Customer Service Care Unit

DOMINIQUE STONE

Manchester, Conneticut ***** · 413-***-****

Email · ad689x@r.postjobfree.com

LinkedIn Profile · https://www.linkedin.com/in/dominique-stone-04b327105

OBJECTIVE: Ultrasound student seeking a position where I can utilize my education and work experience.

WORK EXPERIENCE

MAY 2019 –JULY 2019

DIAGNOSTIC MEDICAL SONOGRAPHY INTERN, Park Ave Family Practice - Yonkers, NY

•Explained ultrasound procedures to patients which allowed a smooth transition for

ultrasound technician from patient to patient

•Scanned procedures

•Transferred inpatients and emergency room patients from wheelchair or stretcher

to patient’s room safely

•Assisted technicians with intensive care unit

•Cleaned and prepared rooms before and after each patient

•Provided excellent customer service

•Performed precertification for various insurances

•Called patients scheduling and validating appointments

APRIL 2018 - NOVEMBER 2018

DIAGNOSTIC MEDICAL SONOGRAPHY INTERN, Montifore Medical Center - BRONX, NY

•Explained ultrasound procedures to patients which allowed a smooth transition for

ultrasound technician from patient to patient.

•Scanned procedures

•Transferred inpatients and emergency room patients from wheelchair or stretcher

to patient’s room safely.

•Assisted technicians with intensive care unit

•Cleaned and prepared rooms before and after each patient

•Provided excellent customer service

MAY 2016 – JUNE 2018

RETAIL ASSOCIATE/STAFF TRAINER, JCPENNY

I primarily worked cashier but was trained to do everything from floor recovery to customer service, and new hire training. I was giving the title as “JCPenney Warrior”, simply endowing me with various responsibilities. These responsibilities involved helping call in prospective new hires to come for interviews, help prepare Staff Appreciation Day by organizing, prepping activities as well as serving food. As a JCPenney’s associate I went above and beyond the call of duty to help fellow associates and customers.

JANUARY 2013 – SEPTEMBER 2015

TYPIST, True Vine Pentecostal Church of God

Typing and filing church programs as a service for my congregation.

SEPTEMBER 2019 - OCTOBER 2019

CVS PHARMACY TECHNICIAN, SPRINGFIELD, MA

I filled prescriptions and assisted customers with ordering/recieving medication. Also assisted pharmacist with scheduling vaccinations.

Febuary 2022 – March 2022

AMAZON.COM, HOLYOKE, MA

I worked as a warehouse associate, scanning, labeling, sorting, picking and stowing packages expeditiously.This job was a seasonal role.

EDUCATION

JUNE 2015

HIGH SCHOOL DIPLOMA, HAMPDEN CHARTER SCHOOL OF SCIENCE

I received an honors award for maintaining a 3.8 GPA in 2014. Participated in the Girls Volleyball team.

MARCH 2016

UNIVERSITY OF NEW HAVEN

I attended the University of New Haven with a $10,000 academic scholarship, receiving prerequisite credit towards an associate degree.

JUNE 2019

ASSOCIATES - MONROE COLLEGE, BRONX, NY

I received an honors award for maintaining a GPA of 3.8. Participated in the Diagnostic Medical

Sonography Club.

CERTIFICATIONS:

•SPI TBA

•CPR JULY 2019

•CCI TBA

•Microsoft Office

•Microsoft Word

•Patient Care

•Time Management

•Critical Thinking

•Communication

•PowerPoint

•Microsoft Excel

•Customer Service

•Teamwork

•Diagnostic Evaluation

•Leadership

COMPUTER SKILLS:

MICROSOFT WORD, EXCEL, AND POWERPOINT.

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