Customer Service Data Entry

Richa Birdow

Las Vegas, NV

Phone: 702-***-****

Alt Phone: 725-***-****

Email: ad60zj@r.postjobfree.com

Ability Summary

Answering phones and provide customer service. Customer Service/Sales Skills: Take inbound calls, make outbound calls, information clerk, financial planning, phone surveys, telemarketing and retail sales. Office/Processing Skills: Filing, scanning and answering multi line phones. Communication Skills: Able to communicate in English read, write & speak. Data Entry/Typing: Type 30-35wpm and 10key not tested. Computer Skills: Windows 2000, Windows XP, Windows 7 and Window Vista. Software: MS Word, MS Outlook send and retrieve, browse and navigate the internet/Internet Explorer navigations and web search. Physical Work: Warehouse/stocking, Shipping, receiving and construction helper. Employment History

01/2022 - 02/2023 Warehouse Associate

Alliance Personnel, Arlington, TX

• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

• Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.

• Maintained equipment storage areas to ensure that inventory is protected.

• Directed spouts and positioned receptacles, such as bins, carts, or containers, so they can be loaded.

01/2021 - 12/2022 Animal Care Attendant

All Temps, Dallas, TX

• Supplied animals with food, water, and personal care.

• Cleaned facilities and equipment such as dog pens and animal control trucks.

• Organized the adoption of unclaimed animals.

• Contacted animal owners to inform them that their pets are at animal holding facilities.

06/2019 - 08/2021 Customer Service Representative

Sight & Sound Home Decor, Las Vegas, NV

• Checked to ensure that appropriate changes were made to resolve customers' problems.

• Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Compared disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

• Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. 09/2016 - 04/2017 Crossing Guard and Flagger

Masters of Barricade LLC, North Las Vegas, NV

• Stop speeding vehicles to warn drivers of traffic laws.

• Monitored traffic flow to locate safe gaps through which pedestrians can cross streets.

• Directed or escorted pedestrians across streets, stopping traffic, as necessary.

• Learned the location and purpose of street traffic signs within assigned patrol areas.

• Informed drivers of detour routes through construction sites. Education History

High School Diploma

High School Diploma

Lincoln High School, Dallas, TX

Occupational Licenses, Certificates and Training

OSHA 10

US Dept of Labor, OSHA

Flaggers Certificate

06/2023 Forklift Certification

RGR Training Center

05/2021 OSHA 30

Regional Black Contractors

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