Security Officer Customer Service
Resume:
Cyntil Voss
Hillside, IL *****
ad6k1w@r.postjobfree.com
Detail-oriented Security Officer with 3+ years of experience in directing security, crisis management, and critical investigations. Successful in implementing effective security measures, achieving significant safety and security improvements. Excellent communicator thrives in fast-paced environments with a complete set of skills to drive security operations. Work Experience
Security Officer Hotel Setting
Allied Universal - Chicago, IL
December 2022 to March 2024
• Patrolling the hotel premises (both interior and exterior)
• Checking the parking area and ensuring there are no unauthorized vehicles.
• Ensuring all hotel doors are locked and that all rooms are properly silent.
• Monitoring who enters, and who leaves, the hotel
• Filling in the security log (this is a small report of what areas have been checked)
• Monitoring the security cameras
• Responding to calls when colleagues need assistance.
• Escorting guests where necessary (if they are intoxicated and need to go to their room or if they are lost) Security Officer hospital setting
Allied Universal - Chicago, IL
June 2020 to December 2022
• remise patrols on foot/vehicle,
• Thorough patrols of buildings, grounds, parking lots, and surrounding Medical Center parking lots,
• Inspection of areas for any security or safety hazard.
• Checking Medical Center entrance gates, doors, and windows to determine that they are secure.
• Assisting with visitor management is an important duty for a hospital security guard. This could include visitor screening or escorting visitors after hours.
• Inspects buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
• Responds to emergency radio calls including accidents, bomb threats, fires and hostage situations. Cashier/Customer Service
Walmart - Villa Park, IL
January 2019 to June 2020
• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.
Education
High school diploma
Proviso East High School - Maywood, IL
August 2019 to May 2020
Skills
• Cashiering
• Customer Service
• Cleaning Experience
• Food Service
• Security
• Case Management
• Crisis Intervention
• Surveillance
• Typing
• Social Work
• Loss Prevention
Certifications and Licenses
PERC Card
Present
CPR Certification
Present
20 Hour certificate
Present
Guard Card
Contact this candidate