Project Manager Scrum Master
Resume:
SRIKANTH BHARADWAJ
Sr. Technical Project Manager – Release management
Project- Management DevOps BI Quality Assurance Service Delivery Release Management
*************@*****.*** :- +1-609-***-**** :- Srikanth.bharadwaj9 linkedin.com/in/srikanthbharadwajmk
OVERVIEW
With 19+ years in the Information Technology industry as a Project Manager SDLC, Agile Methodologies IT Infrastructure, BI and QA Engineering, have a wide range of experience managing projects in all aspects of the waterfall, Agile software development life cycle towards the delivery of successful business solutions. A dedicated individual with a well-earned reputation for strong work ethic, approachability and consistent commitment to team leadership and innovation.
PROFILE SUMMARY
Acted as Scrum Master / Program Manger / Project Manager -Release management for many projects and understand the current landscape in terms of culture, capabilities, and current challenges. Developed a short term and long-term solution roadmaps to improve Agile practices.
Active Participant in automating the deployments on Azure Devops using GitHub, Bitbucket, Bamboo, Jenkins, Splunk.
Defined Test Environment Strategy for GCP AWS, Azure Cloud Migration and on-perm environments for Insurance, Auto, Banking, Finance, Payments, Retail, E-Commerce (Digital and Mobile) systems.
Good Understanding and Extensive experience in setting up the CI/CD pipelines using Jenkins, Maven, GitHub, Azure, GCP and AWS.
Extensively used POWER BI, Tableau tools to extract reports, graphs, progress charts to showcase it to VP’s, Technical Directors, and leaderships.
Extensively used Azure Devops, JIRA reports to create dashboards, showcase them to the PMO’s, higher managements.
Expert (CLM) digitally managing agreements made with customers, vendors, partners, or employees through every stage of the cycle in leading team to deliver the project in time.
Lead an effort to build Test Automation, Manual Suites and created Standard Operating Procedures and Process to maintain the lab to conduct regression suites and testing.
Transitioned the Test team to Agile Development & Microsoft TFS, Jira Atlassian, Azure Devops, for managing workload.
Expert in Identifying the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Established “follow the sun” support model (24x7x365) at different geographical location.
Developed effective Business continuity plan which is measured at CMMI Maturity Level 3
Successfully Implemented Comprehensive Release Calendar for Infrastructure and code Deployment.
Introduced and Implemented Blue/Green deployment and Canary release process.
Conceptualized and Implemented Logical Build concepts and Release manifest to handle Project dependencies in distributed platforms.
Compliance with existing laws, rules, policies, standards, and recommendations and made sure project compliance with organizational laws and legal standards.
Assist in release management and interdependencies for milestone adherence to make sure that the integrity of the release can be measured.
Expert in managing resources, their billing and allocations to projects and maintenance.
Conduct Release Readiness reviews, Business Go/No-Go reviews, and Milestone Reviews
Technical Skills:
Programming Languages
Java, VB.
BI, ERP & CRM Tools
Crystal Reports, Microsoft Dynamics 365, Cognos BI (Query Studio, Report Studio) Toad, Sales Force, Cognos.
Data Base
Oracle, DB2, SQL Server, Cosmos DB
Scripting Languages
Java Script, VB Script
Defect Data, Incident, and Release Management tools
Rational Clear Case, Lotus Notes, HP Service Desk & HP Service
Manager, Clarity, Azure Devops JIRA (Atlassian), Remedy.
Version Control & Monitoring
SVN, VSS, RMS, CI/CD - GIT HUB (Smart GIT), Bamboo, Splunk.
Methodologies & Practices
Agile- Safe, Scrum, Kanban, SDLC, STLC
Domain Knowledge
Health Insurance, PnC, Commercial Farm Ranch, Auto, Financial, Govt, Customer 360, Payments, Banking, Retail.
Reports
Crystal Reports, Cognos Reports,
IDE
Eclipse, Macro-media Dream weaver
Operating System
Windows 7, Windows XP, Windows 2003, Linux
Testing Tools
Selenium, IntelliJ, Blaze Meter, Perfecto Mobile, Zebra handheld devices.
Project Management Tools
Azure Devops, JIRA Atlassian, TFS, VSTS, Remedy, MIRO.
Technical Skills: Operating System
Windows 7, Windows XP, Windows 2003, Linux
Testing Tools
Selenium, IntelliJ, Blaze Meter, Perfecto Mobile, Zebra handheld devices.
