Medical Office Assistant
Resume:
Amelia Ochoa
Outstanding Business Management experience working in a multi-discipline project team and a broad cross-section of Project Management Systems.
San Antonio, TX 78216
ad5f9z@r.postjobfree.com
Work Experience
General Manager- Medical Assistant
Stanton Optical - San Antonio, TX
March 2023 to Present
• Managing medical retail outlet through matrixed leadership with dedicated support for the medical business model. Responsible for and engage in day to day of operations of medical office to ensure smooth flow. Managed all operations of medical office as well as all insurance and patient records. Perform administrative and certain clinical duties under the direction of a physician including scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes, taking and recording vital signs and medical histories, preparing patients for examination, drawing and administering medications as directed by physician. Familiar with all aspects of contract negotiations and management. Interviewed patients to obtain medical information and measure their vital signs, weight, and height. Clean and sterilize instruments and dispose of contaminated supplies. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Record patients' medical history, vital statistics, or information such as test results in medical record. Prepare treatment rooms for patient and physician for examinations, keeping the rooms neat and clean.
Design, measure, fit, and adapt lenses and frames for patients according to written optical prescription or specification. Assist patients with inserting, removing, and caring for contact lenses. Assist patients with selecting frames. Measure patients for size of eyeglasses and coordinate frames with facial and eye measurements and optical prescription. Prepare work order for optical laboratory containing instructions for grinding and mounting lenses in frames. Verify exactness of finished lens spectacles. Adjust frame and lens position to fit patients. May shape or reshape frames.
Cut, grind, and polish eyeglasses, contact lenses, or other precision optical elements. Assemble and
mount lenses into frames or process other optical elements. Includes precision lens polishers or grinders, centerer-edgers, and lens mounters.
Provided outstanding customer service to patients by greeting and assisting patients and responding to patient inquiries and diffusing high stress situations and complaints smoothly and effectively to the patients delight and satisfaction.
Ability to manage a diverse group of individuals, lead change and inspire work toward a collective goal using strong communication skills and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for patients.
Knowledge of business and management principles involved in strategic planning, resource, launch management, human resources modeling, leadership technique, production methods, and coordination of demonstration, sales training, sales techniques, and planning and executing all events to drive revenue with an effective timeline.
Image Consultant
HairClub – Bosley
San Antonio, TX
May 2021 to March 2023
Work with Clients to assess and align their current personal or professional image with desired goals.
Work to improve Client’s physical appearance and other areas of their lives by building instant connections and trust allowing the Client a safe environment to discuss their esthetic concerns and immediate appearance goals as part of a holistic public relations strategy.
Led strategic change at the regional and company level through always netting and exceeding monthly sales goals by using a high level of initiative and fearless ability to take calculated risks in pursuing new ideas, events, programs and activities designed to cultivate new business, and continue to build upon existing, loyal clients.
Knowledge of business and management principles involved in strategic planning, resource, launch-management, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales training sales techniques, and planning and executing all events to drive revenue with achievable timeline.
Provided outstanding customer service by greeting and assisting customers and responding to customer inquiries and diffusing high stress situations and complaints smoothly and effectively to the customers delight and satisfaction.
Ability to manage a diverse group of individuals, lead change and inspire work toward a collective goal using strong communication skills and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Client Advisor
Tiffany & Co. - San Antonio, TX
March 2020 to May 2021
Upheld the high standards of Tiffany & Co. by offering exceptional customer service.
Educated Clients on the rich history of Tiffany & Co in choosing a piece that will fit with the occasion.
Thrived in a fast-paced environment and met strict schedules, deadlines and achieved and exceeded goals employing a growth mindset.
Knowledge of business and management principles involved in strategic planning, resource, launch management, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales training sales techniques, and planning and executing all events to drive revenue with achievable timelines.
Provided outstanding customer service by greeting and assisting customers and responding to customer inquiries and diffusing high stress situations and complaints smoothly and effectively to the customers delight and satisfaction.
Ability to manage a diverse group of individuals, lead change and inspire work toward a collective goal using strong communication skills and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
Works closely with Team members to ensure all have the current-information and tools while maintaining the ability balancing workload and nurturing the center. Monitors sales activities to ensure that customers receive satisfactory service and quality goods.
Account Coordinator-Personal Shopper
SAKS FIFTH AVENUE - San Antonio, TX
February 2015 to March 2020
• Managing through matrixed leadership with dedicated support for the business model. Responsible for the management of integrating the new ventures relationships to include products, services or capabilitiesEngage in day to day of operations of business to ensure smooth flow. Managed all vendor accounts and correspondence creating viable, functioning relationships. Reviewed records and receipts.
Knowledge of business and management principles involved in strategic planning, resource, launch management, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales training sales techniques, and planning and executing all events to drive revenue with achievable timeline.
Provided outstanding customer service by greeting and assisting customers and responding to customer inquiries and diffusing high stress situations and complaints smoothly and effectively to the customers delight and satisfaction.
Ability to manage a diverse group of individuals, lead change and inspire work toward a collective
goal using strong communication skills and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers. Led strategic change at the regional and company level through always netting and exceeding monthly sales goals by using a high level of initiative and fearless ability to take calculated risks in pursuing new ideas, events, programs and activities designed to cultivate new business, and continue to build upon existing, loyal clients.
ADMINISTRATIVE- Facility Support Technician (FST)
STATE OF TEXAS- HEALTH AND HUMAN SERVICES COMMISSION - San Antonio, TX
March 2016 to December 2017
Performed duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge. My duties with Regional Administrative Services (RAS) included but were not limited to taking charge of facility security, maintenance and day to day operations of the HHSC Region 08 Facilities
and staff. I was assigned to monitor the Statewide facility management system CAFM on a hourly basis and managed and delegated out assignments as they came in. Other responsibilities included but
were not limited to entering sensitive information into SharePoint and submitting confidential and time-sensitive assignments to Central Office, communicating with facility Lessor's and vendors to resolve maintenance and security issues and following up to make sure work was preformed according to contract specifications, issuing vendor work orders and purchase requests, and conducting inventory of the State's assets in various facilities in Region 08, issuing security swipe cards and ID badges, monitoring severe weather for Region 08 and reporting back to Central Office, maintaining Region 08 LOC lists and monitoring and reporting of NEAP Drills conducted. I relied heavily on my common sense and collective vast, past work and domestic experience to perform this job as well as also preforming all administrative duties.
.
Center Manager-General Manager
MEDIFAST WEIGHT CONTROL CENTER - San Antonio, TX
June 2015 to January 2016
Reviewed financial statements, sales or activity reports, and other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Monitor
Preformed outside marketing and promotion to build business and drive revenue.
1st Business Manager
IOMA - PARIS, FR
April 2014 to February 2015
Knowledge of principles and methods for showing, promoting, and selling products or services. This
includes marketing strategy and tactics, product demonstration, sales training sales techniques, and
planning and executing all events to drive revenue with achievable timelines.
Provided outstanding customer service by greeting and assisting customers and responding to customer.
inquiries and diffusing high stress situations and complaints smoothly and effectively to the customers.
delight and satisfaction.
Event Coordinator
MODERN WEDDING AND EVENT - Austin, TX
August 2000 to October 2012
Monitor all aspects of event activities from experience in complex calendar management, logistics, and event/project coordination.and planning, managing and executing events to completion as venue selection. Coordinate all services for events, utilizing acquired skills in Strong organization, attention to detail, and the ability to work and stay calm under pressure. negotiations, design services, guest accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. Owner/Operator of business.
Education
Associate degree in general studies
Austin Community College - Austin, TX
January 2010 to May 2012
Contact this candidate