Human Resources Project Management

Patricia Salazar

San Diego, CA • 714-***-**** • ad6mpk@r.postjobfree.com

Human Resources Professional, with extensive HR experience and the ability to oversee a wide range of HR disciplines, including Training and Development, Recruiting, Hiring and Onboarding, Employee Relations, Performance Management, Negotiations and Conflict Management, Project Management, Budgeting and Salary and Progressive Discipline. Demonstrated expertise in providing invaluable guidance to employees, managers, and senior executives, while ensuring seamless implementation of HR strategies and plans that perfectly align with business objectives and performance metrics. Possesses outstanding communication, analytical, and organizational skills that consistently yield stellar results. E x perience

APRIL 2022-OCTOBER 2022

Human Resources Generalist, Amazon/Remote

Resolve complex, high level employee HR issues by conducting thorough research, gathering relevant information, and providing effective solutions, facilitating improved employee satisfaction and retention rates.

• Communicate, research, and assist the Employee Resource Center team in the successful implementation of applying company policies and practices enhancing overall efficiency and ensuring corporate compliance. Key Contribution:

• Identified significant gaps in the policy online manual, collaborated with Legal to revamp and update gaps to ensure compliance, improve employee understanding and streamline operations. JANUARY 2019-JUNE 2022

Certified Engagement Specialist, Lee, Hecht, Harrison (LLH, Inc.) /Remote Delivered comprehensive career transition services to employees affected by downsizing, reorganization, offshoring, or termination effectively supporting their professional growth and job search success. Key Contribution:

• Skillfully communicated the value of paid benefits to clients, effectively addressing inquiries and proactively explaining the diverse and wide range of services available to enhance their career growth and job search.

• Demonstrated a commitment to maintaining strict confidentiality of client’s personal information, effectively establishing trust, and ensuring privacy throughout the career transition process.

• Initiated and streamlined service activation upon client request, promptly assisting clients in accessing targeted and vital resources available to support a seamless transition to their next professional opportunity. JUNE 1982 – JUNE 2006

Human Resources, Southern California Edison, Rosemead, CA Assisted and supported the implementation of HR plans, programs, services, practices, and policies that directly aligned to business strategy. Led and managed a team of 80+ training professionals in delivering comprehensive new hire training programs to meter readers, customer service representatives, and bookkeepers, boosting job performance and customer satisfaction. Provided HR support to senior management and executives in developing and implementing HR strategies in their business units to align with business goals and meet corporate performance metrics.

• Conducted thorough investigations into employee and management disputes, making disciplinary and departmental recommendations and suggesting resolutions to ensure fair and effective outcomes.

• Successfully led department management teams in conducting annual performance reviews and implementing equitable compensation actions for Call Center, Bookkeeping and Meter Reading departments, resulting in increased employee engagement and motivation.

• Performed comprehensive annual salary reviews for supervisors and managers, providing equitable salary recommendations that complied with affirmative action guidelines as required by the Federal government.

• Directed the overhaul and updating of progressive discipline policies and practices in the Call Center, resulting in a more efficient and legally compliant system that enhanced employee accountability and performance.

• Spearheaded the design, development, and implementation of SCE’s Corporate Welfare to Work training program, enabling successful graduates the opportunity to transition into the workforce, transition off welfare and provide meaningful employment to an underserved population.

• Successfully managed a substantial annual training budget of $6-8M, ensuring optimal allocation of resources and effective training solutions, resulting in annual cost savings, and improved financial performance.

• Successfully managed contracts with vendors, adjunct trainers, and contract instructional designers, ensuring high quality training resources and services were delivered on time and on budget.

• Successfully negotiated with internal clients to influence their decision-making process in requesting training solutions by actively promoting the use of high quality, cost off the shelf products which aligned with their business objectives, thereby enhancing organizational performance and profitability. Skills

Team player • Excellent time management skills • Conflict management • Public speaking • Social media platforms

E ducation

B a c h e l o r o f S c i e n c e - U n i v e r s i t y o f L a V e r n e ( 1 4 0 u n i t s c o m p l e t e d ) January 2004- June 2006

H u m a n R e s o u r c e s C e r t i f i c a t e - C a l P o l y – P o m o n a June 2001 – June 2003

Activities

Volunteer-C.A.S.A. (Court Appointed Special Advocate) Reading • Travel

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