Customer Service Front Desk
Resume:
Jessica Gonzales
ad62n4@r.postjobfree.com
Professional Summary
Experienced front desk clerk and store associate with exceptional customer service skills, including communication, patience, and problem-solving abilities. With exceptional multitasking skills and a friendly and inviting personality. I can keep customers happy while still maintaining an impeccable work ethic. Seeking a position where I can contribute to a dynamic team at a high-volume, fast-paced establishment.
Skills
o Hard worker
o Exceptional customer service
o Engaging and friendly personality
o Point of Sale (POS) system operation
o Highly reliable
o Quick learner
o Bilingual
Experience
10/2023-4/2024
Sales Associate/Stocker, Walmart
o Maintained the sales floor and merchandise presentation by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures. Responded to customer’s product inquiries. 5/2022-9/2023
Front Desk Clerk, Ocean Casino
o Provided prompt, courteous, and efficient service. Registered customers into the hotel and checked them out at the end of their stay. Made necessary baggage arrangements according to hotel procedures. Responded to customer inquiries regarding hotel services, room rates, entertainment schedules & restaurants.
11/2020-01/2022
Production Worker, Sabra Dipping Company LLC.
o Produced food products in a safe and efficient manner. Followed recipes and instructions, as well as operated machinery and equipment. Inspected and packaged food items and maintained the cleanliness of the workspace.
12/2019-11/2020
Store Associate/Cashier, Gabes
o Performed point of sale transactions accurately and efficiently without errors. Maintained an area that was neat, clean, and organized. Prepared and communicated product that needed to be returned to the sales floor. Supported loyalty and rewards programs through customer sign ups. Performed additional duties such as stocking, and disassembling displays and shelving. Created a great shopping experience for all customers by being friendly and helpful, acknowledging customers, and thanking them for shopping.
2/2019-10/2019
Dining Room Attendant, Fort Gregg Adams
o Ensured that the food was maintained at proper temperature and freshness. Cleared and set dining room tables. Kept condiment containers cleaned and filled. Maintained side work areas in a stocked, clean, and orderly condition. Dusted and polished furniture and fixtures; dried and polished silverware; ensured all dishware, glassware, serving and dining utensils, chafing dishes, linens, etc. were properly cleaned prior to service. Performed other cleaning tasks as assigned. Education
High School Diploma
Lakewood High School, Salemburg, North Carolina
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