Graphic Designer Customer Service

Flowery Branch, GA ***** 1-470-***-**** ad6nvp@r.postjobfree.com WWW: Bold Profile

ROBIN EMURA

WEBSITES,

PORTFOLIOS,

PROFILES

As a graphic designer, I have created some great customer relationships during my career. I have many long-term clients that utilize my skills whenever they need something designed. I have clients in all types of fields and businesses. From top tier management to small start-ups, I enjoy developing good working relationships with them all. I am empathic, caring and a proven problem solver and will go to almost any length to ensure my clients satisfaction.

I have design clients that I have been working with for the past 15+ years and consider many of them my friends. I will go to bat for my customers and do whatever it takes to sell the product and promote their company.

I enjoy working with all types of people and thrive on helping their businesses grow. I have increased sales for many clients with my ad design experience, along with my ability to problem solve and love of negotiation. I took one of our local newspapers from a below average subscription rate to the #1 selling newspaper in our region. Any problem can be solved with a good attitude and willingness to put forth the effort. A position that allows me to work with people is an excellent choice for me. I am seeking an office, admin. Assistant position where I may have the opportunity to showcase my design skills as well. Thank you for your time and I look forward to hearing from you soon.

Regards,

Robin Emura

PROFESSIONAL

SUMMARY

ACCOMPLISHMENTS Collaborated with team of two in the development of "Get your ad outta bed

and to the breakfast table". This was an

idea to get the subscription rates up. A

customer was picked from the clients that

came into our office and wanted to do a

classified ad. One person was selected

from each day and entered into a monthly

drawing for a free 6 month subscription to

our newspaper. The winner was

announced, we interviewed them, and

asked for any comments about our local

paper. The comments were published and

the best comment was chosen. Because of

this small promotion our subscription rate

●

https://sites.google.com/view/regraphics/home

went up by 12% and eventually by 30%. It

was a great boost for the paper, the

associates and the readers. This contest

was in effect for over a year!

● Supervised team of 6 Ad reps. for the

TOMA "top of mind awareness"

campaign to increase our ad sales. We

boosted our sales by a substantial

percentage of 6-9%

SKILLS Problem Solving Graphic Design

Critical Thinking Flexibility

Project management Customer service

Troubleshooting Communication Skills

Content Development Teamwork

Organizational skills Emotional Intelligence

Attention to Detail Adobe Illustrator

Adobe InDesign Adobe Photoshop

Adobe Creative Cloud 20+ years Customer support

Logo design Microsoft Powerpoint

Windows Typography

Microsoft Word Microsoft Excel

Analysis skills Data entry

Content Creation Responsibility

Digital Skills User Interface (UI)

E-commerce Social media management

Design Skills Data Analysis

SEO Negotiation

Branding Clerical experience

Mathematics Personal assistant experience

Marketing Writing Skills

Relationship management Project coordination

Medical terminology Physiology knowledge

Adobe Acrobat Analytics

Digital Marketing Administrative Skills

GRAPHIC DESIGN, DATA BASE, TYPIST, CUSTOMER SERVICE 06/2022 to Current Exotic Carbon Fiber, Georgia

WORK HISTORY

● Design product spec sheets

● Ready product sheets for print

● Client service

● Any product revisions from client, contact info, product type, etc

● Design 2022- 2024 Catalogs

● Revise any images that are not best quality

GRAPHIC DESIGNER 01/2018 to Current

Upwork, Georgia

IN HOUSE AND FREELANCE GRAPHIC DESIGNER 01/2016 to 11/2023 Various clients in U.S., Georgia

● Keeping track of orders

● Working with clients to ensure their products arrive correct and on time

● Increased sales with better communication with clients

● Bid on projects, sent in referral to employer

● Set up interview time, usually via telephone, or Skype

● Communicated my thoughts on design for their project

● I usually win 8 out of 10 projects

● Currently working with Upwork and freelancing with ongoing clients

● I have 20+ years of design experience which includes large amount of typing and data entry.

● Increased revenue per clients input due to the Capability Statement I designed Orange Coast College, Costa Mesa, CA

Associate in Arts (AA) in Graphic Design, Allied Health, 06/1992 EDUCATION

CERTIFICATIONS Magazine of the Year for USPTA (US professional tennis association) for years 2016-2018 DRIVER LICENSE January 2018, October 2025

Adobe Creative Suite - In depth training while the newspaper I was working with changed from Quark Xpress to Creative Suite. 60 days of Indd, Photoshop, Illustrator training in-depth training. Continuing education through Linda tutorials for Photoshop, Illustrator, InDesign ADDITIONAL

INFORMATION

ASSESSMENTS ● Graphic design, Proficient, July 2022

● Attention to detail, Proficient, July 2022

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