Customer Service Client Support

JOHN AVERY

RETIRED PROFESSIONAL FOOTBALL PLA YER

678-***-**** ad6j4l@r.postjobfree.com 10391 McGruder, Cassville KEY SKILLS

Fitness Instruction

Health & Wellness

Brand Development

Team Leadership

Relationship Building

Coaching

Performance Targets

Client Support

Public Relations

AWARDS

CFL ALL STAR

Canadian Football League

2002 – Edmonton Eskimos

EDDIE JAMES

MEMORIAL TROPHY

Leading Rusher

2002 – Edmonton, Alberta

EXPERIENCE

PROGRAM DEVELOPMENT

Rising Stars / Toronto, Ontario / 2009 – Present

Observed student athletes training, practice, and performance while utilizing athletic records to assess strengths and weaknesses and design programs according to goals.

• Diplomatic and resourceful face to face customer service.

• Monitored multiple databases to track detailed, accurate, and up to date records of athletes progress and performance.

• Ability to learn from change, difficulties and feedback. ASSISTANT FOOTBALL COACH

Asheville High School / Asheville, NC / 2019 – 2021 Monitored athletic progress of student athletes and encouraged team members to build strength, agility, and success through focus, practical training, and proper nutrition.

• Collaborated with other coaches, parents, and school partners.

• Ensured safety and security of student athletes.

• Researched, planned, and conducted age and ability appropriate practices and performance drills.

• Adhered strictly to rules and regulations of activities department and district.

PROFESSIONAL FOOTBALL PLAYER

MIAMI DOLPHINS / Miami, FL / 1998 – 2007

• First Round Running Back NFL draft pick for Miami Dolphins in 1998.

• Held record for All Purpose Yards Leader for Miami Dolphins for fourteen seasons.

• Traded to Denver Broncos 1999 – 2000

• XFL Chicago Enforcers 2001 – 2002

• Minnesota Vikings in 2003

• Toronto Argonauts 2004 – 2007

EDUCATION

SOCIAL WORK STUDIES

University of Mississippi

1996 - 1998

ASSOCIATES DEGREE

SOCIAL WORK

Northwest Mississippi CC

1994 – 1996

PROFESSIONAL PROFILE

Retired Professional Football Player with NFL and CFL bringing over twenty years experience guiding, mentoring, and developing student athletes. Adept at instilling good sportsmanship in players, maintaining strong connections with community, schools, and parents. Excellent record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Clear understanding of group facilitation, physical and endurance training, and leadership.

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