Human Resources Organizational Development

JUAN EMMANUEL DE LOS REYES

**** ***** ********* ****. ******** Manila

Email Add: ad6al3@r.postjobfree.com

Mobile No.: 096********

Linkedin : Juan de los Reyes https://www.linkedin.com/in/juan-de-los-reyes- 92441240

My professional background has been in the field of general management/administration, human resources and general operations from a multinational-multicultural/multiracial environment. I have more than twenty (20) years’ experience earned in managerial capacity with extensive knowledge in risk identification, analysis and measurement, policy development and evaluation.

I have an exceptional and comprehensive skills in performance management (of an organization, department and employee) organizational development (organization, employee and processes), an end to end scheming of remuneration and benefits, wide-range job analysis, job levelling and salary structure and implementation.

I am well versed with corporate principle, capable of planning and coordinating, motivating, and delegating; providing expertise in the areas of change management, employee engagement, and administration efficiencies of overall business strategy. Capable in development and implementation of strategies and policies for recruitment & succession planning, compensation & benefits, including pension plans, health insurance etc., industrial relations issues and internal communication effectiveness. Manage the overall Health & Safety of the employees, as well as ensuring implementation of training, encouraging customer satisfaction and drive quality Management & continuous improvement of systems & processes.

I have proven interpersonal and management skills, capable to communicate with people of all levels and show high degree of adaptability to environment and cultures.

I can communicate and negotiate at all levels which include written and business proposal.

I am comfortable with statistical data gathering and analysis with warm and tactful personality traits with very mature disposition and flexible enough to interact with people of diverse multicultural backgrounds. Excellent organizing, prioritization, monitoring and coordination skills, highly sensitive and can pre-empt situations, anticipate consequences and envisioned reality. My passion for excellence is a benchmark; can work under great pressure as required by the organization/industry and with great sensitivity to business needs.

Employment History:

Project Based

December 2018 – February 2020

Independent Consultant

Holding Company – with 7 business units composes of:

•Memorial Park

•Crematorium

•Medium end Housing

•Motorcycle Dealership

•Roll Forming Plant

•Concrete pre-cast manufacturing plant

•Micro financing

•Rural Bank

•Foundation

Project Scope for the above project:

•Organizational Development (right sizing both horizontal and vertical?

•Manpower planning

•Policy creation

•Job analysis

•Compensation budget planning

•Program development for employee relation, retention, sourcing, performance management, talent management and performance evaluation.

The organizational development and change activities are conducted in the overall context of development and implementation of a Strategic Plan.

Continuous coaching during the project rollout guides the successful organizational change and learning that resulted into a high level of engagement on the change committee.

•Creation of Senior Program Manager, Education Policy and Development.

•Disability Case Management, Support Return to Work Plans

•Retention and Succession Program

•Executive Coaching

•Efficient administration in recruiting.

•Test success on the job before a permanent hire.

•Closely match the size and cost of workforce to workload.

General Project Outcome

•Effective Board governance, including oversight and operations.

•Clear delineation and coordination of Board and employee roles.

•Common vision and goals for all leaders in the organization.

•Structures and processes to guide the Board and all employees toward achieving the new vision.

•Stronger financial management, analysis and decisions.

•Stronger marketing, including research, advertising and promotions.

•Enhanced credibility and image among stakeholders.

•Overall, more proactive direction-setting, decision-making and problem-solving.

Project Based

Independent Consultant

2017 – 2020 with multiple business units:

•Chain of hotels and resort

•Food manufacturing and canery

•Ship building and dry dock

•Retail store

Project Scope:

Performs part of giving advice and designing programs/systems to be used to fill the gaps between actual and desired situations. As a result, also help with coaching, guiding and training of staff members. And help develop management and supervisory skills. Other responsibilities include identifying operational needs; improving one’s work performance; improving organizational communications; increasing employee motivations; broadening the hotel’s market segment and customer base; enduring customer satisfaction and loyalty; and increasing the levels of organizational performance and achievements.

