Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered. Processed shipment documents neatly and efficiently for each load. Communicated regularly with dispatch regarding any delays or issues encountered on. Kyle Howard
PROFESSIONAL EXPERIENCE
KEY COMPETENCIES
Dedicated and communicative Customer Service Specialist providing various competencies to prioritize and multi-task in a fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully building rapport with clients and handling escalated customer support issues. Reliable, adaptable, and quick learner with an extensive track record in health care, customer service. and team management. Confident presenter, and problem solver working quickly, effectively and productively with diverse customers, co-workers, and individual needs. Data Entry
Quality Assurance Controls
Written and Verbal Communication
Issue Resolution
Public Speaking
Self-Reliance
Customer Service
Schedule Management
Relationship Development
UPS
Symphony Manor
Frontline Supervisor
Dietary Aide
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Provided support and guidance to colleagues to maintain a collaborative work environment. Conducted testing of software and systems to ensure quality and reliability. Led weekly team meetings to discuss progress, address issues, and plan future actions. Amazon
Delivery Driver
Nov. 2023 - Current
Oct. 2021 - Nov. 2023
Jun. 2020 - Oct. 2021
CUSTOMER SERVICE REPRESENTATIVE
Philadelphia, PA 19126 267-***-**** ad6210@r.postjobfree.com EDUCATION
Team Building
Leadership
Rapid Learner
Adaptive
Information Organization and Security
Attention to Detail
Food Safety Practices
CPR Certified
Heavy Lifting
Worked closely with team members to update cleaning protocols and increase aide efficiency. Stocked food and other supplies for main kitchen and units. Engaged with residents to provide positive and enriching experiences. Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions. Cleaned and sanitized kitchen, dining, and utility areas to promote a healthy environment. High School Diploma
A Philip Randolph Technical Highschool
Jun. 2020