Scrum Master Project Management
Resume:
Clifton “Brent” Walker
*** * ***** #*****, ******, Tx. 77301
ad637s@r.postjobfree.com
Objective:
To pursue a position where my experience and knowledge with Agile product development, customer service passion, project management experience and skills will contribute towards the overall growth and success of the organization. Utilize attributes from Agile/Lean to improve overall customer relationships. I want to exercise my experience and skills to help lead and grow the next generation of company leaders.
Summary of Qualifications:
Agile leader and coach who has successfully migrated an organization (500 dev/test) from Waterfall to Agile leveraging Scrum and DevOps practices.
Proficient with Engagement Delivery Framework.
Both breadth and depth of Project Management lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise scale business application and overall software development methodologies.
Strong project and team management skills with projects requiring rapid results
Ability to utilize fact-based and process-oriented approaches toward reaching organizational goals
Experience:
2020- Agile Consulting, May 2020 – Present
-Provide coaching services such as Agile Basics training, Product Owner training, Role definition
2007-2020 Halliburton/Landmark Houston, TX. (13 Years)
Halliburton; Landmark Agile Coach July 2018 – May 2020 (1 year 10 months)
-Transform R&D (500 Dev/Test) from traditional waterfall practices to an effective Agile/Scrum organization leveraging DevOps.
-Evaluated and selected a 3rd party partner to work with me to upskill the organization with Scrum and Devops skillsets. Included resources from Management down to individual contributor.
-Built Agile Team to support transition (3 Reqs), one role for Sr Scrum Master to work with scrum teams; 2nd role for Product Owners; 3rd role for project manager to maintain teams not yet transitioned.
-Create playbooks for teams to operate within
-Scorecard for Scrum Master, Product Owner, Scrum Team Organization and Make-up.
-Build Communities of Practice for Scrum Master and Product Owners
Halliburton; SR Program Manager, IP Liaison July 2012 – June 2018 (6 Years)
-Oversee R&D projects representing budget of approx. $75MM. Responsible for monthly reporting to executive mgmt. status, blockers and risk. Scrum of Scrum Master, PMO Mgr ensuring lifecycle adherence.
-Coordinate subject matter experts from all parts of the company, as well as vendor experts, to meet with and share ideas to plan out the strategic projects. Ensure that team members own deliverables and share resources in order to accomplish the desired project.
-IP Liaison for all patent disclosures from R&D, coordinated activities with Patent lawyer and provided monthly/annual metrics.
Halliburton/Landmark; Sr Program Manager May 2007 – June 2012 (5 years 1 months)
-Program Mgr with focus on failing projects within the common platform product service line, responsible for the delivery of software releases according to Cost, Time, and Scope estimates; As Program Manager conduct/facilitate release team meetings to improve communication between team members on release activities as well as project status. Scrum Master for Platform Scrum Teams.
2001-2007BMC Software Houston, Tx (6 years 3 months)
BMC Software; Sr. Program Manager - February 2001 – April 2007 (6 years 3 months)
-Responsible for five (5) Mainframe programs/projects involving indirect management of resources, weekly project status reporting to executive management. Conducted weekly release team meetings, Release planning with Business Line VP and associated Directors, remove blockers of the team and ensure business decisions were made quickly that would directly impact the success of a team’s product delivery
1989-2001 Compaq Computer Corporation Houston, Tx (12 years 1 month)
Manager, Development and Operations– October 1996 – February 2001 (4 yr 4 mo)
-Manage development team supporting eProcurement Portal for Compaq's top 500 customers. Improved customer relationship by streamlining the procurement process including communications around pricing and availability.
-Manage development staff (dev/qa) to work with 3rd Partner (BFL USA) to create and test an application to store technology evaluations from Advanced Technology team that would leap-frog current applications with the goal to reduce expenses related to locating “best in breed” solutions to enhance current business processes.
Customer Service - March 1989 – October 1996 (7 years 9 month)
-[Supervisor – CS Lab] Hands-on manager providing direct supervision of individuals creating solutions that provide 1st line support engineers the most up to date information about Compaq products and resolutions. Maintained a development / production lab consisting of 30 servers supporting the call center on a worldwide basis.
-1st Level Support & 2nd Level Support Engineer - Technical Support Engineer supporting the Support Hotline for Dealers and End Users by providing real time solutions. As 2nd level, interact with all areas within Compaq (R&D, Product Marketing, and Service Product Marketing) to resolve customer issues escalated from 1st level Call Managers.
Education:
San Jacinto College, Associates of Applied Science, Electronics Technology (1986-1988)
Volunteer:
Agile Leadership Network; Director, Board of Directors - August 2012 – August 2015 (3 yrs)
-A volunteer position held while working at Halliburton/Landmark. ALN is an all-volunteer organization whose goal is to provide learning opportunities to improve the leadership qualities of individuals while leveraging the Agile practices. Responsibilities involved development of national organization brand, business plan & strategy, development/implementation of local chapters to further enhance leadership opportunities with the Agile community, drafting policies and procedures assisting new chapter development. I am, and continue to be a member of the Houston ALN Chapter since 2006.
Training/Certifications:
Certified Project Manager (PMP), Project Management Institute (PMI)
Certified in Pragmatic Marketing
Certified Kanban Management Professional
Certified SCRUM Practitioner (CSP)
Certified SCRUM Master (CSM)
Certified MCSE + Internet
Compaq Corporate Management Training (11 Management Courses, from financial to resource management.)
A+ Service Technician Certification
Member Organizations:
Member of Agile Leadership Network (since 2009)
Member of Agile Alliance, SCRUM Alliance, (since 2009)
Member of Project Management Institute, (since 2006)
Computing Technology Industry Association (since 1996)
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