Customer Service Administrative Support

Cynthia Hawkins

ad643g@r.postjobfree.com 281-***-**** www.linkedin.com/in/cindyguyhawkins

EDUCATION

Lone Star Collerge Houston, Tx

Associate of Liberal Arts 01/1987-05/1987

GPA 2.78

Alvin Community College Alvin, Tx

Associate of Liberal Arts 08/1986-12/1986

GPA 2.65

RELEVANT EXPERIENCE

Pink Lightning Investments, Inc. Montgomery, Tx

President-CEO 07/2021-Present

● Oversees internal operations.

● Builds strong customer relationships, through active listening and problem solving abilities.

● Conducts lead generation and work deals, with strong communication and interpersonal skills.

● Create, share, distribute marketing materials focusing on attention to detail and accuracy.

● Completes general notary work.

Houston Owner Builder Network, Inc. Magnolia, Tx

04/2007-07/2012

● Furnished routine clerical and administrative support to the estimating department during the bid out process for multiple new house construction projects at one time.

● Dispensed completed plans to subcontractors in a timely manner for the bid out process.

● Briefed customers when they had questions in regards to obtaining building permits.

● Worked to compile a bid list of 50+ qualified subcontractors for their participation within the approved subcontractors list for the home building program.

● Collected annual and delinquent payments from subcontractors for their participation within the approved subcontractors list for the new home building construction program.

● Attended home building seminars and home shows as required. ADDITIONAL EXPERIENCE

Walgreens Spring, Tx

Inventory Clerk 09/1988-10/1999

● Welcomed customers into the store and collaborated with coworkers to present excellent customer service to all who were in the store.

● Operated a cash register and processed transactions for a minimum of 100 customers per day.

● Built displays and completed planogram changes of the products on the shelves with the store.

● Inventoried all the merchandis on shelves weekly to place orders for replenishment.

● Received, unloaded and signed off the weekly truck shipments. COMMUNITY INVOLVEMENT

Treasurer-ministry within the Roman Catholic Church 05/2018-05/2024

● Managed the financial aspect of the ministry including cash management.

● Prepared the budget, monitored expenses, bought and sold the supplies in the “store” part of the ministry.

● Presented to the officers monthly reports in detail of the transacions. 3rd Vice President-fundraising-daughter’s high school drill team booster club. 08/2013-05/2016

● Cultivated relationships with major fundraising donors, resulting in a 50% increase in major gifts and donations in overall fundraising revenue.

● Managed a team of volunteers to plan and execute successful fundraising events resulting in a 40% increase in overall fundraising revenue in a three-year period. Transportation Coordinator-daughter’s high school marching band. 08/2013-05/2017

● Prepared and updated schedule for parent volunteers to be placed on school buses that transported 350 marching band students to away football games and marching band competitions.

● Contributed time to the fundraising for the marching band to raise money for uniforms, and equipment.

SKILLS

● Texas Commissioned Notary Public

● Texas Remote Online Commissioned Notary Public

● Client Support

● Planning and Coordination

● Problem Resolution

AWARDS

● Omaha World Herald Carrier Sales Award 10/1978

● Westwood Landowners Association Outstanding Voluntary Service with Community Crime Watch 2005

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