Cloud
Azure Devops, AWS, GCP
ACADEMIA & TECHNICAL COMPETENCIES
MS (Information Technology) 2016 Manipal, India
B E (Information Science & Engg.) 2005 SJCE, Mysore
DIPLOMA (Computer Science & Engg.) 2000 Srimath Polytechnic, Mysore
BRAINBENCH Certified CMMI (Project Planning) 2009 (Transcript ID #7849178)
OCJP Certification 2014
IBM Cognos 10 Certification 2014
CSM Certification 2014 Certificant ID: 000368905
PMP Certification 2012. Certificant ID: 1505045
PMP 7th edition. 2024. Certificate ID: 3843408
WORK EXPERIENCE
Client: State of NY – Jan 2024 till today
Location – Albany NY
Job Title: Technical Project Manager
Projects: 1. Revenue
2. Concession
3. Grants
As a Tech Project Manager, Information Systems, manage all atomic team activities and work with product managers, PMO, architecture to Design and deliver high quality Production and Nonproduction Infrastructure within scope and on time, as a thought leader in the area, I am responsible for:
Collaborate with architecture and Product teams to provide technical feasibility, specifications and estimates for project Infrastructure level work and maintain performance, data security, and integrity.
Communicate technology direction and vision for the team and developed processes and best practices including Infrastructure as data and Security & Compliances.
Managing the overall performance and delivery of cross-functional, Facilitating planning, budgeting, Solicitation for multiple teams.
Identified infrastructure goals and project delivery clearly.
Identified GAP’s and helped PO’s and business team to fill in those using context diagram, business process flow diagrams to make team understand the overall picture of the project to be.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Collaborated effectively with infrastructure associate across entire business units along with management levels
Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
Consumed Azure Devops for project management and reporting the progress of project.
Experience creating roadmaps for the portfolio using Microsoft 365 and handled invoice, billing and payments of vendors and customers.
Performed UAT (User Acceptance Testing), prepared Document and facilitate communication and troubleshooting, resolution of Impediments, issues, bugs.
Maintain and execute Data Migration, 1 on 1 meetings for direct reports, coach, and mentor software engineers and provide clear guidance and feedback.
Create a team culture to comply with the company's five values: collaborative, growth minded, innovative, positive, ownership.
Extensive knowledge of Share point admin, portal to share documents, help team in creation of Portal.
Create new SharePoint sites to store business information.
Create pages to share news and documents.
Customize the structure of a site to meet specific business requirements.
Expert Resource planning and allocation to project and managed their billings and lead the team to deliver their project in time.
Extracted reports using TFS, Azure Devops to demonstrate and showcase the progress, defects, risks, achievements to leadership.
Performed Regression to make sure the code is intact due to recent bug fixes and changes performed.
Report and communicate upward to senior management regarding team performance, suggestions, concerns, and feedback.
Microsoft dynamics 365 to manage all vendors and their accounts with the Grants and Revenue generated to the States.
Provided periodic updates to PMO w.r.t. Team Velocity, KPI Reports, test status, defects, risks.
Acted as release manager by establishing CI/CD pipeline, GIT hub version control, Process for deployment of code in Azure Devops Cloud production environment.
Audited the project in timely manner to made sure it falls under legal standards of organization.
Managing business projects to internally agreed standards so that they are within budget, scope, and time deliverables.
Created roadmap, release plans to multiple projects to successfully deploy into production.
Environment: SDLC, Waterfall, Agile Methodology & Scrum, Azure Devops, Win 10, JIRA, Angular16, MySQL, Confluence page, MS-office, TFS, SharePoint, Microsoft Dynamics 365, Microsoft Project Planner .
Client- Charles Schwab – June 2022 to Dec-2023
Location – Dallas – TX
Job Title: Technical Project Manager
Projects - 1) EMOST-CCS: Enterprise Middleware & Online Security Technology-Common Credential Store
2) EMOST-CAM: Enterprise Middleware & Online Security Technology-Common Authentication Mechanism
3) Aerospike
As a Project Manager, Information Systems, manage all atomic team activities and work with product managers, PMO, architecture to Design and deliver high quality Production and Nonproduction On-prem and Cloud Infrastructure within scope and on time, as a thought leader in the area, I am responsible for:
Collaborate with architecture and Product teams to provide technical feasibility, specifications and estimates for project Infrastructure level work and maintain performance, data security, and integrity.
