Sales Support International Customer
Resume:
To obtain a challenging position that will allow me to expand upon my education and continue to accumulate knowledge.
To do it right, the first time & every time.
Company :M/s Teknowsource(Outsource of PCCW Global)
March 2015 to Till Date.
Job Profile: Sales Support and Voice Trader (Rate Analyst-Vendor & Route Management)
Location: Mumbai, India.
Main Responsibility:
To enter new / revised Bilateral Swaps and grace period extension into systems.
Handling International Customer/Sales Call (Inbound/Outbound)
Generating CSR Report weekly basis
Checking traffic/ codes & rates in systems (in-case of any discrepancies)
Sending swap reports & resolving error with regards to deals, rates & contracts.
Checking Bilateral Swap file and Dashboard weekly basis
Checking on Premium & Standard route trunks respective to current running swap’s
Mail correspondence on daily basis with regard to swap’s
New Account creation / IP updates/ Termination of old IP’s/ To Change Commercial trunks (Premium/ Standard/ Silver /Gold) in the software
End date old deals/ non-active accounts/ Rate plans/ Products/ Destination.
Company: M/s Consolidated Contractor’s Company Oman LLC.
Sept 2014 to February 2015.
Job Profile: Technical Clerk
Location : Muscat, Sultanate of Oman
Main Responsibility:
Assisting Contract Manger for organizing new Subcontractors.
Evaluation of Pre-Qualification documents for the Projects.
Improves workflow and simplify reporting procedures.
Issuing RFQ to the Subcontractors
Comparison of the Quotation sent in by the subcontractors.
Preparing the Contracts agreement between CCC and the Subcontractors.
Company :M/s Teknowsource(Outsource of PCCW Global)
Sept 2012 to August 2014.
Job Profile: Bilateral Administrator (Rate Analyst-Vendor & Route Management)
Location: Mumbai, India.
Main Responsibility:
To enter new / revised Bilateral Swaps and grace period extension into systems.
Handling International Customer/Sales Call (Inbound/Outbound)
Generating CSR Report weekly basis
Checking traffic/ codes & rates in systems (in-case of any discrepancies)
Sending swap reports & resolving error with regards to deals, rates & contracts.
Checking Bilateral Swap file and Dashboard weekly basis
Checking on Premium & Standard route trunks respective to current running swap’s
Mail correspondence on daily basis with regard to swap’s
New Account creation / IP updates/ Termination of old IP’s/ To Change Commercial trunks (Premium/ Standard/ Silver /Gold) in the software
End date old deals/ non-active accounts/ Rate plans/ Products/ Destination.
Company: TCS EServe Ltd.
March 2011 to April 2012.
Job Profile: Executive
Location: Mumbai, India.
Main Responsibility:
Dealing with the Bankruptcy team.
Updating the payments recd from the clients.
Calculating the amount of premiums that have been paid.
Creating reports related to daily work and assigning work to the team mate.
Company: Capita Offshore Services PVT. LTD.
May 2007 to February 2011.
Job Profile: Quality Analyst for Insurance Policy. Training done in UK
Location: Mumbai, India.
Main Responsibility:
Paying out policies which have matured.
Surrendering of policies.
Calculating the amount of premiums that have been paid.
Quality check & Authorizing of payment issued to policy holders.
Creating reports related to daily work.
Company :Disti Market Researchers And Consultants (ICICI Bank )
January 2006 to May 2007
Job Profile: Back – Office Coordinator for ICICI Bank
Location: Mumbai, India.
Main Responsibility:
Maintaining a day-to-day MIS of the entire login File.
Checking of all the documents Send by the customer.
Setting up limit on viewing all the Documents.
Disbursing Loans.
Company :Devdhar Joglekar & Srinivasan Chattered Accountant
April 2005 to January 2006.
Job Profile: Audit Assistant
Location: Mumbai, India.
Main Responsibilities:
Concurrent audit of IDBI Central Processing Unit (Retail Assets).
Concurrent audit of UTI Bank (Branch audit of Retail Assets)
Internal audit of Alok Industries. (TDS)
Internal audit of BOB Cards Ltd. (Credit Cards)
Financial review on behalf of SIR RATAN TATA TRUST.
T.Y.B.Com from Mumbai University in March 2006.
H.S.C. from Mumbai University in February 2000.
S.S.C. from Mumbai University in March 1998.
OPERATING SYSTEM Windows 95, MS-DOS, UNIX, Linux.
SOFTWARE LANGUAGE C ++, Java, JDBC.
WEB TECHNOLOGY Servlets, JSP, RMI, EJB, J2EE
MICROSOFT OFFICE MS-Word, MS-Excel, Power-Point.
Good team player.
Excellent grasping power.
Problem solving and decision making skills.
Always passionate to learn some thing new.
Date of Birth : 31st December 1983
Sex : Male
Nationality : Indian.
Passport No : Z 7471170 {Expiry Date: 15th October, 2033}
Father’s Name : Peter Gilbert Crasto
Languages Known : English, Hindi, Marathi, and Konkani.
Hobbies : Listening to music & Reading.
Note : Valid USA Visa Until 2026
I hereby declare that the above details are true and fair to the best of my knowledge.
Date: Glen G. Crasto
OBJECTIVE
EXPERIENCE:
EDUCATIONAL QUALIFICATION
COMPUTER KNOWLEDGE
PERSONAL SKILLS
PERSONAL DETAILS
Contact this candidate