Customer Service A Team

Ehsoe Htee Htoo

** ******** ******

South Yorkshire, S2 1AX

Mobile: 074********

Email: ad6kwj@r.postjobfree.com

Profile:

I have a track record of being organized, reliable, diligent, and affable. My adaptability enables me to thrive in diverse situations, whether working independently or collaboratively. Communication and interpersonal abilities come naturally to me, and I relish opportunities to engage with others. I value constructive feedback, and I am always keen to learn and embrace novel challenges. Skills and Achievements:

• IT skills- I can record information in a database and make spreadsheets.

• Teamwork- I can work confidently in a group and express my ideas and opinions.

• I have good communication skills and communicate with people of all ages.

• I am a highly creative person.

• I have completed training in terrorism awareness.

• I have the ability to work in a fast-paced environment.

• I am very punctual.

Chaobaby Thai Restaurant

Waiter, 20/05/19 – 03/06/21

I worked as a waiter within a team comprised of front of the house and back of the house, to provide customers with the best possible experience when eating at the restaurant. Key responsibilities

• Provided exceptional customer service to patrons, ensuring a pleasant dining experience.

• Demonstrated strong communication skills, taking orders and relaying information to kitchen staff accurately.

• Maintained a clean and organised dining area, including table setup and clean-up.

• Worked collaboratively with team members to ensure smooth and efficient restaurant operations.

• Resolved customer complaints in a timely and professional manner, ensuring customer satisfaction.

• Demonstrated flexibility and adaptability by learning and following new restaurant policies and procedures.

• Contributed to a positive team environment through a positive attitude and strong work ethic.

Achievements:

• Received positive feedback from customers for providing excellent service.

• Developed a strong knowledge of the menu, enabling me to make accurate recommendations to guests.

Skills:

• Strong customer service and communication skills.

• Ability to work effectively in a fast-paced and high-pressure environment.

• Knowledge of Thai cuisine and culture.

SIERRA 1 SECURITY

Steward, 28/06/22 – 13/03/23

I have experience working with S1SS group as a steward working in multiple different facilities. I was able to control crowds of people and help with any disturbances. I believe this job enabled me to gain different skills of that of a waiter, as the job was very intense at times and I was able to work under immense pressure.

Job Responsibilities:

• Greeted and directed fans as they arrived at the stadium.

• Checked tickets and ensured fans were seated in the correct section.

• Monitored crowds and assisted with crowd control.

• Assisted with the evacuation of the stadium in the event of an emergency.

• Helped to maintain a safe and enjoyable atmosphere for all fans.

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Achievements:

• Successfully assisted with the evacuation of the stadium during a fire drill, ensuring the safety of all fans.

• Received positive feedback from fans and supervisors for providing excellent customer service.

Skills:

• Strong communication and interpersonal skills.

• Ability to work effectively in a fast-paced and high-pressure environment.

• Knowledge of crowd control and emergency procedures. Education

Sheffield Park Academy GCSE

grades:

• Maths 7

• English Language 7

• Science 8-8

• English Literature 7

• Computer science 7

• Art L2D

• Sport L2D

• Business L2D

• History 6

A levels

• Applied Science diploma D* equiv A*

• IT extended diploma D*D equiv A*

References

Kitima Ruadreo – Manager - 074********

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