Customer Service Level 1

Plevna, Dragon Lane Govilon, Abergavenny, Monmouthshire NP7 9PG mobile 077**-****** ************@*******.***

Andrea Jones

Professional Accomplishments

BTEC Standards Verifier (2016) for BTEC (QCF) Hair & Beauty (BTECHB) Associate Number 559121

Retail level 1, Customer Services level 1, Business Admin level 1 Tutor

Manageress of Hair Salons

Lead Tutor for L1 Hair and Beauty

Head of curriculum for Customer Service and Employability

Business Admin and Retail Tutor

Customer service Tutor

Custody Detention Officer

Payroll Administrator

Bar Manager (voluntary role)

Key Qualifications

● PGCE cert Ed

●Assessors A1

●Internal Verifier V1

Teaching Accomplishments

● Hairdressing L3

● Beauty L2

● Advanced Nail Technology L3

Business Admin and Retail Lvl 3

● Deloitte Employability L4

● Customer Service L3

● Basic Skills in Numeracy & Literacy L3

Level 4 First Aid

Cellar Management Certification

Level 2 Food Safety Certification

Employment History

2023-

2023-

2019 - 2023

2017- 2019

2015 - 2017

2015- 2015

2015- -2015

2005 -2014

Volunteer Pavilion Manager

Payroll Administration

Custody detention Officer

Youth Tutor

Sales administration

Supply Hair Tutor

Supply teaching.

Lecturer Coleg Gwent

Crickhowell Rugby Club

Gwent Police

Gwent Police

Itec Skills

Note machine

City of Bristol College

Staffroom Education

Coleg Gwent,

Education

August 2007

1984 - 1989

PGCE Cert Ed

Gwernyfed High School

UWIC

Three Cocks,

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