Customer Service Food
Resume:
Aneesha May
TO WORK WITHIN A PROFESSIONAL ENVIRONMENT AND UTILIZE MY KNOWLEDGE AS WELL
EXPERTISE TO FURTHER GROW AND ADVANCE WITHIN THE COMPANY East Orange, NJ 07017
ad6ltb@r.postjobfree.com
Willing to relocate to: Livingston, NJ - Bloomfield, NJ - West Orange, NJ Authorized to work in the US for any employer
Work Experience
Food Service Worker
POMPTONIAN FOOD SERVICE - Fairfield, NJ
November 2023 to Present
• Food preparation:Cooking food according to established recipes and procedures
• Menu planning:Creating varied menus that are appetizing and nutritionally suitable for children
• Food distribution:Serving food to customers as they walk through the line
• Cleanliness:Maintaining the kitchen and equipment in a sanitary condition
• Inventory:Taking inventory of supplies and equipment
• Organization:Keeping the kitchen area well organized and food items in their designated places
• Customer service:Taking and processing customer orders, and ensuring the correct foods are served Customer Service Associate
The Home Depot - Bloomfield, NJ
March 2022 to April 2023
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
• Handled billing issues and order inquiries
• Operated the cash drawer
• Processed orders, exchanges, refunds and customer transactions
• Assisted customers with a warm and professional attitude
• Performed data entry for customer information, shipments and orders Security Guard
Building Security Services - Newark, NJ
September 2021 to February 2023
Submit reports of every suspicious action
Inspect and patrol premises regularly
Monitoring video footage of common areas
Access control
Answered alarms and investigated disturbances
Assist guests
Conducting routine safety procedures
Contacting law enforcement
Ensuring adherence to government regulations
Log guests and manage access
Housekeeper
Cambria - West Orange, NJ
July 2021 to December 2022
Clean all assigned rooms, dust, sweep, and mop floors, check for damages in room and report to engineer
• Sanitized (area or item rooms bathrooms counters equipment)
• Restocked room supplies
• Changed linens
• Emptied trash
• Cleaned and maintained restrooms and bedrooms
• hotel housekeeper
Head Cashier
Home Depot - Bloomfield, NJ
March 2020 to October 2020
• Providing excellent Customer Service and monitor the front of the store.
• Perform cash transactions and refunds in the store, online, and over the telephone.
• Responsible for daily cash deposits. Responsible for all cash registers to be ready when store opens and cashing out at the end of the day.
Shift Supervisor
Rite Aid - West Orange, NJ
October 2018 to December 2019
• Responsible for opening back door of store for deliveries.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Open and close store
• Train new hires
• Customer service
Education
Certificate in CCMA,CPT,CET
NATIONAL CAREER INSTITUTE - East Orange, NJ
2011 to 2012
Diploma in Math, science, biology, business finance, English, Spanish, etc Orange High School - Orange, NJ
September 1995 to June 2001
Skills
• Inventory Management (3 years)
• Customer Service (10+ years)
• Shift Supervisor
• Key Holder (5 years)
• Insurance Verification
• Medical Office Experience
• Order Fulfillment (2 years)
• Warehouse Experience
• Medical Records
• Transcription
• Computer Skills (10+ years)
• Microsoft Powerpoint (3 years)
• Assembly
• Store management
• Accounting
• Laboratory Experience
• Vital Signs (1 year)
• Inventory control (2 years)
• Clerical Experience
• Supervising experience (5 years)
• Customer service (10+ years)
• Team management (10+ years)
• Shift management (10+ years)
• Cash handling (10+ years)
• POS
• Retail sales
• Restaurant experience
• Cash register (10+ years)
• Planograms (5 years)
• Windows
• Google Docs
• Guest services (2 years)
• Microsoft Access
• Cleaning (5 years)
• Time management
• Floor care
• Conflict management (5 years)
• English (10+ years)
• Retail management (5 years)
• Management (10+ years)
• Microsoft Office (1 year)
• Sales
• Microsoft Excel
• Communication skills
• Social media management
• Computer skills
• Data collection (1 year)
• Clerical experience (5 years)
• Order fulfillment
• Manufacturing
• Basic math (10+ years)
• Picking & packing
• Assembly
• Kitchen experience (2 years)
• Microsoft Word (1 year)
• Office management
• Microsoft Office
• Microsoft Excel
• Organizational skills
Certifications and Licenses
CERTIFIED MEDICAL ASSISTANT
July 2012 to June 2017
EKG, MEDICAL TRANSCRIPT, PATIENT CHARTS, SETTING DOCTORS APPT. PULLING AND FILING PATIENTS CHARTS, BLOOD SPECIMEN, ANSWER TELEPHONE, SWITCH BOARD, CHECKING PATIENTS VITALS, CANCLE DOCTOR APPT.
Guard Card
April 2023 to April 2025
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