Customer Service Call Center

JANAE COPELAND

¢ Teacher Assistant/Customer Service

ABOUT ME

Sincere, loyal, and dedicated

professional with extensive experience

in customer service seeking a career in

a

customer service/call center role.

Passionate about learning and taking on

new challenges. Proven ability to work

well with others and independently.

Eager to develop and excel while

providing exceptional service to an

EXBERIENCE

2021- Westlake Development Center

2024 Preschool Teacher

EDUCATION

Ogle School Willowbrook, Houston,

TX

Trade School in Esthetician

November 2022 - 2023

Foster High School, Richmond, TX

High School Diploma

August 2014 - June 2018

e Taught children aged 2-3 years old, focusing on early childhood

education.

¢ Communicated effectively with parents regarding child progress and

needs.

e Planned and implemented curriculum tailored to the developmental

needs of children.

2022- Massage Envy

2023 Front Desk Receptionist

® Greeted and assisted customers, ensuring a welcoming environment.

¢ Sold memberships, contributing to sales targets.

e Maintained a clean and organized store environment.

CERTIFICATIONS

CPR/First Aid Certification

September 2023 - September 2025

SKILLS

- Customer Service (5 years)

- Receptionist (1 year)

- Med Spa Experience (2 years)

- Office Management

- Classroom Management

- Early Childhood Education

Childcare

- Lesson Planning

281-***-**** ad615j@r.postjobfree.com Katy, Texas

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