Customer Service Retail Associate

JP

JAILENE PUELLO

ad6ly0@r.postjobfree.com 727-***-**** The Bronx, NY 10455

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Eager to start working As soon as possible

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Product Knowledge Expertise

Reliability and punctuality

Loss prevention awareness

Promotional strategies

Reliability

Verbal and written communication

Customer Engagement

Cleaning and sanitizing

Customer Service

Order Processing

Stocking and Receiving

Problem-Solving

Positive and professional

Teamwork

Teamwork and Collaboration

Store Organization

Retail Merchandising

Interpersonal Communication

Active Listening

Walmart Lauderhill, FL

Retail Associate

06/2023 - 01/2024

Handled returns and exchanges according to company policy. Assisted with visual merchandising tasks including window dressing and floor changes.

Tracked inventory levels for restocking purposes.

Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Participated in promotional activities such as setting up displays or distributing marketing materials.

Provided ongoing training for new staff members.

Greeted customers and provided excellent customer service. Ensured compliance with all company policies and procedures. Performed price checks on items requested by customers. Summary

Skills

Experience

Taco Bell Fort Lauderdale, FL

Food Service Worker

01/2023 - 06/2023

Followed established cash handling procedures when collecting payment from customers.

Assisted in the preparation of food items according to recipes and instructions.

Responded promptly to customer inquiries regarding menu items or special requests.

Organized take-out orders for customers who requested them. Monitored inventory levels of food items used during meal services. Properly stored all leftover food items after each shift. Greeted customers upon arrival in the dining area. New London High School New London,

CT

Concession Stand Volunteer

09/2018 - 12/2021

Performed basic cleaning tasks such as wiping down surfaces and sweeping floors in order to maintain a sanitary environment. Provided assistance to other volunteers when needed during peak times of operation.

Assisted with setting up tables for large events at the concession stand. Keeping track of money made

Technical Institute of America New York, NY

Certified Phlebotomist in Phlebotomy

06/2024

Relevant Coursework and Training Programs

Certified in Phlebotomy with Venipuncture's and capillary sticks Certified with Adult, Pediatric, And geriatric patients American Hart Association The Bronx, NY

BLS And CPR Certified in CPR And BLS

06/2024

New London High School New London, CT

High School Diploma

06/2022

Education and Training

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