Operational Management

Strategically designed and assisted to maximize the return on investment and improve financial results. Both short term through profit optimization and long term through operational cost control and maintenance of the real estate asset

Planning, Market Analysis and Feasibility

The service is to anticipate, identify and satisfy guest demand in a way that it will give more profit, with the use of appropriate market research and planning for the right mix to meet requirements. This involves gathering and recording of data about your offerings, market and competition in an organized manner.

Restructuring and Repositioning

The service is to assist in identifying key issues that are holding back and realigning it with new management solutions and strategies.

Human Resources

Oversaw execution of search process for retained executive including managing subcontracted candidate development and identification resources.

Directed industry and function research efforts to identify candidates, target companies, and industry sources.

Performed searches ranging from C-level executives in execution, operations, and finance to directors, COO and vice presidents and support services.

Conducted market analysis to develop target company profiles, potential candidates, and industry resources.

Produced active and passive candidate pipelines including name generation, sourcing, screening, evaluating, and recommending candidates.

Created strategy briefs, defined and managed technical and creative timelines.

Solved problems and resolved conflicts in project execution.

Assured client objectives, strategy, and mission were met.

Monitored client satisfaction including delivering client metrics and follow-up analysis.

March 2020 – February 2021

DOH – Volunteer Mega Swabbing Facilities

My team was responsible in creating the algorithm for all mega swabbing facilities that streamlined the processes from making CIF readily available and user friendly to the general public to specimen collection and deliver results within 24 hours to 36 hours maximum.

January 2008 – to November 2018-SR Languyan Metal Mining Inc.

Senior Corporate HR and Operations Head (VP Level) cum Community Relation Director

The Operation Head functions like a COO. Business strategies necessary are:

a.Focuses on operational excellence, resource management, and cross-functional collaboration to drive the organization’s success.

b.Central to customer engagement, emerging technologies, business growth, business leadership, and business strategies.

c.The ability to translate the company’s vision into actionable plans and initiatives.

d.Identify opportunities, anticipate challenges, and develop effective strategies to achieve business goals.

e.Work with other business leaders to ensure operations run smoothly and address any inefficiencies.

f.Develop and implement operational strategies that contribute to the organization’s success.

g.Provide executive level and guidance and leadership to the organizations HR operations. Responsible for setting, enforcing and evaluating legally compliant HR policies, procedures and best practices and identifying long range strategic talent management goal.

As HR Head:

Responsible for the effective operations of an organization's human resources department. Support those within the department and also CEOs, COOs and other C-suite leaders in big-picture planning for an organization.

Developed and implemented strategic HR plans and policies to support the company's mission and strategy. Collaborate with the management team, oversee HR operations, guide HR executives, ensure compliance with labor laws, and analyze HR effectiveness.

Talent Acquisition

Managing a team of recruiters and crafting sourcing strategies for various roles, from entry-level to executive-level positions. Ensure we (recruitment team) provide an excellent candidate experience, while meeting our business goals and filling our vacancies.

Build a strong employer brand for the company so that we can develop strong talent pipelines for current and future hiring needs.

Leverage, engage and mobilize organization’s executives, functional head/hiring manager.

Contact assistance that only truly extends my team.

Design and execute recruiting strategies to attract, evaluate and hire qualified candidates

Proactively identify and address hiring needs

Evaluate and refine sourcing and selection procedures

Promote diversity in the workplace and ensure recruiting strategies attract diverse candidates

Oversee and improve overall candidate experience

Maintain talent pipelines with potential candidates and past applicants for future staffing needs.

Organize recruitment events to establish a strong employer brand.

Participate in our company’s strategic planning regarding employee development and engagement.

Research and recommend new sourcing tools and recruiting software (e.g. ATS)

Ensure proper onboarding and training for new hires.

