Quality Control Help Desk

OBEJCTIVE

PC Support professional seeking a position where I am able to display my experience in help desk support and computer operations. Additional experience includes quality control, recordkeeping, and interdepartmental coordination.

WORK EXPERIENCE

Receiving Coordinator G-Systems October 2023 – Present

Process daily shipments in a timely manner while maintaining a neat workspace. Additionally, tasked to sort and distribute each part and/or package from the shipment to its designated area and/or persons in leadership positions within a particular area.

Picker Packer The Container Store April 2021 – October 2023

Perform quality control assessments within a fulfillment center where orders are received and packaged for shipment. Additional duties include packing and arranging inventory for shipment in accordance with company OSHA standards.

Team Lead The Container Store November 2020 – April 2021

Beginning as a contractual hire, I was able to display exemplary leadership skills while maintaining records of subordinate activity; ensuring all employees under my supervision were present and able to accurately complete their daily job functions as well as be able to address and questions or concerns. As a result of high performance, The Container Store offered a permanent position as a Picker Packer.

Shipping and Receiving Specialist IAC Warren November 2005 – November 2020

Perform daily tasks of receiving incoming shipments and dispersing them to their proper departments. Furthermore, duties include working directly with shippers to resolve any shipment issues. Additionally, tasked with operating forklifts, hand jacks as well as standup equipment.

SKILLS

Technical Support

Problem-Solving

Customer Service

Computer Literacy

Microsoft Proficiency

Information Technology (IT)

Hardware and Software Installation

Heavy Equipment Operations

EDUCATION

College Asher College PC Support specialist Certificate Program

CERTIFICATIONS

PC Technician Asher College Information Technology CompTIA

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