Customer Service Hotel Clerk/Dispatch
Resume:
Chelvin John Berdon
Reno, NV *****
ad6jh3@r.postjobfree.com
Willing to relocate to: Reno, NV
Authorized to work in the US for any employer
Work Experience
Status Clerk/ Houseman
Peppermill Resort Spa Casino-Reno, NV
July 2016 to November 2023
Updating statuses of hotel rooms for hotel availability. Keeping track of staff duties as the day progress. Answering calls with excellent customer service.
Accommodating guest request.
Communicating with Guests, Front Desk, VIP, Bell Desk and Room Service. Deliver requested items to hotel guest rooms in a timely manner. Tend to room attendants housekeeping carts, taking out trash and linens. Working as a team all with excellent customer service.
General Construction
G.M Donaire Construction-Stockton, CA
December 2006 to January 2014
General construction worker. Built houses from the foundation up to the roof with finishing work. Lead a crew of 5-6 guys on projects.
Education
GED
Lincoln High School - Stockton, CA
August 2003 to June 2006
Skills
• Technical skills (10+ years)
• Positive Attitude (10+ years)
• Vocal (10+ years)
• Strong Work Ethic (10+ years)
• Assembly
• Organizational skills
• Warehouse experience
• Woodworking
• Power tools
• English
• Hospitality
• Customer service
• Leadership
• Writing skills
• Microsoft Word
• Construction
• Computer skills
• Communication skills
• Computer literacy
• Clerical experience
• Problem management
• Basic math
• Phone etiquette
• Front desk
• Typing
• Casino
• Math
• Cleaning
• Hotel experience
• Heavy lifting
• Materials handling
• Carpentry
• Hand tools
• Order entry
• Data entry
• Bilingual
• Windows
• LMS
• Negotiation
• Outdoor work
• Call center
• Supervising experience
• Customer support
• Filing
• Analysis skills
Languages
• English - Fluent
• Tagalog - Expert
Assessments
Supervisory skills: Motivating & assessing employees — Proficient December 2023
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
The time from 2014 to 2016 I was still working construction in California but just as a side job. Then I moved to Reno in the beginning of July 2016.
I was able to experience working in Laundry for about 4 months before I transferred to housekeeping and worked as a Houseman. Also have 6 years office clerk experience from housekeeping.
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