DANIELLE TORY
* ******* ****** **** ********* Ga, 31407 · 912-***-****
Email · **************@*****.***
Dedicated, service-focused, and customer-oriented professional seeking to obtain a position in a healthy work environment in which may lead to further advancement opportunities. I have knowledge and discipline in various areas including, but not limited to circulation/retention, customer service, marketing and sales, and account receivables.
EXPERIENCE
MAY 2014 – PRESENT
SPECIALITY COLLLECTOR, LANIER COLLECTION AGENCY
Train all new hires on collection laws and HIPPA regulation laws, efficiently process payments on past due accounts, exceed all company monthly goals. DECEMBER 2009 – JANUARY 2011
SECERETARY, SOUTHEAST SALVAGE LUMBER
Answer and assist with phone inquiries, prepare contracts for customers, payroll, and customer database entry and billing preparation.
EDUCATION
JANUARY 2018- PRESENT
MEDICAL CODING, SAVANNAH TECHNICAL COLLEGE
Currently maintain a 4.0 GPA
AUGUST 1998- MAY 2003
SOUTHEST BULLOCH HIGH SCHOOL
Business Economics, Dual enrolled at Ogeechee Technical College starting my Junior year, also published in, Who’s Who Among American High School for excelling in academics, extracurricular activities and community service.
SKILLS
Professional appearance and exemplary
customer service skills.
Proficient with Microsoft Office including Power Point, Excel, Word, and Outlook.
Confidentially handle client accounts.
Ability to meet daily, weekly and monthly
deadlines.
Able to work well under pressure, positive
thinker with exceptional problem-solving
skills.
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