Profile:
Results-oriented Business Professional with a broad-based background and demonstrated achievement in Finance, Data Analysis, and Business Analysis. Excellent research, analysis, and process improvement skills. Successful at prioritizing work, meeting or exceeding deadlines, and working efficiently under pressure.
Key Skills:
Critical thinker with well-developed customer service skills and a consistent desire to provide value.
Highly collaborative and committed supporter of team objectives and members.
Learns and integrates new information, procedures and techniques easily.
Skills:
Communication
Financial Analysis
Collaboration
Requirement Gathering
Microsoft Office
Attention to Detail
Data Analysis
Cost Benefit Analysis
Microsoft Power BI
Budgeting
Documentation
SQL
Annual Planning
Process/Continuous Improvement
Report/Dashboard Development
Professional Experience:
Mercury Systems - Andover, Massachusetts May 2020 – June 2024
Enterprise Systems Analyst III
Created requirements, test scripts and system documentation
Negotiated deadlines to ensure delivery of reports
Created Revenue Forecast reports from multiple data sources, including Enterprise Data Warehouse (EDW) and AWS Redshift for Chief Financial Officer
Created historical financial dashboard to show historical trends in Key Performance Indicators (KPI) for senior management
Created Incident and Service Ticket dashboard using data from the Ivanti system which allowed for real time tracking of tickets for Information Technology and Human Resource departments
Created sales bookings reports with data from Salesforce
Created Covid dashboard for tracking cases across all locations
Worked with end users to resolve Power BI and data related issues
Used SQL in Oracle Developer to extract and validate data
Documented procedures/best practices for creating Power BI reports
C Squared – Auburn, NH (Robert Half Technology) December 2019
BI Consultant
· Created financial reports for client using SQL and Power BI
· Provided Power BI training
Liberty Mutual Insurance Company – Portsmouth, New Hampshire August 2008 – April 2019
Senior Data Analyst – IT Hosting
Principal Business Analyst – IT Hosting
Created dashboards and reports to provide greater operational transparency using Power BI
Identified and reported on Key Performance Indicators (KPI) for customers using Power BI
Reconciled Publishing invoices from third party vendor, identified significant financial savings
Created presentations for management that demonstrated current team initiatives and status with Power BI
Elicited business requirements by facilitating working sessions for multiple teams
Researched and wrote requirements for systems enhancements, including functional and non-functional requirements, test planning, test execution and implementation follow-up
Documented current and future processes, policies and procedures using Microsoft Visio. Recommended improvements and efficiency.
Developed and implemented new Hyperion reporting for mainframe capacity reports
Agile Trained
Project Teams: LMB Divestiture, Hosting Automation, Mainframe Capacity System
Liberty Mutual Insurance Company – Portsmouth, New Hampshire April 1999 – August 2008
Senior Financial Analyst – IT Finance
Senior Business Analyst – IT Finance
Asset Management Supervisor – IT Finance
Developed and implemented new chargeback method for $75 million telecommunication cost pool
Developed the budget for over $100 million in annual department expenses for ten IT departments
Created and delivered standardized monthly reporting package for Senior Management
Prepared financial reports detailing monthly and year-to-date financial results
Developed and implemented processes for reducing the financial risk to Liberty Mutual related to software compliance
Managed end of lease process; resulting in $1 million savings to Liberty Mutual
Managed the integration of new assets into asset tracking system
Supervised a staff of five employees and contractors
Liberty Mutual Insurance Company – Portsmouth, New Hampshire July 1991 – April 1999
Field Auditor – Commercial Markets Workers Compensation
Accountant – Group Markets Billing
Education
Southern New Hampshire University
Master of Business Administration; GPA: 3.77
Southern New Hampshire University
Bachelor of Science in Accounting