Customer Service Representative
Resume:
Jamille Anne D. Enriquez
**** ********* ***, *** ***** California 92126
ad5ggm@r.postjobfree.com
Objective
To be a part of success in an environment of growth and excellence. To develop more skills and knowledge to become more competitive in providing good service & performance for customer’s satisfaction and for the successful work environment. Skills
● Possess excellent patient-relationship- such as building trust and minimizing patient discomfort during phlebotomy procedures while efficiently collecting specimens. (if needed)
● Quality focused, Detail Oriented, Organizational skills, and able to multitask
● Personable and works well with others
● Excellent work ethic
● Proficient in Microsoft Office, Excel and PowerPoint
● Basic computer and math skills
Work Experience
March 2023- Present
Quidel Ortho, San Diego California - Associate Operator Duties & Responsibilities
● Ensures all products are processed, well-packaged and labeled
● Ensuring all proper documentations and procedures are in compliance with the company’s Work Instructions
● Applies proper PPE and sterilization in avoidance of contamination inside the Lab. May 2022- February 2023
Seirus Innovation, Poway California- Customer Service Representative
● Takes and puts in orders for our individual customer/consumers
● Process returns and replacement for our customers November 2014- May 2022
Seirus Innovation, Poway, California - Warehouse Distributor Lead Duties & Responsibilities
● Responsible for delivering and processing which includes detail oriented picking, secure packaging, and preparing it for shipping.
2
● Receives return and performs Quality inspection for discrepancies, defectives and approves if it can return to stock.
● Utilizes orders in packaging using SAP business one.
● Contributes to team effort by accomplishing tasks as needed. Education & Certification
Saint Paul College of Makati, Philippines - High School Diploma - March 2011 Certificate of Completion, Phlebotomy Training Specialists - July 2021
● Certified Phlebotomy Technician I (June 2022)
Completion of Externship, StemExpress DBA San Diego - April 2022
● 40 hour clinical on site externship
American Heart Association, Basic Life Support
● CPR and AED (2024-2026)
References
● Available upon request
Contact this candidate