Solution Architect Public Cloud

Jital Patel

**** ******* ****, ************, ** *8078

704-***-**** (C)

Email: ad66sq@r.postjobfree.com

PROFESSIONAL SUMMARY

Jital is a Technology Advisor/Principal Architect with over two decades of diverse Infrastructure Technology and consulting experience across various market sectors. He is a skilled professional in developing, deploying and setting up various DC hosting and migration solutions, client outsourcing solutions, scalable Infrastructures, Integration and multi-tenant IT solutions and public cloud solutions. He has a proven history of working closely with customers to understand their business needs and technical specifications to design effective solutions. He has expertise in balancing client needs, architecture design, and enterprise technology to develop solutions. He is passionate about improving the efficiency of the company/team, with a focus on mentoring, documentation, communication, and process improvement. Demonstrated performance in:

Senior, Bid & Team Management Strategic Management Consulting Best Practices ITIL awareness

Risk management and mitigation Internet and Hosting Technologies Strong analytical and trouble-shooting skills IT Outsourcing skills Project Delivery to BAU environments Datacenter design, build and management Datacenter migration projects Platform/Product Delivery Life Cycles Multinational experience High Availability Environments AWS Public Cloud Environment System Management/Administration Key Technical Skills:

Consultancy Methodologies, ITO best practices, Pre-Sales environments

RFP review, Solution write up, Pricing validation, Resource Loading validation; Statement of Work creation

Bid & Team Management

Hosting and Virtual Environments, Public and Private cloud, EUC/SD/Digital Workplace Solutions

Generative AI and Automation technology

IBM i Solutions and Migration (iSeries)

VMware Infrastructure products and technologies

AWS – EC2, S3, Glacier, VPC, IAM, Route 53, RDS

Platforms- Windows/Linux/iSeries/AIX

ITIL and Sarbanes-Oxley compliance and methodologies, ITIL Certified

HP/Dell-EMC/Cisco UCS/Hitachi/NetApp/IBM SAN Environments

Firewall, Security, Load balancing, Cisco Switching and Routing technologies

Security analysis, network restructure, VPN design and configuration technologies CERTIFICATION

AWS Certified Solution Architect - Associate

Microsoft Certified Professional

VMware Sales Professional

GenAI Level 2 Certified Professional

AWS Cloud Practitioner

AWS Business Professional (Digital)

VMware Technical Sales Professional (VTSP 4)

EXPERIENCE

NTT DATA Systems 05/2022 – Continue

Sr. Principal Solution Advisor

Leading the design and development of complex and innovative solutions for clients across various industries and domains, using the latest technologies and best practices.

Collaborating with business analysts, sales executives, project managers, and delivery teams to understand the client's requirements, challenges, and goals, and to propose optimal solutions that meet their needs and expectations.

Evaluating and validating the technical feasibility, performance, scalability, security, and cost- effectiveness of the proposed solutions, and ensuring alignment with NTT DATA's standards and methodologies.

Preparing and presenting high-quality solution documents, proposals, presentations, and demos to the clients, highlighting the value proposition, benefits, and differentiators of NTT DATA's solutions.

Providing technical guidance and mentoring to other solution architects, engineers, and developers, and fostering a culture of innovation, collaboration, and continuous improvement within the team.

Keeping abreast of the emerging trends, technologies, and best practices in the industry, and applying them to enhance NTT DATA's capabilities and offerings.

Building and maintaining strong relationships with clients, partners, vendors, and internal stakeholders, and ensuring customer satisfaction and loyalty.

Ensono, LP (Formerly Wipro’s Data Center Services) Charlotte, NC 07/2012-05/2022 Sr. Solution Architect

My main duty is to design the client infrastructure for Bids and Tenders, at a Global level (North America, South America, EMEA and APAC regions). My role sits within the Sales organization, and covers both direct sales activities and Partner led sales opportunities. I am expected to bridge the gap between business challenges and the delivery of Distributed and Mid-Range Systems based technical solutions. Other responsibilities and duties:

Provide subject matter expertise in a pre-sales capacity for prospects, partners and strategic business alliances on all products.