Communicate technology direction and vision for the team and developed processes and best practices including Infrastructure as data and Security & Compliances.
Managing the overall performance and delivery of cross-functional, Facilitating planning, budgeting, solicitation for multiple teams.
Identified infrastructure goals and project delivery clearly.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Collaborated effectively with infrastructure associate across entire business units along with management levels
Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
Consumed Azure Devops for project management and reporting the progress of project.
Experience creating roadmaps for the portfolio using Microsoft 365 and handled invoice, billing and payments of vendors and customers.
Performed UAT (User Acceptance Testing), prepared Document and facilitate communication and troubleshooting, resolution of Impediments, issues, bugs.
Maintain and execute Data Migration, 1 on 1 meetings for direct reports, coach, and mentor software engineers and provide clear guidance and feedback
Create a team culture to comply with the company's five values: collaborative, growth minded, innovative, positive, ownership.
Extensively used Microsoft Dynamics 365 for vendor, sales, and their account management as an CRM application.
Extensive knowledge of Share point admin, portal to share documents, help team in creation of Portal.
Create new SharePoint sites to store business information.
Create pages to share news and documents.
Customize the structure of a site to meet specific business requirements.
Expert in complex SQL creation for data extraction and for reports.
Expert Resource planning and allocation to project and managed their billings and lead the team to deliver their project in time.
Extracted reports using JIRA to demonstrate and showcase the progress, defects, risks, achievements to leadership.
Performed Regression to make sure the code is intact due to recent bug fixes and changes performed.
Report and communicate upward to senior management regarding team performance, suggestions, concerns, and feedback.
Provided periodic updates to PMO w.r.t. Team Velocity, KPI Reports, test status, defects, risks.
Acted as release manager by establishing CI/CD pipeline, GIT hub version control, Process for deployment of code in Azure Devops Cloud production environment.
Audited the project in timely manner to made sure it falls under legal standards of organization.
Managing business projects to internally agreed standards so that they are within budget, scope, and time deliverables.
Created roadmap, release plans to multiple projects to successfully deploy into production.
Environment: SDLC, Agile Methodology & Scrum, SaaS platform, Python, Kanban, Azure Devops, Win 10, JIRA, Remedy, MongoDB, Confluence page, MS-office, Microsoft Dynamics 365.
Client- Meijer – Sep 2020 to May 2022
Location – Grand Rapids – MI
Job Title: Technical Project Manager
Projects- 1) Stage & Collect, 2) Money Machine, 3) Money Rush, 4) FreshIQ
As Project Manager & Release Coordinator -. I was responsible for:
Lead the Technical team and the Business team in an Agile development process
Responsible for enacting Scrum values and practices including training team members on the agile methodology and best practices
Guards and shields the team from distractions and interruptions from external interferences.
Managing the overall performance and delivery of cross-functional, Facilitating planning, budgeting, solicitation for multiple teams.
Worked with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
Defined, implemented and leading quality assurance processes, testing methodologies and supporting tools
Created test scenarios and detailed test cases from the requirements/use cases
Performed validation using Perfecto mobile, Zebra handheld devices for mobile compatibility.
Performed Invoice, Billing and payments for vendors and customers.
Identified infrastructure goals and project delivery clearly.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Performed online, Credit, debit, Meijer card payments validations successfully.
Identified infrastructure goals and lead the team to project delivery clearly.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Extensively used Microsoft Dynamics 365 for vendor, sales, and their account management as an CRM application.
Extracted the report using PowerBI tool to showcase the progress reports of the team.
Proposed and performed best Agile practices, used Azure Devops for complete project management.
Builds a diverse and effective team by identifying/selecting the best talent.
Directing and prioritizing work and providing mentorship / coaching to team members.
Made sure all the legal compliance is followed the whole project based on the standards or organization.
Acted as release manager by establishing CI/CD, GIT hub version control, Process for deployment of code in Azure Devops Cloud production environment.
Develop Automation Testing Framework and Performance Test Strategy for API, Webservices and UI/UX
Performed regression thoroughly and deployed the code into production.
Environment: Agile Methodology, Safe & Scrum, Kanban, SaaS, win 7, Win 10, HP Service Manager, JIRA, Remedy, MIRO, Cloud, Android, iPad, Zebra, Honeywell handheld devices, Perfecto Mobile, Share point, Python, Azure Dev ops VSTS, Cosmos DB, Microsoft dynamics 365.
