Office Coordinator Front
Resume:
Cynthia Woosley
Front Office Coordinator
Anniston, AL 36201
**************@*****.***
● Front Office Coordinator with 26 years' experience in healthcare.
● Ten years of Medical office management experience.
● Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.
● Efficient in tackling administrative and patient-oriented tasks in a fast-paced medical office. Work Experience
Dermatology Specialist of Florida
Dermatology Associates - Panama City, FL
January 2018 to August 2018
Certified dermatology tech. Scribe.
Front Office Coordinator
FABEN Obstetrics and Gynecology - Jacksonville, FL 2014 to January 2014
End Date: Current
● Addressing customer inquiries, solving problems and providing new product information.
● Politely assisted customers in person and via telephone.
● Scored in top 10% of employees in successful resolution of issues
● Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
● Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
● Responsible for checking In/Out patients with EMR. Scheduling patients.
● Answering multi-line telephone system for two offices. And preparing needed paper work for FMLA and short term disability.
● Insurance verification, records preparation, records maintenance, greeting patients, patient data entry into the Athenanet billing/scheduling program in conjunction with PHREESIA.
● Faxing of prescriptions and administrative letters, assistant referral coordinator.
● Medical assistant performing injection of medications, immunizations, minor surgical procedure preparation and taking vital signs.
● Assisted patients with billing/claim issues.
● Provided patent appointment notification.
● Coordinates pharmaceutical representatives time with physicians. Front Office Coordinator/ Medical Assistant
Daniel C. Mcdyer - Jacksonville, FL
January 2012 to January 2014
Scheduling patients.
● Responsible for checking In/Out patients with EMR.
● Answering multi-line telephone system for two offices and preparing needed paper work for FMLA and short term disability.
● Insurance verification, records preparation, records maintenance, greeting patients, patient data entry into the Athenanet billing/scheduling program.
● Faxing of prescriptions and administrative letters. assistant referral coordinator.
● Medical assistant performing injection of medications, immunizations, minor surgical procedure preparation and taking vital signs.
● Assisting patient with billing/claim issues.
● Providing patient appointment notification.
● Coordinating pharmaceutical representatives time with physicians. Office Manager
Mendez Family Care Pa - Jacksonville Beach, FL
January 2002 to January 2012
Monitored and evaluated personnel performance to complete reviews, recommend advancement or address productivity concerns.
● Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements.
● Responsible for checking In/Out patients with EMR. Scheduling patients.
● Answering multi-line telephone system for two offices. And preparing needed paper work for FMLA and short term disability.
● Insurance verification, records preparation, records maintenance, greeting patients, patient data entry into the Athenanet billing/scheduling program.
● Faxing of prescriptions and administrative letters. assistant referral coordinator.
● Medical assistant performing injection of medications, immunizations, minor surgical procedure preparation and taking vital signs.
● Assists patient with billing/claim issues.
● Provides patent appointment notification. Coordinates pharmaceutical representatives time with physicians.
Education
Diploma
WALTER WELLBORN HIGH SCHOOL
1989 to 1992
Skills
• MULTI-LINE (10+ years)
• CASH (10+ years)
• CLIENT RELATIONS (10+ years)
• MEDICAL TERMINOLOGY (10+ years)
• MULTI-LINE PHONE (10+ years)
• Front Desk (10+ years)
• Medical Scheduling
• Medical Office Experience
• Medical Office Management
• Office Management
• Insurance Verification
• Patient Care
• HIPAA
• Medical Records
• EMR Systems
• Multi-line Phone Systems
Certifications and Licenses
Driver's License
Additional Information
SKILLS gun
● Creative problem solver with exceptional communication skills
● Quick learner
● Strong client relations
● Training development aptitude
● Proficient in cash flow management
● Multi-line phone talent
● Extensive knowledge of medical terminology
Contact this candidate