Sales, communication, Salesforce CRM, MS Office Suite, organized

CYNTHIA H. FRANKLIN

609-***-**** ad64xu@r.postjobfree.com https://www.linkedin.com/in/cynthiafranklin/

**** ****** *** ********, ** 08691

Summary: Many years of experience in implementing Marketing strategies to increase sales and finding talent

●Recruiting/Sourcing Strategic Planning Developed Training Workshops Negotiations

●Clinical trials Recruitment Salesforce/Veeva/MS Teams/PowerBI Kenexa/Brass Ring Beginner Spanish

●MS Office Suite Effective Communications/Presentations Pharmaceutical Sales/Patient Resources

Experience:

GTT, LLC/Abbott Point of Care Princeton, NJ.

May 2023 – February 2024. Contract

Sold Service Agreements to cover i-Stat and Piccolo analyzers to Medical Centers, Hospitals, Clinics, Universities, Urgent Care facilities, and Military medical centers across the US. I communicated with Directors, Lab managers, and Physicians via the phone and sent quotes via email. Sold $139,200 contract to a hospital in Ohio.

Hunter International/Bayer Women’s Healthcare Contract Virtual Engagement Manager Whippany,NJ

March 2022 – November 2022 Contract

Called OB/GYNs to promote Bayer’s Long-Acting Reversible Contraception - IUDs across the US in white space and assist field Representatives, over the phone, MS Teams, and Zoom. Speak with Nurses, Medical Assistants, Nurse Practitioners, Physician Assistants, and Practice Managers to learn prescribing habits, present patient resources information. Discussed Buy and Bill as well as Specialty Pharmacy ordering. Collaborated with field sales, medical science liaison leaders and market access.

Phoenix Healthcare, LLC/Kyowa Kirin Oncology TeleSales Partner Bedminster, NJ

July 2020- February 2022 Contract

Called Dermatologists to discuss Cutaneous T-cell Lymphoma patients that thought they had psoriasis. Contact Hematologists/Oncologists and Pharmacists by phone, email, and zoom to discuss transdermal treatment for Chemotherapy Induced nausea and vomiting with moderate to highly emetic regimens in the Northeast, Atlanta, parts of AL and TN. Additionally, speak with infusion center nurses, nurse navigators, and practice managers to increase usage of product. Collaborated with Field Sales and Managers. Encouraged staff to enroll patients in the HUB for product.

Analyzed data in Power BI. Received feedback on patients for testimonials of injectable oncology product.

Infosys Contract Talent Acquisition Basking Ridge, NJ

January 2019 – November 2019

Recruited for various junior and senior level Information Technology positions in different industries such as finance, pharmaceutical, telecommunications, and IT. Multi-tasked and worked on many requisitions at once scheduling multiple interviews. Created job postings, used Kenexa/BrassRing ATS and Excel to keep track and follow-up with candidates. Conducted LinkedIn Recruiter, other social media, job boards,, screening, scheduled interviews, and negotiated offers. Participated in career fairs to seek diverse talent. Communicated with Vice Presidents throughout the US in intake meetings to meet their requirements.

Syneos Health Bio- Pharmaceutical Sales Somerset, NJ

March 2018 – December 2018

Made outbound calls to Clinical staff to discuss CNS disease states and treatments for ADHD and Binge Eating Disorder (BED). Implemented and executed plans to achieve territory objectives in a compliant manner. Used Salesforce CRM for pre call planning. Collaborate with Field Reps for consistent messaging to physicians and clinical

staff. Worked on a special project calling patients regarding migraine medication injection training by nurses.

Cynthia H. Franklin page 2

Sphere Resourcing Inc. National Sales Executive/Recruiter Somerset, NJ

September 2017 – March 2018 Made outside and inside cold calls for business development to Human Resources personnel and heads of departments to gain business for recruiters to ascertain candidates to apply for companies’ positions. I also recruited for various roles when needed. Used ATS, Boolean, LinkedIn, and other search methods. Negotiated fees.

American Express. Small Business Consultant Ft. Lauderdale, FL

July 2016 - February 2017

Made outbound cold calls from target list to small business owners with excess of $1 million in revenue to recommend one of American Express OPEN products after determining needs to help with cash flow. Used Salesforce CRM to keep track of contacts and follow up.

Konica Minolta Business Solutions. Named Account Executive Boca Raton, FL

June 2015 -June 2016

Sold multi-function printers, IT Cloud services such as SaaS, and Software Applications to non-profit organizations. Prospected, assessed needs, RFPs, Master Service Agreements, and presented proposals. Determined what Specialist was needed to assist with implementing business solutions. Assigned special projects.

TMS Health/Xerox Inside Bio-Pharmaceutical Rep Boca Raton, FL

February 2014 – June 2015

Made outbound calls to targeted physicians as well as hospital pharmacies. Built strong relationships with key clinical staff members. Engaged in meaningful dialogue of clinical evidence, approved indication, product efficacy and safety information for Oncology, Respiratory, and Diabetes injectable products via tele-detailing methods

including video detailing and iPad use with Veeva. Conducted conversations with Hospital Pharmacists regarding formulary and drug usage. Screened potential clinical research patients by asking questions about their health to recruit for a clinical trial.

TD Bank Financial Services Representative New Smyrna Beach, FL

December 2012-June 2013

Sold Annuities and Life Insurance in addition to making loan referrals. Referred high net worth customers greater than $250,000 to invest to TDAmeritrade and TD Wealth Management for other investment options.

Represented the bank at community events and monthly meetings of local business owners. Exceeded goals within first 90 days, 433% of goal the first selling month and 110% the last month.

MakroCare Business Development Manager Newark, NJ and Austin, TX

January 2008 -June 2010

Worked from home-based office in Austin, TX. Used CRM for tracking contacts and follow up. Called Biotech and Pharmaceutical companies’ managers in Purchasing and Clinical Operations to determine outsourcing needs for clinical trial activities. Promoted outsourcing services at medical conferences throughout the US. As a MakroCare Consultant at Enzon Pharmaceutical in Bridgewater, NJ where I gathered information and determined interest in a manufacturing partnership for parenteral products in Phase II and Phase III clinical trials.

Celgene/LifebankUSA Field Education Specialist. Cedar Knolls, NJ May 2006 – January 2008

I gained a contract with the Monmouth Medical Center to have Collection kits in the Maternity Ward. Educated OB/GYNs, Residents, Lamaze instructors, Midwives, and expectant parents on the benefits of storing or donating placenta derived stem cells and umbilical cord blood stem cells. Gave presentations to physicians at NYU Medical Center, grand rounds at Monmouth Medical Center and Residents classes. Territory included the Jersey shore up through Long Island, NY. Exceeded goals by 106% the last year.

Education:

New York University New York, NY Post Graduate courses in Health Management Service

Rutgers University Newark, NJ MBA degree Marketing and International Business

Hampton University Hampton, VA BA degree Sociology and Social Work

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