Client- State of Michigan (SOM) – Aug 2017 to Aug 2020
Location – Lansing, MI
Job Title: Project Manager
Projects- 1) MDHHS-Case Read Tool, 2) MDHHS-OBRA, 3) MDHHS-MIAIMS
Project is all about Adult & Children's Services, adoption, child fatality registry, child support, foster care, juvenile and child welfare medical and behavioural health resources
As project manager, responsible for the complex problem solving, solution design and planning of non-production application environments. As a thought leader in the area, I am responsible for:
Planned and executed sprints successfully and resolved many impediments in all stages of project.
Learnt and implemented the suitable and optimal solutions within the projects.
Helped setting up automation framework for automation testing, created automation test scripts using Selenium and IntelliJ, IDEA tools.
Created portal using Sales Force keep our customer's contact details up to date, track every interaction they have with our business, and manage their accounts.
Logged many defects, issues & improvements in JIRA, Azure Devops based on severity of the defects and helped the technical team in resolving them.
Establish Incident Management process for non-production application environment defects and Define KPI and metrics and generate Dashboards. Also Implemented Knowledge Management across the enterprise.
Organized the meetings with business and architects to get sign of for each Epics, Story points/Scope items.
Organized the meeting with IDA’s and BDAs to solve the technical and testing related questions.
Ran all the scripts and queries to see the data movement, data mapping, data fact table, data dimension table to see the Data transfer from source to destination.
Managing the overall performance and delivery of cross-functional, Facilitating planning, budgeting, solicitation for multiple teams.
Prepared dashboard using JIRA, Tableau to showcase the progress, achievements, defects created vs resolved charts.
Extensively used Microsoft Dynamics 365 for vendor, sales, and their account management as an CRM application.
Extensive knowledge of Share point admin, portal to share documents, help team in creation of Portal.
Create new SharePoint sites to store business information.
Create pages to share news and documents.
Customize the structure of a site to meet specific business requirements.
Identified infrastructure goals and lead the team to project delivery clearly.
Performed through check on all compliance to the project and made sure the legal steps are taken care in all the stages of projects by auditing as per the organization standards.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Performed regression automation testing on Apple, Android, Blackberry and Windows devices, which includes mobiles, iPad, tabs.
Monitored the releases into production, provided roadmaps, release management solutions.
Environment: SDLC, Agile Methodology, Safe & Scrum, SaaS, win 7, Win 10, HP Service Manager, JIRA, Selenium, IntelliJ IDEA, Android, iPad, Perfecto Mobile, SharePoint, Microsoft Dynamics 365.
Client- Indiana University – Feb 2017 to July 2017
Location – Bloomington, IN
Job Title- Project Manager – Program Manager
Project - Kuali Financial System – Automated Functional Testing (KFS-AFT)
Responsibilities:
Indiana University Kuali Financial System – Automated Functional Testing.
Focused on creation of TestNG framework and automated testing scripts for KFS-AFT.
Overall scope of project to create automated test scripts to run at fixed interval.
Managed the overall performance and delivery of cross-functional, Facilitating sprint planning as Scrum Master for multiple Scrum teams
Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
Planned and executed 2 weeks sprints successfully and resolved many impediments in the initial stages of project.
Prepared and helped offshore team in preparation of test cases based on KBQ’s, design, data lineage and requirements.
Collaborated with the release and development team in analyzing the design and deploying to GCP Cloud in production.
Extensive knowledge of Share point admin, portal to share documents, help team in creation of Portal.
Create new SharePoint sites to store business information.
Create pages to share news and documents.
Customize the structure of a site to meet specific business requirements.
Prioritized the Stories/Scope items in within the team.
Identified infrastructure goals and project delivery clearly.
Identified the Risks, added them in registry, performed risk analysis, and creation Risk mitigation plan.
Proposed the mitigation plan for identified Risks in PI planning, documented, and shared that with all team members.
Created dashboard using JIRA and PowerBI to showcase the team progress to leadership.
Environment: SDLC, Agile Methodology & Scrum, SaaS platform, GCP Cloud, Kanban Win 10, JIRA, MongoDB, Python, Confluence page, MS-office, SharePoint, Microsoft 365.
