Customer Service Sales Associate
Resume:
Krystal R. Shell
Hyattsville, MD 20784
Email: ad5lx4@r.postjobfree.com
Objective:
Resourceful sales associate with 2 years of experience providing differentiated customer service in fast-paced retail settings. Known for quickly building relationships with customers to understand their needs and recommend products. Develop good working relationships with colleagues and always willing to jump in wherever needed to ensure smooth store operations. Skilled with POS systems, order management systems, and CRM software Education: Parkdale Senior High School
Riverdale, MD
June, 2022
Qualifications: Experienced in data entry and associated software Highly skilled in performing customer service duties via telephone and in-person Ablility to type 40 WPM
Experience in Microsoft Word, Excel and Office Applications Professional
Experience:
Retail Sales Associate
Washington National’s Stadium
Washington, DC
March 2023-Present
● Adhered to strict cash management and handling policies and procedures
● Provided outstanding Guest Services customer service
● Sold merchandise to fans and customers utilizing point of sale(POS) registers
● Merchamdised products in a professional and organized manner
● Provided assistance and training to other team members when needed
● Organized and preserved retail fixture inventory
● Performed other duties as assigned
Volunteer
The ARC of Prince George’s County
Largo, MD
April 2019 - June 2022
● Welcomed guests at door and front desk when attending events for persons with disabilities
● Assisted large groups of guests to different tables/information desks to receive information on different disabilities
● Organized sign-in sheets/pamphlets for each association
● Communicated with parents and assisted them by answering questions in regards to disabilities
● Answered phones, filed case loads and performed other office duties as needed Professional References:
Chris Ware
Albert Terry
Antionette Feagan
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