Project Manager Management

Kavin Williams

Senior Project Manager

ad60v7@r.postjobfree.com • 708-***-****

LinkedIn • Lansing, IL, 60438, US

Accomplished Project Manager with a solid track record of spearheading technology implementations and optimizing charge capture workflows in healthcare and telecommunications settings. Drive continuous system improvements, lead cross-functional teams with a focus on collaboration and efficiency, and excel in designing training programs that foster high user proficiency. Possess expertise in project management methodologies, problem-solving, and adaptability, ensuring projects are completed with precision and stakeholder satisfaction. Committed to personal development, leverage strong organizational skills and effective communication to manage stakeholder expectations and achieve operational excellence.

Areas of Expertise

● Technology Integration & System Implementation

● Project Management Methodologies

● Resource Allocation & Budget Management

● Stakeholder Engagement

● Cross-Functional Team Leadership

● Training & Development

● Regulatory Compliance

● Workflow Optimization

● Risk Assessment and Mitigation

Professional Experience

CPC Medical Group, Memphis, TN

Charge Capture Project Manager

August 2023 — February 2024

Directed and oversaw the deployment of mobile device-based Charge Capture systems across multiple facilities, ensuring seamless integration and user adoption. Led a team of consultants, fostering collaboration and adherence to project timelines and budget constraints. Designed and delivered comprehensive training programs for diverse staff groups to maximize system proficiency and operational efficiency. Maintained continuous improvement through stakeholder engagement and issue resolution.

●Successfully led the rollout of a Charge Capture system across 15 facilities, achieving a 95% user proficiency rate.

●Developed and facilitated training for 225 staff members, enhancing their understanding and effective use of the system.

●Optimized charge capture workflows, significantly improving revenue capture and reducing billing errors.

●Demonstrated strong leadership by resolving issues and aligning stakeholder objectives for project success.

Extenet, Lisle, IL

National Project Manager (February 2019 — July 2023)

March 2017 — July 2023

Managed comprehensive building projects from initial bidding through to successful completion, ensuring meticulous adherence to project requirements, proposals, and timelines. Oversaw the entire bidding process, fostering and maintaining robust relationships with clients, suppliers, and subcontractors. Coordinated effectively with on-site personnel, employing strong leadership and communication skills to monitor project progress, manage changes, and optimize scheduling. Streamlined operational processes by introducing collaborative tools for remote team management, conducting in-depth analyses of resource utilization and expenditure, and securing stakeholder consensus for procedural enhancements.

●Successfully led a utility pole inspection initiative, certifying 3.5K+ poles within a 6-month period, meeting regulatory compliance and expanding the program nationally.

●Enhanced team productivity by 20% through the implementation of new collaboration tools and process improvements.

●Achieved operational cost savings of over $2M by analyzing spending data and optimizing resource usage.

●Exceeded stakeholder expectations by consistently delivering projects ahead of schedule and under budget.

●Cultivated and maintained effective partnerships with clients, suppliers, and subcontractors, contributing to the seamless execution of complex building projects.

Technical Project Coordinator (March 2017 — January 2019)

Oversaw full IT asset lifecycle, including inventory management, deployment, and system upgrades to maintain operational efficiency. Implemented stringent compliance measures, including asset tracking, regular audits, and integration of Remote Monitoring and Management (RMM) systems. Oversaw utility network modernization projects, delivering compliant, state-of-the-art infrastructure.

●Spearheaded a $1.5M system overhaul, successfully enhancing system components while adhering to budget limits.

●Conducted an ISO 9001 audit that resulted in a 65% reduction in defects, significantly improving operational procedures.

●Engineered a utility network modernization, delivering a compliant and advanced infrastructure.

●Implemented innovative version control and strategic vendor selection, yielding a 20% reduction in equipment costs.

●Streamlined IT asset management processes, resulting in improved lifecycle management from inventory to upgrades.

Pinnacle Solutions, Chicago, IL

IT Project Coordinator

July 2016 — February 2017

Coordinated enhancements in coding and record-keeping across 10 customer platforms, ensuring compliance with regulatory standards and minimizing audit risks. Oversaw hybrid system implementations, from development through to testing, facilitating seamless integration of Power Chart and FirstNet systems. Developed comprehensive system design standards and training materials, achieving full preparedness for over 50 medical staff at launch.

●Managed end-to-end hybrid system implementations, ensuring smooth workflows and integration for enhanced operational efficiency.

●Crafted and disseminated comprehensive training materials, resulting in 100% readiness among doctors and staff for system launch.

●Provided expert consultancy to 15 clients, delivering tailored advice on system design and workflow management.

●Actively participated in regulatory discussions, advising on the No Surprises Act and Price Transparency to ensure client compliance.

Relatient, Remote

Revenue Cycle Project Manager

April 2015 — May 2016

Led the establishment of a revenue integrity program to ensure the accuracy of charges, codes, and reimbursements. Directed agile projects for MDpay and e-Registration systems, overseeing technology implementation, configuration, testing, and staff training. Managed projects across the full revenue lifecycle to guarantee completion and stakeholder satisfaction. Coordinated with integration teams to ensure seamless system functionality and charge transfer processes.

●Successfully established a revenue integrity program, enhancing the accuracy of financial transactions across all service lines.

●Led agile project management for MDpay and e-Registration systems, improving patient communication and financial operations.

●Designed and configured automated scripting for mobile apps, streamlining the patient messaging system.

Ettain Group/Community Health Systems, Remote

Implementation Consultant

September 2014 — March 2015

Monitored Electronic Health Record (EHR) implementation projects, optimizing systems for efficient documentation, charge capture, and billing processes. Conducted compliance assessments and completed Cerner Data Collection Worksheets for multiple healthcare facilities. Performed rigorous testing, validation, and configuration modifications to ensure 100% quality assurance standards across hospital systems. Collaborated on HL7 processes and EDI transactions to improve interoperability and data exchange. Provided expert guidance on system optimization and workflow improvements to enhance healthcare operations.

●Achieved 100% quality assurance standards in system testing and validation, ensuring reliable and efficient healthcare delivery.

●Completed comprehensive compliance assessments and data collection for 10 facilities, enhancing overall operational conformity.

●Leveraged an extensive toolkit of project management software to enhance team productivity and project tracking efficiency.

Education & Certification

Master of Information Technology

Kaplan University

Bachelor of Science in Computer Science

Governors State University

Project Management Professional (PMP) Certification

Project Management Institute

Technical Proficiency

Microsoft Office 365 Jira Smartsheet Power BI Project Tracker Slack Salesforce PowerChart FirstNet MdPay E-Registration Cerner Charge Capture Mobil

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