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Social Media Knowledge Management

Location:
Chicago, IL
Posted:
June 18, 2024

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Resume:

John R. Antill

**** * ********* **, *********, In 46124

Phone:256-***-****; Email mailto:ad6jal@r.postjobfree.com

Years Experience

** *****

Professionally trained and certified with experience balancing people skills, improving processes, and understanding technology. Adept at capturing, harnessing, and exploiting intellectual capital to enhance organizational synergy of technology, people, processes, and corporate culture. Highly qualified administrator applying strategy development and divergent and convergent process thinking, changing and improving outdated processes, advancing learning, and expediting the implicit/explicit knowledge cycle.

Core Competencies:

Administrative Oversight

Enterprise Innovation

Process Improvement

Advanced Analytics Platforms

Knowledge Management

Risk Management

Business Management

Knowledge Retention

Regulatory Compliance

Change Management

Labor Relations

Social Media Control

Data & Analytics Strategy

Leadership & Mentoring

Strategic Planning

Professional Qualifications

I think strategically, understanding and applying the company's strategy, making recommendations to the HR business leaders on appropriate communication tactics, and ensuring messaging consistency across the organization.

I have supported the implementation of tactics and measurement of success for a variety of HR initiatives and communication objectives.

I Am involved in a wide range of communication tasks, including writing and editing for various teams. These teams span areas such as total rewards, employee experience, talent development, and DE&I, among others.

I have operated globally, executing newsletters with celebrations and updates on HR campaigns.

I have summarized and written key messaging that inspires actions through the internal communications platform.

I have coordinated between social media and other departments as needed for consistent internal and external messaging.

I have administered SharePoint sites and Created and updated HR SharePoint pages on a global intranet site for employee use.

I followed a brand identity guide when developing print and web-based internal communications and presentations.

Professional History

VFW Post 6978 New Whiteland, In

June 2023 - Current

Chief Financial Officer

Kept the organization financially stable and sound with skilled management of current financial needs, pension funds, and long-term fiscal plans.

Protected organizational assets with well-developed and maintained internal control systems.

Negotiated contracts with vendors to secure favorable terms for the company.

Thomas and Reed CPA LLC Indianapolis, IN

January 2023 - May 2024

Knowledge Management Specialist Data Analyst

Facilitated communication among remote teams by developing processes and tools for sharing project updates, lessons learned, and best practices across locations.

Developed and implemented knowledge management strategies to improve information sharing across departments.

Helped senior leaders make effective technical decisions by tracking and reporting on performance data.

US Army Edinburgh, IN

March 2017 - January 2023

Director of Knowledge Management

Managed a team of professionals, providing guidance and mentorship.

Collaborated with other departments to streamline processes and improve communication.

Implemented new technology solutions to improve efficiency or effectiveness.

Creative Business Solutions, Inc. Augusta, Ga

October 2016 - March 2017

OCIO SharePoint Help Desk

Conducted training sessions for end-users on using SharePoint features and functions properly.

Provided analytical support and technical advice during project conceptualization, development, and implementation phases.

Developed SharePoint solutions for clients, enhancing team communication and collaboration.

The Buffalo Group Augusta, Ga

September 2015 - October 2016

Knowledge Management Senior Analyst

Established metrics and monitored the performance of knowledge management initiatives, adjusting as needed.

Oversaw content tagging efforts within digital repositories for easier searchability-Maintained documentation outlining standard operating procedures associated with key business processes.

Led efforts to create a culture of continuous learning within the company by promoting the effective use of knowledge resources.

Fulcrum CO Augusta, Ga

November 2014 - September 2015

Knowledge Management Senior Analyst

Identified gaps in organizational knowledge and developed solutions to address them.

Leveraged data to solve budget, staffing, and other operations problems.

Creative Business Solutions, Inc. Augusta, GA

September 2014 - November 2014

SharePoint Administrator

Safeguarded assets by planning and implementing disaster recovery strategies.

Trained team members on best practices for database administration, improving overall team efficiency.

Created custom web parts and components to improve user experience on SharePoint sites.

Paramount Solutions Inc Augusta, Ga

September 2013 - September 2014

SharePoint Administrator

Served user business needs with well-designed dashboards.

Migrated legacy databases to newer platforms, minimizing downtime and ensuring a smooth transition.

Enhanced performance and improved functionality by supervising continuous improvement efforts.

Augusta Iron LLC Augusta, Ga

January 2013 - March 2020

Volunteer Business Manager

Helped the organization achieve budget and operational targets by managing schedules and resources effectively.

Identified trends and targeted deficient areas to implement improvements.

Prepared records and reports to support key decision-making.

US Army Montgomery, Al

June 2008 - December 2018

Military Officer

Conducted risk assessments for potential courses of action in military operations.

Briefed higher-ranking officers on current unit status and future objectives.

Led teams of soldiers in various missions, both combat and non-combat.

Certifications

Master of Certified Knowledge Management, 2019, KM Institute, Sarasota, FL

Army Knowledge Management Course, Mission Command Center of Excellence, Ft Leavenworth, KA

Certified Knowledge Manager, 2019, KM Institute, Sarasota, FL

Certified Knowledge Transfer Specialist, 2020, KM Institute, Sarasota, FL

Education

MS in Knowledge Management May 2021 - Kent State University

The Thomas J. Froehlich for Academic Excellence and Promise for Leadership in the field of Information Architecture and Knowledge Management

BS, Public Safety Administration May 2008 - Grand Canyon University



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