Client- American Family Insurance (AMFAM) – Dec 2016 to Feb 2017
Location – Madison, WI
Job Title –Project Manager
Project - Customer 360
Responsibilities:
Created the test strategy and test scenarios based on requirement from Property and Casualty agents to sell policies that protect people and businesses from financial loss resulting from automobile accidents, fire, theft, and other events that can damage property.
Helped team in developing E-commerce page, data page, payments page and validated the same from stake holders.
Managed the overall performance and delivery of cross-functional, Facilitating sprint planning as Scrum Master for multiple Scrum teams
Used TFS, JIRA for complete Agile project management.
Expert in working with product owner on refining product backlog, sprint backlog providing story points, creation of epics.
Planned and executed 2 weeks sprints successfully and resolved many impediments in the initial stages of project.
Prepared and helped offshore team in preparation of test cases based on KBQ’s, design, data lineage and requirements.
Helped team in performing data migration and reports extraction using PowerBI.
Logged many defects, issues & improvements in TFS, JIRA based on severity of the defects and helped the technical team in resolving them.
Ran all the scripts and queries to see the data movement, data mapping, data fact table, data dimension table to see the Data transfer from source to destination.
Prepared Big Data Test Strategy document and shared that with team for testing the Hadoop ingested data thoroughly.
Collaborated with the development team in analyzing the design, customer payments, insurance claims, facets, underwritings, and deploying to production.
Prioritized the Stories/Scope items in within the team.
Managed Invoice, billing and payments of vendors and customers using Microsoft 365
Created dashboard using JIRA and PowerBI to showcase the team progress to leadership.
Environment: SDLC, Agile Methodology & Scrum, SaaS platform, Microsoft 365, Kanban Win 10, JIRA, MongoDB, Confluence page, MS-office.
Client: SF Insurance, USA Aug-2012 to Nov-2016
Sales & Assignment Management Systems (SAMS) –
Job Title –Project Manager
Responsibilities:
Documented and helped the team to create clear and concise epics/stories based on requirement from Property and Casualty agents to sell policies that protect people and businesses from financial loss resulting from automobile accidents, fire, theft, and other events that can damage property.
Helped team in UAT validations to match with the DOR and DOD’s
Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
Facilitated Scrum of Scrum for offshore teams in India.
Evangelized the benefits of Scrum to ensure its smooth adoption.
Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
Maintaining all aspects of the data integrity and atomicity.
Mentor other members of functional and cross-functional team to achieve business objectives.
Responsible for tuning and optimization of the reporting solution and creating of FM models.
Writing technical documentation and user instructions, testing reports with the designs provided by clients.
Maintaining status of project responsibilities, Provide technical supervision on project.
Partnering with end-users to identify new solutions to business problems, Customer Claims, underwriters.
Tracking the defects in the HP service Manager.
Conducting review meetings and showcasing the outputs to clients.
Sending combined retrospective document of my team to clients for each sprint.
Environment: Agile Methodology, Safe & Scrum, Manual Testing, Toad, Win 7, HP Service Manager
Client: SF Insurance, USA Nov-2008 to Sep-2012
Mobile Cloud Testing using Perfecto Tool –
Job Title –System Analyst – Scrum
Responsibilities:
Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
Documented and helped the team to create clear and concise epics/stories, Resolving the impediments in the team.
Guided team in user logins, Customer payments, Insurance Claims, facets, underwritings.
Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
Testing of Android, Windows, Apple iPhone, Google using all kinds of web-browsers like IE, G-Chrome, Firefox, etc. using a perfecto mobile tool.
Logging critical defects using HP Service manager and helping and coordinating the developers to fix the issues.
Sending combined retrospective document of my team to clients for every sprints.
Environment: Agile Methodology, Perfecto Mobile Tool, Citrix, Win Vista, HP Service Manager.
Client: SF Insurance, USA. July-2005 to Nov-2008
Business Intelligence Reference Architecture (BIRA) –
Job Title –System analyst
Responsibilities:
Mentor other members of functional and cross-functional team to achieve business objectives.
Maintaining all aspects of the data integrity and atomicity.
Maintaining status of project responsibilities, Provide technical supervision on project.
Partnering with end-users to identify new solutions to business problems.
Mining data using Toad and comparing the same with production data of ORACLE
Tracking the defects in the HP service desk /Service Manager.
Extracting reports using Cognos Cube and performed grouped scenarios analysis.
Sending combined retrospective document of my team to clients for every sprints.
Environment: Agile Methodology, Toad, Cognos BI, Citrix, Win Vista, HP Service Manager.
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