Service Delivery Customer

I have volunteered with CASA (Child Advocate Society of America) representing children taken from their parents and represented the best interests of the children in family court along side Children Protection Services while living in Houston Tx and looking at continuing this in Illinois

Work Experience:

Noteable Events Inc, 28 Years

• Role: Director of Operations

• Responsibilities:

• Managed various departments of the company, including catering, cafe management, logistics, finance, and others

• Oversaw the planning and execution of catering services for events, ensuring high-quality food and service delivery

• Directed the operations of the company’s cafes, maintaining standards of cleanliness, efficiency, and customer satisfaction

• Implemented strategies to optimize efficiency and profitability across all departments

• Provided leadership and mentorship to department heads and staff to foster a collaborative and high-performing work environment

• Collaborated with senior management to develop and execute business plans and objectives

Kraft Food, 8 Years

• Role: Sales and Territory Sales

• Responsibilities:

• Conducted sales calls to restaurants and chain restaurants to promote Kraft Food products

• Developed and maintained relationships with key decision-makers in the food service industry

• Implemented sales strategies to increase market share and meet sales targets

• Conducted market research to identify opportunities for business growth and expansion

• Provided exceptional customer service and support to clients.

Work Experience:

Chicago Food Company, 12 Years

• Role: Director of Purchasing

• Responsibilities:

• Responsible for the entire role of purchasing food products for distribution to restaurants

• Managed supplier relationships and negotiated contracts to ensure quality products and competitive pricing

• Oversaw inventory management and ordering processes to maintain sufficient stock levels and minimize shortages

• Implemented cost-saving initiatives and optimized purchasing processes to improve efficiency and profitability

I look forward to exceeding your expectations helping you to grow your business. Thank you for the opportunity!

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