Los Angeles Customer Service

Ahmad Jones

Los Angeles, CA *****

ad61g2@r.postjobfree.com • 562-***-****

SKILLS

•Over 10 years of experience in customer service and cosmetology

•Over 5 years of experience in janitorial services

•Self-motivated, loves learning new skills, and seizing new opportunities

•Excellent problem solving skills, with a track record of resolving complex issues

•Solid teamwork experience in fast-paced environments while handling multiple priorities

•Flexible, open-minded and willing to learn

FUNCTIONAL AREAS OF EXPERTISE

Cosmetology

•Obtain new clients through continuous marketing and promotion efforts and word-of-mouth

•Provide product recommendations and tips for hair health and style maintenance

•Listen closely to clients’ needs and concerns to recommend the best styles for their needs

•Utilize big tooth combs, rat tail combs, rubber bands, and hair pins to style hair according to client desires

•Continuously strive to learn new styling techniques and stay up to date on latest trends

Janitorial

•Clean rooms, hallways, lobbies, restrooms, stairways, as well as windows and windowsills to make sure that cleanliness, as well as health standards are met

•Gather and empty trash as well as serviced, cleaned, and supplied restrooms

•Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures

•Notify managers concerning the need for repairs

•Order and requisition supplies and equipment needed for cleaning and maintenance duties

•Carry linens and cleaning supplies using wheeled carts

•Dust and polish furniture and equipment.

•Supervise and train new hire employees

EMPLOYMENT HISTORY

Cosmetologist June 2009 to Sept 2021

State of California, San Diego, CA

Janitor June 2017 to May 2018

State of California, Susanville, CA

Kitchen Custodian June 2015 to March 2018

State of California, Los Angeles, CA

EDUCATION AND PROFESSIONAL DEVELOPMENT

Professional Development Certificate of Completion 2021

Chrysalis, Los Angeles, CA

High School Diploma 2008

Century High School, Los Angeles, CA

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