Field Service Engineer

Steven H. Parr

Career Objective

Field Service Engineer

Experience

****-******* ******* ********** *****

Field Service Engineer

• Have worked in 4 locations, providing our customers with exceptional service and support on medical x-ray equipment modalities including CT,DXR, IXR, and Surgery.

• Interface with department directors, technologists, doctors, in-house bio-medical and IT staff, contractors, and building coordinators.

• Manage parts orders and returns to minimize costs and inventory.

• Supervise new equipment installations to maintain deadlines and customer satisfaction. Ensure all company and government documentation is completed on time. Also make sure our areas installs get connected to Remote Services Network.

• Generate revenue by selling upgrades to enhance and prolong useful life of equipment.

• Remain trained on the latest equipment in addition to company structured training.

• Work without supervision to prioritize my time to meet customer needs.

• Flexibility to work overtime, and to help out of area when needed.

• Participate in monthly Customer Care Team meetings, currently serving as training and Philips Remote Service champion.

Central Zone Employee of the Year 1989

Education

Western Iowa Tech Community College- Sioux City, IA A.A.S. DEGREE / ELECTRONIC ENGINEERING 1983

Lakes Community College-Spencer, IA

BUSINESS ADMINISRTATION A.S. PROGRAM 1981

Military Service

United States Marine Corps

Plane Captain 1974-1978

Graduated boot camp as platoon Honor Man.

• Inspect aircraft and assist pilots, pre & post flight, including flight deck of aircraft carrier.

• Flight line team leader, delegating duties to 10-15 personnel.

• Administrative office work one year, working alongside senior members of the squadron.

• Honorable Discharge Rank: E-5

Work History 1970-1982 Construction, restaurant, shipping/receiving, all involving some level of customer support and interaction.

References Provided upon request

1265 Lyndhurst Drive. ad55wn@r.postjobfree.com

Hiawatha, IA 52233 319-***-****

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