The production of written responses to Request for Proposals, Requests for Information and Requests for Pricing.

Align with Sales Director responsibilities, providing product, business, and technical knowledge in support of Pre-sales activities, as well as mentor internal infrastructure teams within design and security capacities.

Build and deploy demonstrations for use by the direct Sales team as well as those of the Partners.

Liaison with Product Managers and R&D to understand details of product direction, design and communicate information back to sales organization.

Responsible for staying abreast of Distributed System related product roadmap as well as understanding the scenarios, features, and functions within each of the products and how these are applied to address business and technical solutions.

Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

Consulting support for the Partner’s Pre-Sales teams.

Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.

Coordinate requirements for proofs of concept with Product Management/Consulting Client: Bank of America, Charlotte, NC 04/2011 – 07/2012 Enterprise Architect

Responsible for the accurate and timely delivery of project artifacts based on the Project Management Model. Use the Six Sigma DMAIC framework for all design projects.

Responsible for documenting and understanding the current environment for each design request and works closely with TPM and other technology SMEs to provide a fully documented infrastructure technology solution.

Provide Subject Matter Expertise for Hardware, Platform, Storage, Middleware and Messaging infrastructure components. Recommended and designed hardware, platform, and physical to virtual upgrades when applicable.

Collaborated with technical teams (DBA’s, SA’s, and Middleware SME’s) and capacity planning teams for each design.

ePlus Technology Inc., Charlotte, NC 06/2009 – 04/2011 Solution Architect/ Presales Engineer

Working with Customers:

Met with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.

Worked closely with customers on the technical requirements to provide technical solutions – Identified requirements, including technical details sufficient for product definition.

Developed and established strong relationships with strategic clients and industry partners.

Provided product updates and technical advice to clients – Explained technical capabilities and business benefits of solutions to the customer from engineering level to senior executives.

Presented the company products to clients – Showcased drivers and value that supported the business case for the total cost of ownership to the customer. Working with Sales and Marketing Teams:

Worked with the sales team to develop selling strategy within the target accounts – Created and delivered effective presentations and sales tools for the sales team.

Work with regional sales managers to provide pre/post-sales support – Worked with the sales team to design, propose, and close new deals/opportunities with customers. Key Initiatives and Achievements:

Architecture/designed some of the most complex solutions using the latest technology.

Initiated pre-sales activities, consulting services and products – Developed projects’ scopes (SOW, scope of work) and prepared proposals.

Performed competitive analyses.

Attended industry trade shows, exhibitions, seminars and training sessions to promote products and services.

Electronic Data Systems (an HP Company), Charlotte, NC 09/1997-06/2009 Sr. System Administrator

Responsible for installing and supporting Windows 2003 HP/Compaq and IBM servers in the Data Center and Plant Floor environment.

Performed routine system administrative tasks like disk space management, user management, backup-restore maintenance, upgrades OS, follow change management procedures based on ISO standards.

Primarily tasked with solving complex second and third level support issue with Hardware, Operating System, and applications with commitment to 99.999% availability.

Determined hardware and software specifications for server applications and create project plans to migrate existing servers to new server equipments (Help consolidate rarely used servers).

Configured Load Balancing to Web servers to provide scalability and availability.

Worked with other team members to automate routine tasks by creating batch files, or automated tasks, thereby enhancing productivity.

Utilized Active Directory and Group Policy to create user accounts and directory shares, as well as security permissions and user/group rights.

Monitored server performance using HP OpenView, Tivoli, Compaq Insight Manager and other performance monitoring tools.

Responsible for installing MS patches, upgrading EMC storage drivers (HBA) and Power path.

Troubleshot and identified connectivity issues in the LAN environment. ENGELHARD CORPORATION, Iselin, New Jersey 08/1996-09/1997 Systems Administrator

Installed, configured and maintained Windows 95/NT, Novell NetWare networks. Provided support for PC & Network related problems.

Education:

B.S in Environmental Engineering, Temple University, Philadelphia, PA M.S in Computer Engineering, Oakland University, Rochester, MI

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