ** *****ience, is

seeking a position where I

can use my pass experiences to

provide added value to your

organization.

SKILLS

● Maintain monthly

spreadsheets

● Collaborate with

executive team

member to ensure

customer’s order are

correct prior to billing

● Provide excellent

customer service to

internal as well as

external customer

● Use Excel to maintain

and prioritize work

schedule.

ANDREA PEAK

TEL: 860-***-**** ad6o00@r.postjobfree.com

EXPERIENCE

MAIL SORTER • STAFFMARK • 8/2020 – PRESENT

STAFFMARK. Bloomfield, CT.

Oversees loading and unloading, and sorting of mail Manually Processing of bulk mail.

Sorting of mail packages in alphabetical and sequential order Package Handler. AMAZON. 9/2019- 8/2022

WAREHOUSE FULLFILLMENT SITE WINDSOR, CT

Reconcile order discrepancies and ensure there is an amicable resolution that meets customer’s and business needs. Train, monitor, evaluate and provide support to new hires. Receive and prepare orders for delivery. Process packages for all paths of distribution: i.e., induction, package and returns. DOCK HEAD CLERK • ACCURATE TEMPS • 6/2018 – 9/2020 WCD WORLD CLASS DISTRIBUTION BLOOMFIELD, CT

Created selection schedule for team of 15 package handlers. Prepare and maintain spreadsheet for daily shipping manifest. Created spreadsheet to monitor and verify package handlers’ weekly average. Provide support for daily startup. SERVICE ASSISTANT • AXELON TEMP AGENCY • 1/2019 – 8/2019 AXELON SERVICES AGENCY/MARSH MCLENNAN HARTFORD, CT Process and receive ACH wire transfer payment. Maintain spreadsheet with past due accounts and collection efforts made. Create monthly account receivable statements and work in collaboration with project managers to ensure payments are 2

● Proficient in

QuickBooks billing

system.

● Proficient in Microsoft

office suites, which

include Word, Excel

spreadsheets,

● Phenomenal customer

service skills, and

conflict resolution.

received. receivables and payables. Audit palettes for all stores. Train, monitor, evaluate and provide support to new team members.

ACCOUNTING CLERK • RESTURANT OF JAMAICA• 7/2009 – 9/2016 KINGSTON, JAMAICA WEST INDIES.

Prepare daily sales daily for all 32 KFC restaurants and 12 Pizza Hut. Process vendor invoices into the AP system. Ensure invoices are accurately verified. Prepare accounts payable checks. Capture monthly credit card transactions. Research vendor invoice issues. Prepare discount vouchers for internal staff and all 32. Assist with payroll processing and also inventory. EDUCATION

ACCOUNTING•MARCH 2004• CARIBBEAN INSTITUTE OF BUSINESS Completed my Certificate in Account

Certificate in Payroll Accounting

Diploma in Business Subjects

CERTIFICATION IN BUSINESS ADMIN/ACCOUNTING• JUNE 2005 VOLUNTEER EXPERIENCE OR LEADERSHIP

Training Ambassador at Amazon

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