Analytics, typing, calculus+ math skills, bachelor's in Biochemisrty
Resume:
Brooklyn Weaver
ad5jyo@r.postjobfree.com
LinkedIn profile
SEPTEMBER 2017– JUNE 2021
SEPTEMBER 2021 – MARCH 2024
EDUCATION
LAKE WASHINGOTN HIGH SCHOOL/BELLEVUE COLLEGE – KIRKLAND/ BELLEVUE, WA
High School Diploma, (LWHS), Associates Degree in Biology Chemistry, and Environmental Resources
UNIVERSITY OF WASHINGTON - SEATTLE, WA
BA OF SCIENCE – Biochemistry w/Minor in Molecular Biology
Cumulative weighted GPA 3.88
EXPERIENCE
NOVEMBER 2017- DECEMBER 2019
JANUARY 2020 - JUNE 2023
CREW TRAINER, CERTIFIED SWING MANAGER MC DONALDS – KIRKLAND WA
Oversaw employee performance and, promoted communication between coworkers
Provided in-depth training to new hires and crew members on basic operations and company policy
Maintained a positive customer service environment and was successful in resolving difficult customer complaints, and maintaining company standards for consumer experience
Accurately completed end-of-day financial tasks, refunds, and cash and card transactions on computer as well as in office safe area on a daily basis and hour by hour till handling, counting, resetting, deposit calculations etc.
SHIFT SUPERVISOR STARBUCKS, STARBUCKS RESERVE ROASTERY – KIRKLAND WA, SEATTLE WA
Maintained and ensured I managed and supervised crew on my shift in a way that reflected company values through the establishment, products, employee conduct and quality assurance to improve consumer experience
Devised efficient shift floor plans that ensured coverage during peak periods, adapted to balance needs of customers and restaurant while reducing labor costs whenever possible
Drafted weekly schedules for a 24 hours/day establishment for over 30 full/part time employees, considering hour by hour customer influx, crew member needs whenever possible while keeping labor costs as low as possible
Conducted interviews/ onboarding: provided training in operations/ policies/ quality assurance /product preparation and customer-facing roles to promote strong team performance
Established strengths/ goals, addressed and encouraged open dialogue dynamic between all employee concerns with proactive
measures to improve leader/crew relationships/ communication
Accurately completed till changing tasks, end-of-day financial tasks totaling over $35,000 in cash and card transactions, recorded and cross referenced end of day deposits, transported to bank, etc.
Identified operational flaws and took corrective action to address espresso related/ general equipment and POS system concerns and troubleshooting
Informed employees about menu changes and procedures, food safety and personal safety precautions and procedures
Enforced CDC’s personal protection policies to avoid Covid and keep the employees, customers healthy and provide a safe business establishment
JULY 2023 – APRIL 2024
INVENTORY MANAGER/SALES SPECIALIST NIKE – NORTH BEND, WA
Completed daily and weekly inventory of all units in store, cross referenced with sales data and other necessary inventory/product management tasks
Used previous supply needs and forecasted business levels to estimate units order project accurately completed inventory and stock tasks
Fulfilled order for store from company catalogue referencing unit
specific sales data
Analysis of monthly projections of profits and losses
Accurately completed end-of-day financial tasks totaling over $15,000 in cash and card transactions on a daily basis
Provided in-depth training and review of policies/company promotions and benefits
Reinforced and maintained positive team member / leader communication and relationships
Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
EXPERIENCE
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