Traffic Control, Quality Inspector
Resume:
Kelly Lambert
Toledo, OH *****
*************@*****.***
Meticulous attention to detail, resourceful, professional and mature, strong interpersonal skills, results- oriented, time
management, dedicated team player, self-directed.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Certified Flagger
Vector Services - Toledo, OH
February 2024 to Present
Responsible for traffic control and proper safety of all pedestrians, vehicles, other workers in a work construction zone. Set up daily of warning signs of road work/road closure and rerouting traffic to ensure safety to all involved.
Certified Flagger
Wright Traffic Control - Elyria, OH
June 2022 to January 2024
Certified Flagger. Responsible for traffic control and proper safety of all pedestrians, vehicles, other workers in a work construction zone. Set up daily of warning signs of road work/road closure and rerouting traffic to ensure safety to all involved.
Quality Control Inspector
Webasto Convertibles USA - Toledo, OH
January 2021 to January 2022
Responsible for final inspection of all vehicle parts related to the Power Top shipped from our facility in Plymouth, MI to TNAP for the Jeep Wrangler production line. Responsible for training, providing direction/ guidance for new employees at our facility in Toledo, OH. Community Resource Advisor
United Way - Toledo, OH
June 2018 to December 2019
Provide referral and information services to callers who dial 211 for assistance within Lucas, Wood and Ottawa counties in Ohio. Active listening with guidance/problem solving skills. Handle stressful situations with confidence and calmness.
Participate in community awareness events and fund raisers. Patient Connection Specialist
Mercy Health - Toledo, OH
December 2017 to May 2018
Obtain pre-certification authorization for testing, procedures, medications and any other services that are deemed necessary. Collects and or initiates required information for the pre-certification/ authorization to ensure services meet medical necessity. Accurately document payer response, authorization number, date for further review and contact information.
Schedules patient for the physician practice appointments. Meets the needs of the patient, including pending RX refills, sending messages to the clinical staff, transferring to clinical resources, and coordinating with hospital ancillary scheduling.
Pre-register patients including insurance eligibility prior to appointment. Completes insurance verification and eligibility.
Additional support to revenue cycle operations with manual registration and charge entry functions. Obtain an update patient demographics, insurance information and other required information. Communicates patient liabilities based on provider services and/or previous balances. Collect patient due balances.
Patient Service Representative
Midwest Eye Consultants - Toledo, OH
September 2016 to December 2017
Greet patients, make appointments, check in/check out duties, answer multi-phone lines, prepare charts and obtain authorizations, electronic billing.
Quality Assurance Manager
Erie Construction - Toledo, OH
February 2015 to August 2016
In direct contact with both current and past customers by phone and computer to assure complete satisfaction with their home improvement project(s). In charge of company accountability and follow up of customer issues. Keeping the consumer pleased and promoting return business.
Education
Certification in Traffic Control
American Traffic Safety Services Association
June 2023 to June 2027
High School Diploma
Monroe High School - Monroe, MI
Skills
• ADMINISTRATIVE ASSISTANT
• ADMINISTRATIVE SUPPORT (10+ years)
• RECEPTIONIST (10+ years)
• CUSTOMER SERVICE (10+ years)
• QUALITY ASSURANCE (Less than 1 year)
• Multi-line Phone Systems (10+ years)
• Medical Scheduling (10+ years)
• Public Relations
• Insurance Verification (10+ years)
• Medical Scheduling
• Multi-line Phone Systems
• Medical Billing
• EMR Systems
• Hospital Experience
• HIPAA
• Medical Records
• Epic
• Event Planning
• Medical Office Experience
• Employee Orientation
• Triage
• Data Entry
• Photography
• Medical Terminology
• Medical Receptionist
• CPT Coding
• Quality Inspection
• Anatomy Knowledge
• Management
• Quality control
• Computer skills
• Microsoft Office
• Manufacturing
• Leadership
• Phone Etiquette
• Time management
• Customer service
• Communication skills
• Detailing
• Social work
• Writing skills
• Warehouse experience
• Computer literacy
• Administrative experience
• Typing
• Manufacturing
• Continuous improvement
• Quality control
• Quality assurance
• Data collection
• Customer service
• Windows
• Typing
• HIPAA
• Medical records
• Live chat
• Sales
• Clerical experience
• Medical terminology
• EMR systems
• Public relations
• Hospital experience
• Coordinate measuring machine
• Mobile devices
• Social media management
• Front desk
• Anatomy knowledge
• Cash register
• Photography
• Social work
• Documentation review
• Cash handling
• Databases
• Hospitality
• Account management
• Interviewing
• Supervising experience
• Research
• Leadership
• Debits & credits
• Negotiation
• Computer skills
• Organizational skills
• Communication skills
• Phone etiquette
• Customer relationship management
Certifications and Licenses
Driver's License
OSHA 10
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