Service Representative Customer
Resume:
Kathy McCord
Rossville, GA ****1
HOME: 706-***-****
CELL: 762-***-****
E-MAIL: ***********@*****.***
Education: Graduated from Barron Collier High School w/High Honors
Attended 2.5 years at Edison Community College, Naples, Florida
Skills Achieved: Business Math, Multi-line Switchboard’s, Accounting 1, 2 & 3, Secretarial Office Practice 1, 2 & 3, Clerical Office Practice 1,2 & 3, Spread Sheets, Typing, Letter Composer, Florida Notary, In 2007 & 2024 was nominated into the Biltmore Who’s Who Magazine (for professionals to professionals all over the world) honorable lifetime member.
Computer Knowledge: Facet Accounting Program, Quicken Accounting Program, Microsoft Word, Microsoft Excel, PowerPoint, ABPI Accounting Program, Business Works Accounting Program, Data Pro Accounting Program, QuickBooks.
Strengths: Highly motivated, responsible, strong leadership qualities, integrity, consistency, multi-tasking, relates well to others, works well with others, team player, assertive, goal oriented, efficient, excellent communication skills, applies and assimilates new knowledge in a functional way, strong time management and self-starter.
Jobs:
08/2021 - 12/2022 - LA-Z-BOY Home Furnishing's – 1932 Gunbarrel Road, Chattanooga, TN, 37421. Store Manager: Bob 423-***-****. Full time (40 hours wkly)
Duties: Office Manager – Balance customer’s accounts, accounts receivables, accounts payable, cash draw, collection calls, payments, financing, deposits, deliveries and scheduling, mail, nightly, weekly, and monthly reports.
Customer Service Representative – Greet / Assist customers and sales, assist warehouse manager, answer phones, ITS’s, check status of orders, coordinate deliveries with customers.
01/2020 - 07/2021 - Accountempts – A Robert Half Company – 537 Market Street, Suite 200, Chattanooga, TN 37402. Supervisor: Bobbi Omond - 423-***-****. (Temporary jobs) Full time (40 hours wkly)
Duties: Accounts payable clerk, accounts receivable clerk, answering phones, data entry, filing, collating of bills with checks, inputting of purchase orders, posting payments, reconciling of accounts, posting of electronic payments.
01/2017 - 12/2019 - Southeastrans, Inc. - 4751 Best Road, Suite 300, Atlanta, GA 30337. Supervisor: Carrie Sneed (Floor supervisor) - 762-***-**** Full time (40 hours wkly)
Duties: Customer Service Representative – Answering phones, adding, updating client's personal information in system, scheduling medical and social transportation.
09/2014 - 12/2016 - Publix Supermarket’s - 400 Market Street, Chattanooga, TN,
Deli Manager – Mr. Avery - 423-***-****. Full time (40 hours wkly)
Duties: Deli Department: Greet customers, cut and weigh meats, cheeses, prep platters, sandwiches, subs, salads, pizza’s, puddings and desert trays. Tear down all equipment sweep and mop floors at closing. Cleaning of meat case.
Seafood Department – Greet customers, cutting, cleaning and filleting of fish, stocking case, cooler, steaming customer’s purchases, cooked samples for customer’s, unloading and organizing of the pallets and cooler in freezer.
OWNER/OPERATOR - Hoosier Plumbing, LLC. - 4120 Enterprise Avenue, Suite 107, Naples, Fl, 34104.
Duties: Office Manager – Cleaning and organizing setup of office, setting up company in QuickBooks, answering phones, mail, deposits, accounts payable, accounts receivable, balancing of customers/vendors accounts, payroll, quarterly audits for payroll, payroll taxes, workers compensation policies and audits, keeping companies insurance up to date and send to vendors, renewing cities and county licenses, filing, notarizing of documents, monthly financial statements, reconcile bank statements, liens, partial release of liens, paid in full release of liens, new employee for hire paperwork and fax to state and preparing files at the end of the year for the CPA.
Service Manager – Scheduling service appointments for customers, ordering parts, fixtures for customers, mailing/faxing of invoice, past due invoices and collection calls.
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