Employee Relations

Provide actionable guidance and execute support strategies that help in addressing inter personal conflicts, grievances and other people-related issues that come with a rapidly growing workforce, especially in operation, sales, customer service, accounting and collection.

Employee Engagement

Develop and implement strategies to improve employee engagement, satisfaction, and retention across all functions and teams within the organization.

Maintains a regular process of getting quantitative and qualitative feedback from everyone in the organization to understand strengths and improvement areas and then works closely with leaders to implement sustainable initiatives to make the company a great place to work.

HR Operations

Streamline HR operations, including but not limited to payroll processes, benefits administration, and employee records.

Ensure compliance with labor laws and regulations in all markets we operate in.

Strategic Development

Craft and execute a holistic HR strategy that aligns both the needs of local and regional agendas.

Develop and implement people processes across the employment lifecycle, from onboarding to exit.

International Expansion

Play a pivotal role in building new tech hubs and developing the organization as we expand to new markets where we can provide simple, modern, and intuitive financial services.

Oversees the effective & efficient delivery of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and engagement; and occupational health and safety.

Conducts research and analysis of organizational trends including review of reports and metrics from the human capital management system and shares opportunities for improved employee experience and development with stakeholders.

Monitors and ensures the organization’s compliance with geographic specific employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.

Ensures that key HR policies and processes are consistently, efficiently, and successfully implemented across the organization for consistent and sustainable employee and manager experiences

Ensures an engaged workforce and provides opportunities for feedback and takes appropriate action to avoid problems or improve opportunities.

Maintains knowledge of trends, best practices, regulatory changes, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to the organization and senior stakeholders

Develops, implements, and manages departmental budgets.

Facilitates professional development and training activities for the HR team.

Proactively communicate to ensure there are no surprises.

Proactively explores opportunities for improvement.

Embrace and support change.

Incumbent Operation Head [2013-

2018]

Oversees and provides best practice

guidance and consistency in the

following areas: employee engagement,

recruitment, performance management,

learning management, benefits,

compensation and organizational

development.

Overseeing the execution of company-

wide strategies and ensuring all

departments align with the

organization's goals.

Focus on planning, directing, and

coordinating the company's daily

operations:

Manages and provides support and guidance to multiple departments in their area of responsibility

Provides updates to the president or CEO on the company's operations, existing issues, and departmental initiatives that may benefit the company and advance its interests.

Collaborates with other VPs and with the board of directors to develop strategies that

align with the goals and objectives of the company

Consults with members of senior management to establish business goals.

Maintains a working knowledge of the various phases of company operations, including production, supply chain, and logistics, to identify and solve issues.

Community Relation Director

Manages the relationships with the

populations and local communities

surrounding the company or

organization. Focuses on cultivating

positive relationships with local

residents and businesses. Develop

informational programs organizing local

events, attending community meetings,

and creating programs for community

outreach.

February 1994-December 2008 Bondor Philippines Inc.

Senior Human Resources and Admin Manager

Administration of the organization’s human resource functions.

Determining and directing staffing goals and strategies to support productive and profitable business operations.

Provide leadership and focus to advance the company’s vision.

Develop and drive organizational effectiveness.

Attract and retain talented workers and balance employee needs with business objectives and applicable labor laws.

Support the president or CEO on all major initiatives.

Champion in organizational development.

Strategic approach in high volume recruitment and staffing.

Strategic approach in developing and execution of performance management, employee relations, and labor relation program

Strategic design of compensation and benefits.

Provide management, leadership and direction to the HR staff – often an entire HR department – as well as outside consultants

Fulfilling the role of senior level advisor to executives and employees regarding human resources trends and issues.

Avoiding litigation and other potential losses by overseeing participation in Equal Employment Opportunity.

Monitor and ensure compliance with company policies.

Enabling the organization to attract, hire and retain top-quality employees with competitive salary and benefits and healthy working environment.

