Customer Service Call Center

LINDA ROBINSON

*** ***** *******

SAN ANTONIO TX

ad6l7e@r.postjobfree.com//210-573-432

I have extensive experience in customer service. I worked both face to face and by phone.

I am a team player, quick learner and handle constructive criticism as an opportunity to learn and do things better. I pay attention to all safety instructions, and I am willing to help others in all situations.

EXPERIENCE

VARIOUS POSITIONS WITHIN THE COMPANY/ AT&T

SPOKE WITH CUSTOMERS IN A CALL CENTER ENVIRONMENT PROMOTING COMPANY PRODUCTS. ALSO BECAME A DISPATCH MANAGER AND COORDINATED THE TECHNICIANS’ PROJECTS.

I MOVED TO BE AN ENGINEER AND DESIGNED LOCATIONS FOR CABLE PLACEMENT. I LATER BECAME A TRAINER AND MANAGED TRAINING CLASSES, MADE SCHEDULES, AND SUPERVISED CLERKS AND DISPATCHERSMMM

HOME HEALTH CARE

CARE OF PATIENTS, MANAGING DISCOMFORT AND PROVIDING SYMPTOM RELIEF USING SPECIALIZED SKILLS. ASSISTED CLIENTS IN DAILY LIVING ACITIVITIES, ERRANDS, AND APPOINTMENTS IF NECESSARY. RECOGNIZED, RESPECTED, AND MAINTAINED PROFESSIONAL BOUNDARIES IN RELATIONSHIPS WITH PATIENTS AND FAMILIES

CASHIER/ KROGER

EXPERTISE IN BUSINESS ADMINISTRATION, RECORDD KEEPING, PLANNING, POLICIES, AND PROCEDURES. OPEN AND CLOSE REGISTERS, ASSIST IN TRAINING OF NEW CASHIERS. MONITOR CASH LIMITS AND ENSURE QUALITY CUSTOMER SERVICE AT ALL TIMES

Retail Associate/ Seasonal Position

TJX companies: Customer Service helping on floor and on phone

EDUCATION

ASSOCIATE DEGREE BUSINESS ADMIN, SACRAMENTO CITY COLLEGE; VARIOUS AWARDS AT AT&T

CERTIFICATEIN HOME HEATH

SKILLS

Attentiveness

Clear communication skills

Time management

Quick learner

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