Customer Service Educational Technology
Resume:
PROFESSIONAL SUMMARY
Distinguished Educator at Crystal Lake Academy, adept in leveraging
educational technology and fostering multicultural awareness to enhance student engagement and achievement. Proven track record in creative problem solving and enhancing student motivation, demonstrated through innovative curriculum development and effective classroom management. Achieved significant academic improvements by mentoring and fostering an inclusive learning environment.
SKILLS
• Educational Technology • Creative Problem Solving
• Special Education • Lesson Planning
• Student Motivation • Multicultural Awareness
CONTACT
ad6nlk@r.postjobfree.com
Rockford, Illinois 61103
EXPERIENCE
Educator
JUL 2023 - MAY 2024 Crystal Lake Academy, Rockford, Illinois Gas Station Attendant
FEB 2023 - JUL 2023 Shell, Rockford, Illinois
Bartender/ Server
JAN 2022 - MAR 2023 Opsahls, Rockford, Illinois
• Incorporated hands-on activities into lessons to increase student engagement.
• Engaged with students individually to meet emotional and physical needs.
• Facilitated group discussions and activities to promote critical thinking skills.
• Assessed academic performance and identified areas of improvement.
• Operated cash register and card machines to process customer transactions.
• Verified age of customers purchasing alcohol or cigarettes.
• Completed routine cleaning and upkeep of fuel station.
• Performed cash deposit, verification, documentation and control procedures.
• Provided exceptional customer service by greeting customers, answering their questions, and offering assistance. SABRINA KAMPMEIER
Cosmetologist
MAY 2021 - DEC 2022 WM Dayspa, Rockford, Illinois Slot Attendant
MAR 2020 - APR 2022 Pinewoods Restaurant Group, Rockford, Illinois
• Kept bar organized and clean during busy hours.
• Handled cash drawer accurately throughout shift including opening and closing out register each day.
• Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
• Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
• Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
• Checked customer identification to verify age requirements for alcohol purchases.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Trained and mentored new team members in proper bar operations.
• Demonstrated excellent customer service and communication skills while providing hair styling services to clients.
• Maintained a clean work station throughout the day according to established guidelines.
• Cultivated repeat business by developing long-term relationships with regular customers. Analyzed customer hair and other physical features to determine and recommend beauty treatments or suggest hair styles.
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• Developed and implemented color correction techniques for hair.
• Verified jackpot payouts according to established standards and procedures.
• Maintained a high level of professionalism while interacting with guests in all areas of the casino floor.
• Processed paperwork associated with slot operations such as credit slips, fill slips, jackpot vouchers.
• Provided excellent customer service to patrons of the casino, responding promptly to inquiries.
• Checked identifications to verify age of players.
• Cleaned casino areas.
• Accurately balanced cash drawers at the end of each shift. CERTIFICATIONS
• Cosmetology Educator • Cosmetology
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