Director of Software Implementation

OBJECTIVE

Fawn G Daniels

***West****North

Logan, UT84341

435-***-****

*************@*****.***

I aminterestedinfindingacareerwhereIamabletobeengagedbothphysicallyandmentally. I amadedicatedpersonandalwayskeepmyemployersreputationinmindwithallcustomer interactions. I enjoy the challengesofhighpressuresituationsandcomplexproblemsolving. SKILLS SUMMARY

Works well under pressure

Enjoysworkingwithnewissues,challenges, andsolutions

Buildsgreatcustomerrapportthrougheffectivecommunication

Excellent multitaskingskillsandadedicationtoseeprojectsthroughuntiltheend WORK EXPERIENCE

Director of Implementation – Tire Guru Software, Websites, &More! April 2018 to January 2024

Coach/Lead/Develop TeamofImplementationSpecialists

Document and Implement newclientonboardingprocessesaswellasnewproduct development

OverseeallnewclientinteractionstoensureCustomerSatisfactionand Successful outcomeofonboarding

ManagemyownBookofClientsof20plusatanygiventime

EngageinexistingCustomerSuccesstoensureasuccessfulandpositive experienceofsoftware

Prismview - Samsung – Production TeamLead

July 2015 toApril 2018

Lead andManageProductionTeamof20People

Overseeing new employeedevelopment

Maintainingacleanandsafeworkenvironment

Adhere toallprocessoutlinesandensurequalityproductoutcome Cashier and Trainer LWMillerProfessional

Services

Aug 2010 to July 2015

Inventorymanagement

Processingelectronicfundstransfers

Overseeing new employeedevelopment

Maintainingacleanandsafefoodserviceenvironment

Balancingalldaytimestoretransactions

Communicateswellwithcustomersonaconsistentbasisoverthephoneandin person

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