Customer Service Representative
Resume:
Luis Trevino
Indianapolis, IN *****
ad6ji2@r.postjobfree.com
Work Experience
Bilingual Customer Service Representative
Aventiv Technologies - Indianapolis, IN
February 2022 to Present
3rd party processing payments for Allpaid company
Bartender
Wings Etc. Grill & Pub - Marion, IN
February 2020 to Present
Shift lead and bartender. I open and close the bar. Im moving to Indianapolis and looking to get into some bilingual customer service.
Bartender
Margaritaville - San Antonio, TX
April 2015 to November 2019
worked in high volume on the riverwalk downtown San Antonio, my spanish was a plus Bartender
RIO RIO CANTINA - San Antonio, TX
March 2012 to November 2019
worked in a high volume atmosphere on the river walk downtown San Antonio, my spanish was a added bonus
Bilingual Customer Service Representative
IBM - Muncie, IN
October 2009 to January 2010
Trouble shooting problems with IBM products, exchanges, refunds, repair services, and warranties. Education
1 Year of community college in Applied science
San Antonio community college - San Antonio, TX
August 2017 to May 2018
Skills
• Restaurant Experience
• POS
• Sales
• Cash Handling
• Customer Service
• Retail Sales
• Food Service
• Shift Management
• Bartending
• Banquet Experience
• Cashiering
• Microsoft Word
• Organizational Skills
• Data Entry
• Management
• Spanish
• English
• Hospitality
Languages
• Spanish - Fluent
Assessments
Customer service — Familiar
December 2021
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Bartending — Proficient
December 2021
Understanding, pouring, and mixing drink orders
Full results: Proficient
Food safety — Familiar
December 2021
Knowledge of proper food and equipment handling safety measures Full results: Familiar
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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