Customer Service Data Entry
Resume:
Shanya Henderson
Outgoing, team player, detail-oriented and performance driven professional,
that is eager to align with an organization that has emphasis on stellar customer service while supporting the objectives of the organization that also rewards reliability, dedication, and solid work ethics with opportunity for professional growth.
5384 Coachman Rd.
Apartment F
Columbus, Ohio 43220
***************@******.***
PROFESSIONAL EXPERIENCE
Red Bird Logistics- Amazon Delivery Service Partner Columbus, Ohio
Delivery Associate
April 2023 - PRESENT
Oversee and manage delivery systems by monitoring and coordinating the shipment and distribution of items, inspecting items/merchandise, managing inventory and commuicating with customers.
● Handling shipping documents.
● Tracking orders.
● Executing Data Entry.
ViaQuest
Columbus Ohio
Direct Support Professional
January 2024 - PRESENT
Provide direct care to and support to individuals with developmental disabilities; fostering increased independence, choice and empowerment while ensuring the health and safety needs are being met.
● Teaching and assisting individuals in all aspects of his/her daily lives.
● Assisting with or completing household tasks (i.e. meal preparation, cleaning, laundry, etc.).
● Providing personal care as needed.
Columbus City Schools
Columbus, Ohio
Custodian - 2nd Shift
September 2023 - December 2023
Worked diligently to ensure that the educational facilities are clean and safe by cleaning and maintaining classrooms, floors, and ceilings.
● Cleaned classrooms, hallways, and common areas.
● Swept and mopped floors, vacuumed and dusted surface areas.
● Sanitized restrooms and take out trash.
EDUCATION
Beechcroft High School
Columbus, Ohio
2020
SKILLS
Detail-Oriented
Accuracy
Storng Customer Service Skills
Empathy
Excellect Listening Skills
Problem Solving Abilities
Leadership
Microsoft Office Suite
Communication
Adaptablility
Conflict Resolution
REFERENCES
Available Upon Request
Simos Staffing Solutions - Abercrombie & Fitch
Gahanna, Ohio
Picker and Packer
October 2022 - May 2023
Selected merchandise from shelves and prepared items for shipping.
● Pulled and packed items based on daily orders.
● Utilized continuous improvement mindset and assisted in identifying opportunities to improve processes.
● Met specifics of customer orders in a timely manner. Comfort Home Healthcare
Columbus, Ohio
Home Healthcare Aide
July 2020 - December 2022
Assisted clients with activities of daily living; providing a sense of independence and security while providing support and guidance to maximize the client’s quality of life.
● Assisted with bathing, dressing and grooming.
● Provided transportation to clients for appointments and errands.
● Meal preparation and laundry.
McDonald’s
Worthngton, Ohio
Crew Member
November 2019 - January 2020
Provided excellent customer service and teamwork as a crew member; maximizing the customer experience.
● Maintained the cleanliness of the restaurant.
● Cash handling; minor customer complaints.
● Food preparation.
Contact this candidate