Customer Service Patient Care
Resume:
EXPERIENCE
Caregiver
October **** - June **** Above All Home Care, O'Fallon,
Missouri
Manager
April 1996 - June 2002 Caribbean Express, St. Peters, Missouri
Assisted clients with activities of daily living such as bathing, dressing and grooming.
•
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
•
Assisted residents in activities of daily living to maintain health and dignity.
•
Maintained a clean environment for patients by following proper infection control protocols.
•
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
•
Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
•
• Provided emotional support to clients during difficult times.
• Prepared meals according to client dietary requirements.
Mentored and trained new employees on company policies and procedures.
•
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
•
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
•
• Monitored team productivity and performance to support goals. Coached and motivated team, driving sales and delivering exceptional customer service.
•
Offered constructive feedback to team members, boosting overall job performance.
•
Developed personal growth opportunities, empowering employees to produce results and meet goals.
•
REFERENCES
References available upon request
CONTACT
ad5kii@r.postjobfree.com
Kansas City, Missouri 64127
SKILLS
• Direct Patient Care
• Patient Care
• Patient and Caregiver Education
• Medication Administration
• First Aid and Safety
Companionship and Emotional
Support
•
• Meal Planning and Preparation
• Medical Reminders
• Grocery Shopping
• Bedsore Prevention
• Activities of Daily Living Assistance
• Heavy Lifting
• Complex Problem-Solving
• Household Management
• Compassionate Communication
• Verbal and Written Communication
• Sales and Marketing
• Customer Relationship Management
• Team Leadership
• Managing Routines
• Managing Cash Register
• Maintenance and Repair Management
• Issue and Conflict Resolution
• Employee Training
JILL EGGERING
Contact this candidate