Facilitate, manage, evaluate, update and report a comprehensive compensation plan for the entire organization.

Played major areas of influence in establishing short- and long-term goals, budgeting for HR expenses, and networking with outside peers and organizations when needed to achieve goals.

Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

Consults legal counsel to ensure that policies comply with Phil. Labor law.

Consults legal to ensure all required legal documents and work permits of ex-pats are compiled and renewed.

Develops and maintains a human resources system that meets top management information needs.

Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.

Recruits, interviews, tests, and selects employees to fill vacant positions.

Plans and conducts new employee orientation to foster positive attitude toward Company goals.

Keeps records of benefits plans participation such as insurance and pension plan, personnel

Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

Advises management in appropriate resolution of employee relations issues.

Administers performance review program to ensure effectiveness, compliance, and equity

within organization. Administers salary administration program to ensure compliance and

equity within organization.

Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

Conducts wage surveys within labor market to determine competitive wage rate.

Prepares budget of human resources operations.

Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Prepares reports and recommends procedures to reduce absenteeism and turnover.

Represents organization at personnel-related hearings and investigations.

Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.

February 1986- November 1993 –

Tex - Mex Inc.

HR/Admin Manager

SKILLS:

Ability to identify and design training/seminar modules for continuous learning and development of employees at all levels.

Employee engagement and succession program creation.

Ability to design program that will increase employee engagement.

Design, structuring and restructuring of salary and benefits.

End to end review and improvement of human capital structure from job analysis, job grading and leveling, salary structure, performance review and evaluation and alike.

Ability to design and implement change management.

Deep understanding of data center

Ability to create transition plan that gears towards Global Tiered delivery model.

Ability to create and design plans and programs to identify HR GLOBAL SERVICES

Ability to create, design and implement programs that will provide leverage technology and

processes to HR Services.

Ability to reconstruct and re-engineer HR services gearing towards global standard

Ability to create design and operate change management system.

Ability to manage cross cultural teams.

Independent Consultant

BPO 2016-2019 (Cebu)

2014-2018 (Davao)

2021-2022(Cebu)

Project Scope

Oversaw execution of search process for retained executive including managing subcontracted candidate development and identification resources.

Directed industry and function research efforts to identify candidates, target companies, and industry sources.

Performed searches ranging from C-level executives in execution, operations, and finance to directors, COO and vice presidents and support services.

Conducted market analysis to develop target company profiles, potential candidates, and industry resources.

Produced active and passive candidate pipelines including name generation, sourcing, screening, evaluating, and recommending candidates.

Created strategy briefs, defined and managed technical and creative timelines.

Solved problems and resolved conflicts in project execution.

Assured client objectives, strategy, and mission were met.

Monitored client satisfaction including delivering client metrics and follow-up analysis.

Educational Background:

Education Level:

MASTERS IN BUSINESS ADMINISTRATION

Year Graduated: 1992

University of Sto Tomas

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Year Graduated: 1988

University of Sto Tomas

BACHELOR OF SCINECE IN INDUSTRIAL PSYCHOLOGY Year Graduated: 1996

University of Sto Tomas

Relevant Seminars & Trainings Attended:

Mental Wellness Program Development

Managing Different Emotions at Work

Leadership and Management Skills

Business Transformation Strategy (Efficient Leader to Lead an Organization)

Workforce Solutions (Increasing the Size and Production of Internal Development Team in Minimal Time)

Lean Six Sigma for Business Leaders

Organizational Resiliency-Concentration Series (Why Does It Matter)

Global HR Leader Program – NUS HLRP

Software Knowledge:

HRIS

MS Office, Excel, PPT

Paint

Google Cloud

Other Achievements / Highlights / Club Membership / Affiliations:

Working student

Don Bosco Alumni Association

Tuloy sa Don Bosco (Executive Director 1998)

Don Bosco Tondo (Volunteer Teacher 2012-2015)

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