Deputy Manager/training manager
Resume:
C.V.
Mark Reed
Eastbourne
East Sussex
BN22 8UG
********@**********.***
http://uk.linkedin.com/pub/mark-reed/9b/437/166/
Full driving Licence
Personal Statement
I am creative, hardworking, and I love a challenge.
I trained as a P.R.I.C.E. instructor almost 9 years ago (also trained as a RRN instructor plus trainer), previously a CPI (Crisis Prevention Institute) Master level instructor (having been an instructor for over 8 years and completed 3 advanced courses and achieved over 425 hours training) plus MAPA, APT and ASD instructor. During my care career, while working at Jemini Response I have worked with both children’s and adults services. My passion and qualifications are in children’s services, however I am passionate about everything that I apply myself to. I have a wealth of knowledge of working with behaviours that challenge, and regularly supervise and help staff where I currently work to formulate strategies and plans to deal with differing challenges presented by the young people we support. I am currently incorporating the restraint reduction network standards into the company ethos, standards, policies and procedures.
In my previous role within the same company, I have pro-actively formulated, monitored and reviewed training, support and development for staff. I have written policies and procedures for my organisation, with yearly checks and reviews/updates.
I am an appointed person first aider. I am a trained fire marshal- following a course with East Sussex fire and rescue service. I have in the past on a monthly basis written a regulation 33 report for OFSTED (children’s services) about the running of the home (good/bad findings) I diagnose and maintain upkeep of all of the company’s IT systems across 3 homes (15 pc’s across 3 networks)
Key Skills
Conversant with ICT software (windows XP, Vista, windows 7, 8, and 10, Office including word, PowerPoint and excel)
Excellent communication at all levels
Excellent work ethic
Excellent problem-solving skills
I have a multitude of skills gathered from a variety of work disciplines.
Qualifications
Started QCF level 5 in positive behaviour support in May 2022, studying part-time.
QCF level 5 in leadership and management working with children and young people.
QCF level 4 qualification in managing aggressive and challenging behaviour in the workplace.
L3AET Level 3 award in education & training (Formally known as PTTLLS)
NVQ level 3 in care working with children and young people.
Certificate in counselling skills Diploma (1 year course)
BTEC ONC in Electrical and Electronic Engineering
BTEC ONC Motor vehicle engineering,
National craft certificate in wiring from R.T.I.T.B. M.O.T.E.C.
Education
Brighton college of Technology, School Road, Hove, Sept 1990 - June 1993
Work Experience
Deputy Manager, Training co-ordinator and PRICE instructor - Utopia Supported housing
RCM (residential care matters induction training to all new starters – 17 day induction program), coaching and mentoring all staff into their roles, PRICE intervention training (3-4 day PACB-positive approaches to challenging behaviours) Supervisor-giving supervisions to staff, creating Training records/Training matrix for all staff, creating 2 week rolling rota for all staff, creating of “Clearcare” documents for online care planning, writing risk assessments & IBSP/PBSP’s, supporting Registered Manager in day to day running of care home. June 2023-date
Mental health first aider and member of RRN training standards
Deputy manager-Headstart care.
Supporting Registered manager in day to day running of the home, creating/amending digital care plans, risk assessments, offering supervisions to staff team, attending LAC reviews, facilitating staff meetings and core team meetings. Facilitating Inductions and mentoring staff team. Initially trained in Team teach, became PRICE instructor for the home. Sept 2021 – June 2023
Behaviour support manager, Jemini Response.
BILD accredited RRN PRICE trainer
Coach and mentor staff with best working practices to lower use of restrictive interventions (in line with- The restraint reduction network standards) Monitoring use of restrictive interventions, creating post incident reviews to look at reviewing use of restrictive interventions, offer staff team intervention workshops to look at alternative interventions. Meet with keyworkers/core teams, and new starters, offering guidance. April 2021-Sept 2021
TEAM Leader, P.R.I.C.E. instructor/intervention assessor, Jemini Response, Eastbourne (2 homes) and Hailsham (2 homes since May 2015) Children’s services transitioning into adult service’s
Team Leader + PRICE trainer and also trained in PBS & gentle teaching, working in conjunction with specialists in Autism and sensory "diet" I coach and mentor staff and key workers in best working practices ensuring positive outcome for both staff and residents.
Within my Team leader role, I am mentoring staff in restraint reduction, into keyworker, senior and team leader roles.
I create bespoke IBSP's (Independent behavioural support plans) and analyse incident reports and PIR's (Post incident reviews) for patterns of behaviour and to look at staff interventions that need reviewing. Working in line with Positive and Proactive Care: reducing the need for restrictive interventions April 2014.
Training co-ordinator/Master level CPI/MAPA/APT/ASD instructor, Jemini Response, Eastbourne (2 homes) and Hailsham (1 home) Children’s services
(September 2003 to May 2015)
I co-ordinate all training through my training team, update training records and training matrix and in conjunction with a deputy manager I am updating PDP’s in line with our CPD policy. I am often acting up for manager in his absence, often overseeing the running of 2 homes in Eastbourne. I have worked as an investigating officer in disciplinary cases. I have worked with a local management consultant to increase my managerial skills and awareness.
I work 3 days a week on shift with the residents and 2 days in the office to have a balanced understanding of the needs of the company. I am responsible for providing all mandatory training to just over 80 staff across 3 homes (2x adult services and 1x children’s services including all CPI/MAPA/APT and ASD training) I regularly supervise staff and my counselling diploma is a great help for both myself and my supervisee’s. I review all incidents, injury and restraint report entries and formulate plans to create strategies to minimize behaviours and aid training, recommending changes to risk assessments and behaviour protocols along with changes to individual resident’s guidelines and care plans.
I have been involved in inducting new staff, mentoring staff where identified needs are found in supervisions.
I have created new bespoke paperwork such as daily QA, Handover, Induction pack, redesigned care plans and layouts, redesigned risk assessments and behaviour protocols, and made them cross reference to each other.
Diagnosing and maintaining IT systems as required.
I have created a shared file system to access files and folders across 3 care homes (Rota, holiday log, P+P’s, Training matrix and logs)
I have also created an interactive touchscreen communication device for use by individuals with communication difficulties.
Hobbies & Interests
I hold a number of belts in various martial art disciplines and have been training for over 30 years.
I enjoy spending time with my family, and on the rare occasions I can I like to travel the world and meet new people/cultures. I enjoy photography, fixing up cars with my oldest son, playing the guitar, fixing computers, playing pool and when able to grow very hot chilli's in my greenhouse, and most importantly having fun and making people laugh. I have written a cookery book and have started a 2nd one as I enjoyed it so much.
Work history
Manufacturing assembly/loom wiring
Application Solutions (Safety and Security) Limited
March 2002 – August 2003 (1 year 6 months) Lewes
Building prototype sky plus boxes for Amstrad.
Wiring audio cabinets for London underground PA systems.
Manufacturing assembly/loom wiring
Test Engineer
Edwards high vacuum
2000 – 2002
QUALITY MANAGEMENT SYSTEM - ISO 9001:2000. Surface mount operator and manufacturing assembly. Test engineer and skilled test engineer.
Engineer/welder
Constables Ltd
1998 - 2000
Converting vans to rear access” Motability” vehicles for use by wheelchair users (Peugeot expert, Fiat scudo and Citroen dispatch)
Technical Apprentice
Halfords Autocentres
1990 – June 1993 (2 years 10 months) Newhaven
Learning all aspects of vehicle repair, and diagnosing faults, servicing, fitting tyres and exhausts.
References
References are available on request.
Contact this candidate